I was on the MagicBus trip that broke down in Hinton and left passengers stranded for about six…read morehours. The issue wasn't the rock strike; things happen, but the handling afterwards. Communication was minimal, there was no clear plan, and passengers were left to manage on their own late at night. We didn't get back to Edmonton until nearly 3 a.m. What disappointed me most was the follow‑up. Instead of acknowledging the customer experience, most of the communication focused on explaining why they weren't responsible or obligated to do anything. The tone in parts of the exchange felt condescending rather than caring, and the only gesture offered was a $30 discount code that requires customers to spend more money with them. That doesn't rebuild trust or reflect the time, cost, or stress of the situation. Based on both the incident and the way it was handled afterwards, I wouldn't book with MagicBus again.

Never taken this bus before but I will definitely be back!! It was such a stress free way to get to…read morejasper for a day of skiing and get home on the same day. I didn't have to drive, you can sleep most of the way there. They do a quick stop in Edson for breakfast and Supper Get you to the hill by 9:30am and Leaves by 4-4:30pm. We watched movies on the way home and relaxed after a day of skiing. Affordable and included a lift ticket. The driver and Guide were acomidatating and fun. Can't wait to do it again!!

We used Go Coach charters to transport our group from Edmonton to Calgary. Our tour group was very…read morefortunate to have a sweet person named Claude as our tour bus driver. He had a contagiously cheerful attitude. We were delighted with their service and their hospitality. The coaches were clean and comfortable, and the rates were very reasonable as well. Everyone got back and forth with ease. I will be using them again in the future for all my needs.

We used Go coach for an organization event and they transported approximately 97 people in 2 luxury…read morecoach buses. Really good company. Reliable , modern buses, really nice staff, They were so professional and took care of all of our event details perfectly.

Wife and I took first bus trip with Promotion Tours April 16 2018 , to Polson Montana 1…read moreTrip would be better if the weather had been nicer ! Rain and snow mix on way down , which driver handled conditions quite well , weather improved on arrival ! Still cool but sunshine and Plus 6 ! Pros and cons Pros - Professional driver and professional tour guide ! -tour guide was very efficient she ensured we were looked after accommodations food etc -great scenery and entertainment on bus - extra activity like shopping tour to Missoula Mt -drinks in the KwaTaqNuk casino only $2 bucks each Cons - Weather spring was late in Montana -long bus ride -KwaTaqNuk casino seemed to have tight slots although a few people claimed wins SUMMARY We would take another bus trip but perhaps closer to home! It was nice to let someone else do the driving , and made many new friends on the trip!!

We took promotion tours trip to Jasper for Mother's Day. The bus broke down in Hinton and we waited…read more2 1/2 hours to fix the bus. We just made it to the motel in time for our mother's day supper. We did not see any of the sights for that day. They were squeezed in on Sunday so we had no time in Jasper to walk around the shops. The bus was very uncomfortable. No one came to tell us why we were stopped so long at Hinton until my husband went to see. He fell off the bus and scraped his knee on the side that he had a boot on for a broken ankle. All in all it was a terrible tour. It was our first and last bus tour ever!

I have been on a few trips with Backside and they have all been great. It is so nice to just have…read moreto show up and have all the details taken care of. The guides have been great and I really like the U-drive packages they offer. I will continue to use them and I recommend them to everyone

While the bus trip was fun and everyone enjoyed themselves, this was a terrible company to deal…read morewith. Their customer service is seriously lacking and their organization isn't great either. They provide you with guides who are there to have fun, but other than that don't seem to have a handle on the situation. I would recommend strongly going with a different company. Canadian Extreme Adventures has better timelines, more organization, and gives better perks and customer service. Sorely disappointed in Backside tours management and some shady business practices. Also, be very wary of extra charges. They are buried in the contract and the organizers will tell you different prices or neglect to explain things properly. You will also be on your own for most of the organizing. Try a company that actually wants repeat service.

