I was on the MagicBus trip that broke down in Hinton and left passengers stranded for about six…read morehours. The issue wasn't the rock strike; things happen, but the handling afterwards. Communication was minimal, there was no clear plan, and passengers were left to manage on their own late at night. We didn't get back to Edmonton until nearly 3 a.m. What disappointed me most was the follow‑up. Instead of acknowledging the customer experience, most of the communication focused on explaining why they weren't responsible or obligated to do anything. The tone in parts of the exchange felt condescending rather than caring, and the only gesture offered was a $30 discount code that requires customers to spend more money with them. That doesn't rebuild trust or reflect the time, cost, or stress of the situation. Based on both the incident and the way it was handled afterwards, I wouldn't book with MagicBus again.

Never taken this bus before but I will definitely be back!! It was such a stress free way to get to…read morejasper for a day of skiing and get home on the same day. I didn't have to drive, you can sleep most of the way there. They do a quick stop in Edson for breakfast and Supper Get you to the hill by 9:30am and Leaves by 4-4:30pm. We watched movies on the way home and relaxed after a day of skiing. Affordable and included a lift ticket. The driver and Guide were acomidatating and fun. Can't wait to do it again!!

I booked a two-day business trip to Calgary, with Go Coach Charters. We were very pleased with the…read moretrip, driver, and the coach provided. Thanks For everything, I will call again!

Our company booked a one day tour, Edmonton to Calgary. We were very happy with the bus. Service…read morewas excellent, on time, took good care of us and was easy to work with, as we had changes in our itinerary. Safe driver! Certainly will call them again.

If your going to Las Vegas and want to experience the night life night clubs then book a NITE…read moreTOURS! Myself and some girlfriends had the best time of our lives. We visited 3 popular bars, no line, no cover charge and transportation in the tour bus which was a blast. The bus has loud music and many TV screens and drinks...we met many people in our group and had SO MUCH fun....can't wait to do it again!!!! A memorable FUN night we had!! Thanks Nite Tours !!

We used Go Coach charters to transport our group from Edmonton to Calgary. Our tour group was very…read morefortunate to have a sweet person named Claude as our tour bus driver. He had a contagiously cheerful attitude. We were delighted with their service and their hospitality. The coaches were clean and comfortable, and the rates were very reasonable as well. Everyone got back and forth with ease. I will be using them again in the future for all my needs.

We used Go coach for an organization event and they transported approximately 97 people in 2 luxury…read morecoach buses. Really good company. Reliable , modern buses, really nice staff, They were so professional and took care of all of our event details perfectly.

To the Management at Traxx Coachline, I just arrived home…read morefrom my recent Canadian Rockies Mountain tour with Gate 1, started August 14th- August 22nd our bus driver Damien Robert was truly exceptional his driving was smooth and safe. Making us completely comfortable throughout the journey even on winding roads during long stretches of travel. Damien was-not only a skilled professional but also incredibly friendly and knowledgeable about all places we visited. Thank you again Damien for excellent service and positive attitude our tour was fantastic and memorable experience. Sincerely, Anat Inbar

From the owner: Our buisness specializes in transportation of large groups of people, sports teams, tours through…read moreBanff, jasper , as well as trips down into the states and all throughout the different provinces in Canada. Traxx offers the finest vehicles in the industry and each bus is equipped with deluxe reclining seats, overhead luggage compartments, as well as lower compartments under the bus for storage, a VCR/DVD Player AM/FM CD Stereo and a PA system on board, with your option for wifi.

We went to China last August. So we need to get Chinese visa…read more The Chinese Consulate is in Calgary, since we didn't want to go to Calgary (twice), We search in google and find visatochina, who is authorized to accept visa applications and take them to the consulate for you and they are also the largest visa provider in Edmonton because we found a lot of travel agencies collect passports for them. They are in the west end and the office is beautiful. The visa costs $92, and they charge only about $33 service fee on top of that which is super reasonable. If we go to Calgary ourselves, the gas will cost us much more than that. It takes about one week to get the visa back, pretty fast. You can also pay more to get rush service, which is only 3 days, but we had no need for that. The visa application form, as well as all the required documents are available on their website. They checked my documents carefully to make sure everything is fine. For the payment, they take cash, debit and credit card. But for the credit card, they charge 3% service fee which made me a little uncomfortable. When they explained to me that the Chinese visa service center don't take credit card and the charge service only to cover their expenses which is charged by the bank I think it's acceptable. After they take all the documents and money, they'll give you a receipt with a pick up form. On the form, there is a pickup date which you can pick up your passport on that date of after because they guarantee the time Our passport came back exactly as they promised and their receptionist is very kind and served us with great patience. I recommend them because they gave me great service with low cost and save me a lot of time. Just search in google "visatochina edmonton" if you want to use their service

From the owner: We are the largest Chinese visa provider in Alberta. We do all kinds of visa. We have bus rental…read more Tour all over the world. We give you one stop service to China. Airtickets , visa, shuttle service to Calgary consulate and also aspostille.

Would be a 5* - timing was great, price was great, driver and staff did their job and were…read morefriendly, but the bus itself, despite being a newer one than I usually ride on, has some problems that are inexcusable. The bus is LOUD. The constant banging from the sign on the passenger side destination display is just absurd. Some padding (hell, a pool noodle would do the trick!) is cheap and would eliminate the problem entirely, and would be easy to hide. There's just no excuse for that much rattling for something I fixed by putting my finger there just to see if that would work: It did. The squeaking from loose seats is annoying, and coupling that in with the rattling from that sign for every bump and crack on the highway, I had to put earbuds in to drown the rattling out. Lastly: There are two check lights lit up on the dash. Why is maintenance not being done? Even if it's minor, how do we as passengers know that? My safety is in YOUR hands, it's what I pay you for. My life is worth something to me, even if it isn't to you. Fix your busses. There's zero excuses for engine lights and rattling and banging and squeaking.

talk about great service... had the best time in my life on the red arrow from banff to Calgary…read more.. free mixer, free snacks, free toilet for the mixer, tv and comfortable seats. I love u guys so much u guys are the best people on the planet earth. thank u for the incredible time. kind regards, ginger :)

We booked the "Best of the Big E Edmonton Tour" today -it cost us $26.25 Canadian Dollars for a…read moreninety minute narrated tour. We were picked up and dropped off in Churchill Square by the transit stop and Tix on the Square. We learned about Edmonton's history, culture, demographics, and even politics as we rolled by so many attractions and points of interest. Our bus was comfortable and the sound system was great. Our host Greg was a very cool laid back sort who made the trip very enjoyable. He stopped the bus a few times so we could take photos of the spectacular scenery. Some of the things we saw included City Hall, the Winspear Cocert Hall, Edmonton Sport Hall of Fame, Citadel Theatre, Whyte Ave Entertainment/Shopping District, Old Strathcona Farmer's Market, Garneau Theatre, Hawrelak Park, University of Alberta, Fort Edmonton, the huge West Edmonton Mall, the posh Glenora neighborhood, the Neon Museum, and the 124 St Gallery and Shopping District. Oh, and at the end of the tour, you get a free cookie ! It was a terrific way to learn about the area and see some very nice sights.

Best tour guide ever. He is so into Edmonton and has a huge amount of knowledge about Edmonton and…read moreit's industry and culture.