This place is truly exceptional. I needed their services to tow my car approximately a mile from my…read moreresidence to a dealership, and they completed the task in under an hour. The driver even took the initiative to securely drop off the key in the dealership's drop box, sparing me the need to follow him in my other vehicle. Although I can't recall the driver's name (and I really wish I could because he deserves credit), he exhibited utmost professionalism, courtesy, punctuality, and a willingness to go the extra mile - a dream employee for any company. I won't be searching for services from any other towing company in the future. Thank you for everything!

Spoke to Andy about towing my smoking car. He was friendly, helpful and responsive. He arranged…read morebilling to my insurance and towing to my service center.

My co-worker had issues with her vehicle early morning we tried calling a different towing company…read moreand they where charging 4$ plus per mile and we called around we found All American towing and Alex arrived around 7:40 ish and let me tell y'all he was so professional and polite and nice period. We explained to him what he had tried and he re jumped start the car for us and he got it going for us. I tried to jump start her car but it wasn't starting. So he explained to us a reason why it might be and also let us know that we should get some wires looked at because they don't look well. Overall super satisfied with his service. Thank you Alex from All American towing.

These guys are sheisters. They guy ran off with my truck, didn't secure it down, actually pulled…read moreover around the corner to finish chaining it. They tried to charge me $329!!!! They add all these fees to pad the tow bill. I admit I parked where i wasn't supposed to. Business was closed but they towed my vehicle, fine. It should have been $125 which is what they said they charge when towed when I called on my way over, then when I went to pick it up they added an "after hour fee $50" a "administrative fee $50" a skid fee, ect to run the bill up over $300!! I literally followed them to the impound yard. They didn't have my vehicle in possession for more than 10 mins!!! Be careful they will try to get you for as much as they can. They are not honest people, they will try to take you to the cleaners! I hope my invoice will help you keep them honest.

Prompt, understanding, thoughtful, over the top, help. It was a rough day for me. I did due…read morediligence before letting my car be towed to the dealership and that complicated things for them. This company made it end on a good note. It was a hot day and that is hard work. Kudos to a company who knows how to treat people.

Responded very quickly with updates on time of arrival. Friendly and professional service and…read morereasonably priced

A car was in the driveway of a property I was selling. None of the neighbors knew who owned it. The…read morecar was blocking my entire Open House from happening, as hours passed and nobody came for it. The police kind of shrugged and told me they'd come back in a few hours and mark it for towing if it was still there. The other towing companies that do impound for the police shrugged and said "wait for the police to mark it." These guys a half-hour after I called them had picked up the car and whisked it away. Open House saved, I will use them moving forward.

He was very personable and made a stressful situation much easier. Everybody has bad days and he…read moremade mine better in that moment so I didn't catch his name but he really knew his stuff and he grew up driving combines so thank you again for your help .

Ryan towed my mother in laws corvette. I can't express the level of professionalism and care he had…read morewhen doing so. Very prompt and helpful. A great company to deal with. Thanks!

From the owner: Silverback Towing provides towing and roadside assistance services in the Boise, ID area.read more

I would highly recommend B&W for any towing service! Andy was amazing and super friendly and…read moreprofessional. We got stranded in the mountains with no cell service and had to get a police officer to radio in a tow for us. The car we rented did not come with a spare tire so we were stuck! Andy showed up and quickly got us back to where we needed to be. The best part is that he fought for us when the rental company was trying to say they would not cover the tow even though they left us no option. He was extremely helpful during the whole process and an all around great guy!

If you want to be lied to and have your time wasted, call these guys…read more Got off the phone with their dispatcher at 5:48PM (I checked my call logs). They told me they'd be happy to meet me at my vehicle - approximately 7 miles away from my own destination and approximately 7 miles away from their location in Garden City - at 7PM. 7PM came and I called. Bill told me the driver was en route and to call him in 20 minutes if they had not shown. I was a little frustrated by this as we had schedule a time but I understand, things happen. 20 minutes came and went and I called Bill as instructed. He gave me the 20 minutes line again. I told him I was frustrated by their poor communication and lack of respect for my time. Bill didn't care or even offer an apology - he made excuses and I told him I would rather give my money to someone else. At 7:26 I called Boise Valley. At 7:58 I had paid their driver (says my card receipt) as he had my car loaded up and ready to go by that time.

Scott is the man! This is a man that cares about his work & his customers…read more I've lived in the Boise area since March & not one friend could give me the name of a trustworthy reasonable mechanic. I tried using Yelp to help find a shop that had high ratings & mostly positive reviews. I had a shop (Walter @ Mac's Automotive) convince me that replacing my rear end assembly instead of rebuilding the differential would be more cost-effective due to labor & parts. Initially quoted me $2300 ($1700 for the rear end) + $500 for 2 sensors that had to be replaced (told me that I had to do all 4). Ended up having Scott tow my truck from that shop to his & I told him what The prior shop had told me. To my surprise, Scott came back that same day quoting me $1300 for the rebuild. Then he mentioned the sensors & expressed their importance but I didn't have to do all 4. All said & done........$1655 out the door! Thank God For Perfection Drivetrain!

Scott did a great job in pin pointing my transmission problem. We came up with a plan and it works…read morebeautifully. We had to wait for a part to be made. Scott was easy to deal with and his pricing was very fair. I plan to return to have Scott do additional work on the car. Ken L Eagle, ID