If your going to Las Vegas and want to experience the night life night clubs then book a NITE…read moreTOURS! Myself and some girlfriends had the best time of our lives. We visited 3 popular bars, no line, no cover charge and transportation in the tour bus which was a blast. The bus has loud music and many TV screens and drinks...we met many people in our group and had SO MUCH fun....can't wait to do it again!!!! A memorable FUN night we had!! Thanks Nite Tours !!

We went to China last August. So we need to get Chinese visa…read more The Chinese Consulate is in Calgary, since we didn't want to go to Calgary (twice), We search in google and find visatochina, who is authorized to accept visa applications and take them to the consulate for you and they are also the largest visa provider in Edmonton because we found a lot of travel agencies collect passports for them. They are in the west end and the office is beautiful. The visa costs $92, and they charge only about $33 service fee on top of that which is super reasonable. If we go to Calgary ourselves, the gas will cost us much more than that. It takes about one week to get the visa back, pretty fast. You can also pay more to get rush service, which is only 3 days, but we had no need for that. The visa application form, as well as all the required documents are available on their website. They checked my documents carefully to make sure everything is fine. For the payment, they take cash, debit and credit card. But for the credit card, they charge 3% service fee which made me a little uncomfortable. When they explained to me that the Chinese visa service center don't take credit card and the charge service only to cover their expenses which is charged by the bank I think it's acceptable. After they take all the documents and money, they'll give you a receipt with a pick up form. On the form, there is a pickup date which you can pick up your passport on that date of after because they guarantee the time Our passport came back exactly as they promised and their receptionist is very kind and served us with great patience. I recommend them because they gave me great service with low cost and save me a lot of time. Just search in google "visatochina edmonton" if you want to use their service

From the owner: We are the largest Chinese visa provider in Alberta. We do all kinds of visa. We have bus rental…read more Tour all over the world. We give you one stop service to China. Airtickets , visa, shuttle service to Calgary consulate and also aspostille.

Edmonton Brewery Tours offers a fantastic experience for anyone wanting to try a number of…read moredifferent craft beers and learn a bit more about the brewing process! The tour stoped at five different breweries. Our tour visited: - Bent Stick Brewing - Situation Brewing - Ally Cat - Blind Enthusiasm Brewing - Yellowhead Brewing Each stop you basically got a flight of four beers to try (with the exception of Yellowhead where you got a pint). It's a lot of beer, but over 6.5 hours so no one on our tour had too much to drink. Plus you got to meet some of the owners/brewers who explained a bit about what they do and what makes them unique. I won't review each brewery but they were all good, and in fact Bent Stick maybe my new favourite! In addition to the tour you also got a meal at Situation Brewing, a small goodie bag and discounts at each brewery if you wanted to buy some beer. Our tour guide (Tom) was friendly and did a great job taking us around. The bus we were on was clean as well. Overall I would highly recommend this tour to anyone! It's an excellent way to spend a Saturday.

Fun day visiting different breweries and meeting and drinking with new people! Generous amount of…read morebeer at each stop and a fun way to explore the city!

Would be a 5* - timing was great, price was great, driver and staff did their job and were…read morefriendly, but the bus itself, despite being a newer one than I usually ride on, has some problems that are inexcusable. The bus is LOUD. The constant banging from the sign on the passenger side destination display is just absurd. Some padding (hell, a pool noodle would do the trick!) is cheap and would eliminate the problem entirely, and would be easy to hide. There's just no excuse for that much rattling for something I fixed by putting my finger there just to see if that would work: It did. The squeaking from loose seats is annoying, and coupling that in with the rattling from that sign for every bump and crack on the highway, I had to put earbuds in to drown the rattling out. Lastly: There are two check lights lit up on the dash. Why is maintenance not being done? Even if it's minor, how do we as passengers know that? My safety is in YOUR hands, it's what I pay you for. My life is worth something to me, even if it isn't to you. Fix your busses. There's zero excuses for engine lights and rattling and banging and squeaking.

talk about great service... had the best time in my life on the red arrow from banff to Calgary…read more.. free mixer, free snacks, free toilet for the mixer, tv and comfortable seats. I love u guys so much u guys are the best people on the planet earth. thank u for the incredible time. kind regards, ginger :)