They will leave you stranded and keep telling you their coming, led me on for 3 hours, I had to have a completely different company come get me. read more

After a quick run into the grocery store, I returned to my car to find one of my tires completely flat. My roadside assistance assigned Boise Valley Towing as my provider. Within 20 minutes the driver, DJ, arrived. He was very pleasant and informative, and I was on my way home within 30 minutes of requesting roadside assistance!! This is my 3rd or 4th experience with Boise Valley Towing and each one has been 10/10! Thanks guys! read more

Total no show. Didn't call or text me when he missed his ETA 3X and kept telling me he was on his way. I am a female and I was out there for over 3 1/2 hours alone. Highly suggest calling Naylor Towing who I ultimately used. read more

ABOVE AND BEYOND SERVICE! My alternator and battery left me stranded in a parking lot. Geico connected me with Boise Valley Towing--what a favor they did! Omar arrived and tried to jump start the battery, but with no luck, I asked if he would tow it. I didn't know where to tell him to tow it, as I haven't needed an auto repair shop until then. That is when Omar stepped in, made a suggestions, etc. To help me make a decision, he even called a few places for me (my phone was almost dead, too) and he put repair shops on speaker phone so I could listen in. We towed the car to a repair shop and then he also took me home! Thank you Boise Valley Towing! read more

Ronnie and Anthony both assisted my family with a minor vehicle incident. They were both courteous and extremely careful with our vehicle. Ronnie even showed up on his day off! You can't ask for better service! read more

Robby C. was wonderful in helping get my car to the shop when it needed towed. Helped try to resolve the problem before towing& handled the car with care. All around great experience with no hassle & completed in a VERY timely manner! 10/10 recommend. read more

I was out running errands, when my car would not run, assuming that the fuel pump had gone out. I called Boise Valley Towing to ask for an estimate...then paid by CC over the phone. The driver showed up within 15 mins and loaded my car out of a parking space. (Very smooth.) I road back to my home with the driver and my car on the back. Solved my issue without stress or concern in a very short amount of time. Great professional service. Thanks! read more

My car wouldn't start due to starter issues and they came out really fast, like 25 minutes! The gentleman that helped with my jeep was amazingly helpful! He was a super nice guy as well. 10/10 would absolutely recommend them if you need a tow! Tow was 11/28/22 @830ish at night read more

Unfortunately I had to call for Roadside assistance for the first time ever! Boise Valley towing was the company dispatched. They contacted me right away to let me know when they'd be there and to verify info. The driver arrived sooner than I expected! I believe his name was Will, he had a blondish beard, a skull tattoo and a ringtone that sounds like an Irish W.W.E. wresler, he did everything he could to see if he could jump start it first, but to no avail. My pickup was in a tight parking space, with limited back up room, but he maneuvered it out easily. Even after I sent him facing the wrong way on the street for my pickup, he took the extra few minutes to turn around so that I wouldn't get a ticket for it being backwards. He was extremely nice, and helpful. I would definitely recommend this guy!!! Thank you so much! read more

Listened to my issue, responded in a timely manner and provided excellent service. Shout out to worker Keifer for extra kindness on this challenging day. read more

We were on the side of the interstate due to a cracked radiator, We called Boise Valley Towing and we're instantly put at ease by lady that answered the phone. They were 20 minutes earlier than the time they said they could come. Very fast !! The Guy that showed up up was named Robby., He was in a great mood and eased my stress level tremendously! He was very fast and knowledgeable hooking up our vehicle and we were on our way in no time. This young man went above and beyond any tow service I've ever been involved in and I can't thank him enough for his kindness. I highly recommend this company if your ever in need of a Tow anywhere near Boise Idaho ! Thank you !! read more

Wow. I just saw the most dangerous driver in ages...IN A GIANT TOW TRUCK!!! The person was driving a Boise Valley Towing truck on State St. 10am Sunday morning. Pulled out in front of a woman with about two car lengths space. Then proceeded to switch lanes in front of people with out blinker three times in about a mile. Scary dangerous. read more

Unscrupulous. Beware of predator towing. Circled around waiting to tow and impound my car after I parked in a city park without good no parking signage. Charged me for a day of storage when I picked my car up from their lot within 24 hours of the tow, which per Code 3-16-7-2, should be included in the standard tow fee (link: https://citycode.cityofboise.org/Home/Detail/106152#section_3-16-7 ). When I protested, they showed me an outdated version of the Boise City non-consensual towing regulations. read more

Boise Valley towing helped move a vehicle for me. They were on time and completely professional. The towing rig looked new and spotless, and the driver was courteous and professional. He obviously has a great deal of experience. He moved my car from one garage to another with no issues. The price was very reasonable and they honor their $10 Internet Coupon for just mentioning the coupon. I will use them again. read more

