Prompt, understanding, thoughtful, over the top, help. It was a rough day for me. I did due…read morediligence before letting my car be towed to the dealership and that complicated things for them. This company made it end on a good note. It was a hot day and that is hard work. Kudos to a company who knows how to treat people.

Responded very quickly with updates on time of arrival. Friendly and professional service and…read morereasonably priced

If you want to be lied to and have your time wasted, call these guys…read more Got off the phone with their dispatcher at 5:48PM (I checked my call logs). They told me they'd be happy to meet me at my vehicle - approximately 7 miles away from my own destination and approximately 7 miles away from their location in Garden City - at 7PM. 7PM came and I called. Bill told me the driver was en route and to call him in 20 minutes if they had not shown. I was a little frustrated by this as we had schedule a time but I understand, things happen. 20 minutes came and went and I called Bill as instructed. He gave me the 20 minutes line again. I told him I was frustrated by their poor communication and lack of respect for my time. Bill didn't care or even offer an apology - he made excuses and I told him I would rather give my money to someone else. At 7:26 I called Boise Valley. At 7:58 I had paid their driver (says my card receipt) as he had my car loaded up and ready to go by that time.

I would highly recommend B&W for any towing service! Andy was amazing and super friendly and…read moreprofessional. We got stranded in the mountains with no cell service and had to get a police officer to radio in a tow for us. The car we rented did not come with a spare tire so we were stuck! Andy showed up and quickly got us back to where we needed to be. The best part is that he fought for us when the rental company was trying to say they would not cover the tow even though they left us no option. He was extremely helpful during the whole process and an all around great guy!

Could not have been a nicer young man, Craig, who helped us out in the middle of the night! He was…read moreprofessional, kind and an expert with his HUGE wrecker! Thank you!!

I called them for a tow, a gentleman answered, took down all the information about pick up and drop…read moreoff locations, info on the car and said he'd send out a truck. 2 hours later I call them to ask where it is, and the lady there said she has no info on the call at all and all trucks are not available. This company is ran by idiots!

After a quick run into the grocery store, I returned to my car to find one of my tires completely…read moreflat. My roadside assistance assigned Boise Valley Towing as my provider. Within 20 minutes the driver, DJ, arrived. He was very pleasant and informative, and I was on my way home within 30 minutes of requesting roadside assistance!! This is my 3rd or 4th experience with Boise Valley Towing and each one has been 10/10! Thanks guys!

This towing company is a scam! They tow cars on streets where the no parking signs are not even…read moreclose to being visible and show you a picture of a no parking sign a mile away from where you parked. They also did damage to our vehicle! VERY Shady and Dishonest!

They were the only company willing to tow my husbands lowered car- and did so with care,…read moreprofessionalism and speed. Even though we paid out of pocket- they didn't overcharge. State Farm needs to use these guys instead of the boneheads they usually send. Great tow operators that I will use in the future if I need it!

they were here Friday and caused an accident, leaving my car in gear when sending more juice to the…read morebattery. (On Friday, Larry Weller said he'd at least pay any deductibles.) they refused to provide their insurance information and told me to have my agent call them. they refused to give my agent their insurance information, saying " sue me" and told him to call their attorney, but hung up without providing their attorney name. no matter who's at fault, it's customary to exchange insurance information. I wonder if their insurance has lapsed. Will add to review as incident proceeds, they have a page at the secretary of state, but not at the BBB. It's a shame I have to give them even 1 star to post my review.

A good and HONEST company. I had a great experience with them. They arrived promptly to pick up my…read morecar and delivered it safely to the dealership. The tow truck driver was very polite and friendly. When I picked up my car from the dealership I noticed my tow cover was missing. The dealership automatically blamed the tow company. After speaking with the owner and sending me photos of its safe and intact delivery it was obvious the dealership was not being honest. Apparently blaming to tow company is a thing. The owner promised to make it right even though he was not responsible. This is above and beyond in customer service! I highly recommend this great company! (The dealership realized their error and took care of it)

I needed my car towed. I was stranded. They said it'd be an hour and a half two hours later he's…read morestill an hour out and no communication. Don't recommend them.

Showed up fast and got the job done right ! Would definitely…read morerecommend and use in the future as needed .

If are in need, don't depend on this business to help you. I called to get my vehicle towed, Tony…read moresaid it would be 45 minutes. We waited for 3 hours and never showed or called to update. Unprofessional, not dependable.

A car was in the driveway of a property I was selling. None of the neighbors knew who owned it. The…read morecar was blocking my entire Open House from happening, as hours passed and nobody came for it. The police kind of shrugged and told me they'd come back in a few hours and mark it for towing if it was still there. The other towing companies that do impound for the police shrugged and said "wait for the police to mark it." These guys a half-hour after I called them had picked up the car and whisked it away. Open House saved, I will use them moving forward.

He was very personable and made a stressful situation much easier. Everybody has bad days and he…read moremade mine better in that moment so I didn't catch his name but he really knew his stuff and he grew up driving combines so thank you again for your help .