I recently purchased a ford bronco from this dealership. I was apprehensive about getting into…read morebi-weekly payments again so went into this with a lot of thought process. My salesman Ethan was very knowledgeable and put me at ease. He was clear and concise with the payments that I would be looking at but when my credit score was run I was pleasantly surprised that the payments were lower than originally anticipated!! This dealership has an abundant amount of vehicles to choose from. It's clean and new and the staff is friendly.

First and last time going to this dealership, had to wait in showroom for 6 hours just to have…read more4tires put on and a wheel alignment done. Thankgod I was smart enough to ask for quote of cost to be emailed to me because without that, they were trying to overcharge me making it look like I was getting .a deal , Beware of this dealership full of lies and deception.... A Jeep owner from North Burnaby

When I brought my Santa Fe in for service I was told that my gaskets around my engine were all…read moreleaking--head gasket, oil pan, and valve cover gasket, sending oil to all other parts of the external engine. The Service Agent even said that they had to "jump start [my] SUV to get it into the service bay." I kid you not (the theory being that oil spatters had damaged the starter). He quoted a cost more than $4000 dollars to do all this work and I left the dealer *devastated* that I was going to have to pay all that money to keep my car in good shape. I was ready to sell my Santa Fe and buy something from Honda or Kia. But I took it to a regular mechanic who did an engine shampoo and replaced the oil pan gasket. He said he couldn't find any more oil leaks. And I insisted that there must be more, but he said no. He was adamant that he'd found the only source of oil leak ... $300 later. I pushed him and he got testy: there were No More Leaks. So I drove it for another 10,000 kilometres--a lot of those highway in adverse weather. There are no oil-covered engine parts yet. The Santa Fe was Government-Inspected again after all those KMs, and passed with flying colours. So ... um ... where are all these oil leaks that Jim Pattison Hyundai Service mentioned? Well, apparently *nowhere*. Pure fabrication. And as for needing a jump start to get going? NEVER in a year since that ... statement ... from the Service Rep: I've even jumped a Ford in a parking lot (in minus 20 degree weather!) since then. It was all made up--designed to part me from my money, I suspect. I don't want to say something like "LIES all LIES" since there is a chance they were just having a bad day or maybe just incompetent ... but after all this time there is not a single drop of oil on any other engine part. My car has started fine for a year--even jumped someone! I WILL NOT be going back to this shop. No matter the reason, they've completely fluffed the service on my Santa Fe. I have a mechanic now whom I trust and will continue to go to.

This review is for the sales department. We were looking for a second vehicle and were considering…read moreHyundai so we came into the dealership one Sunday morning. It was our second day of looking at vehicles after going to Honda and Mazda the day before. Because we were just starting our search, we made it clear that we were not ready to purchase on this day but we wanted to do a test drive and get some numbers for pricing. We were able to test drive the Elantra with no issues. No issue with the sales guy during that process. When it was time to look at pricing, he could have been a bit faster when running the numbers. He basically made us sit in his office for ten minutes. Came back. Then found an error. Left. And then took almost ten minutes again. He showed us the numbers on a print out. I thought I could take the quote and think about it. Apparently not. He said it was for internal use only. He then wrote the pricing of the different models on the back of his business card. (See attached picture). LOL WTF. This was definitely a turn off. As he was writing it I could see he messed up the models already. But whatever, that's besides the point. I'm an analytical guy, and if someone wants to take the numbers home to take a closer look, you think they're going to appreciate a hand written price on the back of your business card?! We thanked him for his time, but as usual with dealerships, he wanted us to meet the manager, Amir. By this time we were already in a rush to get out of there since they took so long for the pricing beforehand. The sales guy said the manager would just like to meet us and would add no pressure. But that wasn't the case. He basically wanted to be a "boss" and asked what number would work for us for him to sell us the vehicle that day. In fact, he referred to it as the "magic" number. I told him we weren't interested in making such a decision at this time but he insisted. In the end, I'm pretty sure that backfired on him. We had no interest in purchasing from this dealership after that. Plus they wasted two hours of our time just to test drive a car and get a quote.

I would like to express my heartfelt gratitude and appreciation for Jimmy Feng and the exceptional…read moresupport he has provided me. Although I purchased my second-hand Subaru from one of his former customers rather than directly from the dealership, Jimmy has continuously treated me with the same care and professionalism as a long-term customer. Every time I reach out with questions or concerns, he is always patient, knowledgeable, and genuinely willing to help. Most recently, today, I encountered a frightening situation where I could not turn off the engine of my vehicle. I was panicking and unsure what to do. When I called Jimmy, he immediately called me back and calmly instructed me step-by-step on how to solve the problem. His quick response and expertise helped me tremendously and got me out of a very stressful situation. In today's world, it is rare to encounter someone with such sincere dedication, professionalism, and deep knowledge. Jimmy's kindness and commitment have made a lasting impression on me, and I felt it was important to share my appreciation with management.