I called Geico for roadside assistance after my car was left in the snow for a week while I was out of town and needed a jump. They came within 15-20 minutes and were awesome! Robby was super helpful as well as the other gentleman with him; they made a crappy situation into a funny one and gave tips on the road conditions since I have been out of town and have never had car battery troubles. I also called dispatch while they were en route to explain my situation and the man who I spoke to was awesome and recommended what I should do after the roadside assistance. Thank you guys!! read more

Update as Blake has reached out. Blake, the 2 visitor spots were taken by RE residents the entire weekend. We DID park in the next available spot which said permit parking. There is NO SIGN POSTED where we parked. Nothing even remotely close by. We had dinner with our daughters and went to get the BRAND NEW CAR we bought that day, to return to our hotel. When your guy came out he SHOULD have taken notice that there was NO SIGN. According to Idaho state law, if you don't know you cannot tow. So we took it up with Rivers Edge but we also are holding your company responsible as you should not be towing any vehicle when there is no signage posted per Idaho state law. Happy to remove my review of your unethical business practice if you refund our money. And it's not about the money. It's about the law and your company engaging in predatory towing at Rivers Edge. It's the principal of the matter. read more

I just had a super great experience! My car broke down on me at eagle island and I called a competitor towing company ( Steve's automotive...terrible company) to come out to help me. They basically got there and told me sorry they couldn't help me because I didn't have my Id with me . So I called boise valley towing and they got there on time and in a timely manner. Our driver was really nice kept a good conversation and provided excellent customer service and he got my car back home and ended my 4 hr wait for assistance! I will use them again if I'm ever in a situation again. It's not every often you get quality and great customer service with a company so thank you!! read more

Kris was great to work with. He towed our car from Mccall to Boise and gave me, my mom and my dog a ride back to Boise as well. read more

Boise Valley Towing - Towing Near Me - Boise, Idaho

I needed a tow out of a tight place and Robby was out to help super fast. He got my car loaded and back to the shop super fast. Polite and professional; Robby is the Man! Thank you Boise Valley Towing and thank you, Robby. read more

Amazing!!! My Geico roadside assistance used this company and they were incredible. I had a flat tire and needed my spare put on in my own driveway. Got the estimate arrival time of 8:56am... worker got to my house, changed my tire, and was back on the road by 8:40am. Made my super stressful morning SO much better with their help! THANK YOU! read more

if your wondering about this company just go in person. the old wrench sitting at the counter will make you realize to work for a tow company your automatically admitting to the world you gave up. read more

I live just down the street from one of Boise Valley Towing drivers Matthew L Havener is acting as agent of Boise Valley Towing that comes and go all day and with a very loud Diesel International Tow Truck when I call Boise Valley Towing made a complaint about the conduct of there Driver Matthew L Havener and spoke with Rick and completely rude and hung up on me but first of accused me of harassment and by the conduct of Boise Valley Towwing and there driver Matthew L Havener of caused me and my family nuisance and annoy and disturbs our live and being wake up for our sleep of ( 3:00 Am ,2:00 4:00 am 5:00 am ect ........) where there is a pending complaint with the City Of Eagle of Boise Valley Towing running business out of residential home * * * read more

Thank you to Will at BVT! I was stuck on the side of the highway with a blowout with a child in the car, I called roadside assistance and Will was dispatched to help me. He knew exactly where I was even though I didn't; he was courteous, professional and done with the job in 15 mins! He went above and told me where to get my tire fixed for the drive home. read more

Go somewhere else. Guy called me when he was right by my house, just a little over an hour after I asked them to tow my truck. I got billed for almost three hours. Way to rip off a new customer. Hope karma makes your business a bust. Over charged roughly $100. THIEVES read more

First the guy was nice. Everything else was horrible. I didn't get to choose the company as my insurance used them with my roadside assistance. I called for assistance with a flat tire. While I am fully capable of putting a spare on I didn't have a jack with me, this was the first step in my misfortune. The driver arrived and set his jack under my car and lifted as normal. I turned my hazards on so traffic doesn't run him over. Driver used a basic tire iron which didn't fit my wheels...he needed a deep socket. Which I requested in the road side assistance help. Waiting for him to try and figure this out for 10 minutes I suggested that we use my tools, I live about a mile away from where the car was parked. I said it would take me roughly 30 minutes to walk there and back OR if he could give me ride it would save us both time and waiting in the hot sun. Driver then said no he can't do that so walking back to my house is the best option. So I walk home grab my tools thinking that we could just knock this out and we'd be done. I get back to my car and he's smoking a cig blowing all the smoke into my car. Which if he smokes on his time thats great. Do it away from my car, I don't smoke. I bust MY tools out, an impact and the right socket and get the wheel off. Then he puts my spare on but it clearly needs air, its low. I suggest that we fill it up as that was the whole reason for the call. Stupidly I left my hazards on while I went for my walk and the battery drained. *yay* So I ask for a jump box. He doesn't have one. So he wants push my car to the front of his truck instead of just moving his truck for a jump. Finally I get a jump and air in the tire. Off and on my way. Maybe I expect too much from a tow truck when asking for road side assistance. If I didn't live moderately close who knows where this would have ended up. This sucked and took way longer than it needed too. read more