Kenny Ng and Jimmy Feng were very helpful in providing professional and objective information to…read morefacilitate the car shopping process. Thank you!

Went for a front end alignment, My car had just been to my own mechanic for many new front…read moresuspension parts, so the car was in fine shape, just need an alignment after new parts. It was pulling to the left, and had a slight shimmy. Car came back WORSE. The steering wheel shakes now and didn't before, the car STILL pulls to the left. Called, and was told that there were all kinds of parts I needed to have replaced!! After my OWN trusted mechanic had just done all the maintenance. Guy on the phone was full of bull, shop did not do the job, they stole $160 from me, as well as two hours late to my job. Cutting my losses and going somewhere else. DON'T GO TO THIS SHOP. BUNCH OF CLOWNS.

I went in to pick up my new 2023 Outlander PHEV SEL trim. They advertise on their youtube channel…read morethat they don't charge dealer mark up fees. However, they are charging some other fees to make up the difference! $599 Finance Placement Fee plus $795 DOC fee $1895 for accessories which I never asked for $495 Preparation Fee They have offered to take off the accessories fees if I can wait another month to get a different car. Got my deposit back and will never go back to this dealership. But yet they want to still charge dealer prep fee and finance fee. Still haven't got an answer what are these charges for. Nice try

I have never been treated so badly by a company before as I was by this horrible dealership. They…read morekept putting us off for two days about looking at a used truck, then finally we pinned them down to a time to drive all the way from Langley to Poco in rush hour only for them to say oh sorry someone else is out test driving and we believe filling out paperwork on it. WTF then why not call us and say so. I would never recommend them to deal with especially at this time when going out is always stressful.

When. I was buying my car i have asked burrell if the car was ok amd if the car needed anything to…read morebe done. They said that the car was perfect with no issues. After 1 day i have noticed a spot of oil in my driveway. The car had the transmissions radiator broken and i had to take it to thr shop. My mechanic said that the sparks plug were in bad shape after 1 week. I had to pay 500 dollars. The leaks does not come overnight and burrell new about it. But he laied to me selling a car with problems. I called them and they start the story of the warranty. Making fun of me. It is a matter of trust. You cannot sell a car that has problems unless you say thst to the client. So. I suggest to dont buy from them.. Worst experince ever

The body shop gentleman was awesome as they installed tonneau cover on our 2022 Maverick and door…read moresill decals. I easily gave Henry a deserved 5/5 because of his professionalism, deportment, attitude and explanation. Great job Body Shop, like your Service Dept. I kept my word... Kerwin Maude

The guys in the parts Dept., were super helpful and great to deal with! I'd highly recommend them.read more

These guys are legit scammers. Sold me a SUV 2 weeks later the check engine light was flashing and…read moreunsafe to drive. GO FIGURE you buy the extended warranty and it's not covered. Then advised that they won't do anything about it. Do not go to these people Eric rushed us like a sleasly salesman!. They do not check for safey or even general up keep

Purchased a 2009 Jeep Wrangler, unseen. Seller was very accommodating in holding it as we came from…read morea far away rural location. Pleased with the price, the vehicle was as described, in very good condition with some signs of being used, to be expected, but overall in remarkable shape. The deal included complete disclosure and records of the vehicle's history, even a manual. Dealer offered us a test drive insisting "take as long as you like". Could easily have taken the vehicle to a mechanic shop for a second opinion, but after having driven it around the block, and seen the paperwork, there was no reason to doubt the salesman's information. Additional insurance was offered to further cover any incidentals not possible to foresee with any used vehicle. Would not hesitate to do business with Variety Auto again.

On December 27, 2025, we purchased a Nissan Kicks. Mr. Aref Rahimi was extremely helpful and made…read morethe buying process smooth and stress-free. He patiently explained everything and guided us to make the best choice. We had an excellent experience at Morrey Nissan and would highly recommend him.

I visited this Nissan Dealership on Friday October 13, 2023 and booked a service appointment,…read moredeliberately early for the following Monday morning to have the map light on my Nissan Altima removed, then re- installed, so that a simple rattle inside could be addressed. At drop off time I was asked if I wanted a car wash, but as it was raining I said no thanks. Following two hours in the waiting, area I asked when my car would be ready, and told the service rep that I had a dental appointment in Vancouver some 90 minutes later. I was then informed that the car was being road tested. Not necessary, as the issue could be readily identified by simply tapping on the outer part of the map light housing which I had already demonstrated to two of their service agents. Then, while another hour passed I missed my dental appointment. Not news here, but he dental office charges you whether you show up or not. I was able to telephone my dentist and they kindly moved me up another hour and fifteen minutes. An hour later, the service manager appeared and said that they had no time to look at my car. Nothing had been done to my vehicle. It had just been parked in their service area for some three hours. Is this the type of service you might expect from a top line Nissan Dealership? Not this one a least. I won't be returning.