They impounded my vehicle for unpaid parking tickets. They demanded my driver's license "for verification purposes," took a copy of it, and proceeded to put my drivers license information into their system. When I protested, they ignored me. They currently have a copy of my driver's license as well as all my information in their system. In addition, they charged me a $125 hookup fee, $4 per mile (they are out in the toolies), $50 for (2) devices to prevent damage to my vehicle and they damaged my vehicle anyway. They advertise 24 hour service, but if you arrive after 5:00 pm, they charge you a $50 gate fee. They also charge a 3% fee unless you use cash, then tell you you are lucky they have change when you pay them cash. I have two scratches on my vehicle. read more

Leon was incredible. Got me out of an extremely sticky situation for a great price. He knew exactly what he was doing! He had a lot of personality and kept things light while I was feeling anxious. I genuinely believe That no one else could have gotten me out of there, and am so grateful that Leon showed up to help tonight. Thank you! read more

This is the tow company my insurance company uses and there usually good. However, The tow driver for this company name Rodger, Left bridle on the deck unsecured not even hooked to wrench cable and drove my car like that for 6 miles. Car came off deck when he went over speed bump to fast. Slammed car door into park car next where he was putting car. Needed my help to push and had bridle on the ground while pushing, which I had to pick up and put on the tow truck bed read more

These guys are awesome! Called for a tow truck through Insurance and they were here within ten minutes, had the truck at the house in another 10. Very polite and fast service. Thanks Boise Valley Towing. read more

If I could give 0 stars I would. I am not one to ever leave reviews. First off let me at that they towed my vehicle which I am not mad about because it was my fault. This was easily the worst customer service experience I have ever been a part of. I called when my vehicle got towed and I was told a driver would call me in 5 minutes with how to get it back. 45 minutes go by and no phone call. I called again and the same thing happens. 45 more minutes go by. I call a THIRD TIME and finally I get a call on how to retrieve my vehicle. I was told the price but was not at all aware or the extra charges that were racked on. Also there was a new scratch in my front fender and when I commented on it to the employee they said that there was no proof that it was a new scratch that they did. They said there was nothing that they could do. DO NOT USE THIS COMPANY IF AT ALL POSSIBLE! Very rude and they don't make you feel like a customer. I will never use this company even if I have no other option. read more

Boise valley towing is the best company around! They are very professional and fast. When I called and let them know I was stranded on the side of the freeway with a infant and another passenger they sent one of their best guys immediately. Leon arrived in under 20 minutes with a truck big enough to fit everyone, he was very polite and nice. Such a great company! I will use the for future car emergencies! read more

At 11:30 at night my friend and I returned from a walk in downtown Boise. We parked at Camel's Back Park and found an empty parking lot upon closer examination we found a tow sign that we had initially missed. We called the number, asked them if they picked up the car (,they had), and asked what the fine was. This was when Matt, the tow agent, went out of his way to help us out; he hadn't dropped the car of at the impound lot yet, and offered to drop it off where it was picked up at a discounted price to the impound price. It seemed like an undocumented negotiation that would only be profited from Matt; to my surprise the payment was completed on a company iPad ie. The payment was transferred to the firms account and not Matt's pocket. We could've been taken advantage of to make a quick buck but we were taken care of and protected by almost complete strangers. I only want to be towed by these guys. read more

Is there a way to give these guys zero stars? Apparently, they have a contract with the City of Boise to tow cars from Camel's Back park at dark. After a long evening of biking in the foothills with a few events (e.g. mechanical issues) delaying our return, I discovered my car was missing. After panicking that it may have been stolen I eventually found the number to this company (underneath the signage on a handicaped parking space that had a car parked in it, without a placard no less). person who answered the phone was extremely rude. My car was the only vehicle towed even though there were several in the lot. They even joked about only towing the most expensive vehicle, suggesting this should be taken as a compliment. The company had absolutely no sympathy for the fact that I am a college student (with NO income) or that I had a test in the AM. They presented a "not my problem" attitude. Just a brutally awful experience. read more

this company been tow my wife car from the parking lot of Boise town square mall with no reason, because a Boise square mall security decided that my wife working at the mall and park on customers parking lot, she same there at 8pm with two kids 11 years old and 8 month baby and my parents together to shop and make her nails at the nails place , will they done to shop they came out of the mall and car been already tow, so we call to the mall security office for, and explain to supervisor all about ant that we ether cant move right now from the parking lot because a little baby need car seat , we ask to bring are car back, the answer is been this is not my problem , check with towing, than we been cal to this towing company and explain there too all about of mistake that the mall security did , and that people stain outside with a little baby and already night time, the answer is been we don't care , came pay money take you car or sew us if you want , crazy night and so rude people !! BE AWAY FROM THIS COMPANY!!!! read more