Whether it's a cleaning, X-rays, or fillings; everyone from start to finish is so kind and polite…read moreto my children and me. We have been going here for over 2 1/2 years and not once have we been disappointed. Thank you all so much for making my kids so welcome and stay calm.

This dental office is AMAZING. 10/10 in every aspect. Front office staff is so kind, the office…read moremanager Linda is one of the sweetest people you will ever meet. She truly made our entire experience so easy. My son is almost 2 years old, and is having 4 teeth worked on at the hospital with Dr Offutt next week, and i am currently a mess stressing about the entire procedure. Dr Offutt was so reassuring and sweet when it came to discussing what all needed to be done. I am so thankful i was referred to this office and will continue telling everyone in the new braunfels area to come here!!! I cannot thank the staff/Dr enough for helping us and making us feel so much better about the upcoming dental procedure!! 10/10!!!!!

Can't believe it's been over 8 years since my last review!! 8 years later (I'm sure it's more than…read morethat since we've been coming here) and we're still going strong! We absolutely LOVE Dr. Jaime and her amazing staff! The ONLY pediatric dentist I trust with my boys dental care. If anyone is in the market for a wonderful dentist for their kids with excellent bedside manner and an amazing staff (from front desk to the back area), I recommend you come here!

We cannot say enough good things about Texas Tykes Pediatric Dentistry and Dr. Simmons! We went to…read moreDr. Simmons very upset over another dentist's accusations of not taking care of our four-year-old's teeth, basically. Turns out that he has hypoplastic teeth and the proper care (that we are giving them) can't necessarily work 100% of the time. Dr. Simmons and her amazing team recognized our son's situation and took wonderful care of him. We couldn't ask for a more caring and dedicated team of experts. The follow-up after his procedure topped off the excellent experience. Thank you to everyone at TTPD for the outstanding care you provided our son. No doubt, we have found our pediatric dentist for years to come!

I cannot say enough about this place I had been going here for years and decided to try a new place…read morewho wanted to sedate my child six different times for 6 cavities that I was told my child does not have at this place thank God I did not let them torture my daughter at the other place. GREAT STAFF ALL but a special thanks to I know I'm probably spelling this wrong but she told my daughter it was okay to call her this Helos (OLAF) SHES AMAZING. Explained everything to my nine-year-old to the point where she understood and was not nervous at all took extra time with her she even got a popsicle at the end no bad experiences from this dentist at all which is a plus when it comes to a child.THANK YOU ALL SO MUCH!!!See you next time.

No parent should be comfortable using this dentist's office. My son went in to extract a baby tooth…read moreand the dentist on call said that he would make an appointment to seal my child's teeth and put him UNDER anesthesia in two weeks to extract the small tooth which is NOT attached to any root. He said he was going to gas my son and put him under, because pulling the baby tooth would be too traumatic for my son. He said this in front of my very sensitive son and my wife. I am a middle school teacher, with training in childhood trauma and I have worked with CPS and as a trauma team liason and this doctor had the audacity to imply that my wife and myself were trying to traumatize our child, in front of our child. Worse, to try and guilt us as parents into allowing A TRAUMATIC AND UNNECESSARY PROCEDURE ON OUR INNOCENT CHILD, so they could justify billing us more. I wonder how many childhood psychology degrees are on the walls in this office? The LAST thing you do is tell a child that they are traumatized if you are unqualified to do so. Certainly though, the staff lacks manners and common decency. If you want to scar your children and have your basic parenting questioned so that these people can use your child like a walking dollar sign, please, take your child here. IF, however, you care about the healthy and wholesome development of your child NEVER take your child here. They clearly do not care about you OR your kids.

The worst pediatric dentist! They are doing insurance fraud. They add stuff that you don't need in…read moreorder to run up your bill as high as I can. If you don't want to do sedation, they set your appointment out weeks and if you choose to do sedation, they'll do it right away. The staff is rude I would not recommend this dentist for anyone.

I took my son in for a visit. The waiting area is not as welcoming as other pediatric dentistry's…read more There was one toy to play with and there were other kids occupying the toy. We then went waited around for 45minutes since the dentist was busy with other patients. We ended up leaving with no dentist checkup. Waste of money and time.

Previous visits great hygienist and dentist, pleasant and professional…read more My hygienist for this visit Nov 2025 was still great, but had a 20 minute delay at 8:30am as she had to finish the first patient who I assume was late. NP. 3 stars is due to the different dentist now. I had to ask what they would recommend. Maybe I should have just asked to whom they would refer me for periodontics. It was a very awkward conversation that didn't put me at ease. When I did receive my referral it is a generic form with no suggestions of providers in the area. I would think the company had a network of good periodontics practitioners. I informed front office I didn't desire to return if this dentist was the only one available. It did not surprise me that they can note that a customer won't return for a specific dentist. They will reach out to me prior to my next appointment. That is an indicator. I asked how long the last dentist had stayed that I had liked - 1 year, but moved due to long commute. I really liked the hygienist and shared if she goes anywhere, call me. I'm on Yelp to find a good periodontic provider and can ask them for a good general dentistry provider or better yet find a great all in one location. . .

Bait, Switch, and Rinse: A Dealership for Your Mouth…read more I came in for a standard cleaning, expecting a simple appointment. Instead, I got the dental equivalent of a used car sales pitch. Within two minutes of meeting the dentist, she tried to sell me Invisalign. They started with a battery of x-rays and a fancy 3D scan--before telling me I needed a $500 deep cleaning BEFORE they'd do the standard cleaning my insurance covers. When I hesitated, they magically offered it for $190. At that point, they'd already done so much diagnostic work that my insurance was on the hook for, I couldn't just walk out and go somewhere else for my standard cleaning. They had me over a barrel. Reluctantly, I agreed--only to be told, "Oh, we're going to lunch now. Come back in an hour." Sure, because everyone loves running errands for their dentist. I came back, and the so-called "deep cleaning" was finished in 35 minutes flat. Was that a deep cleaning?? But I still had to come back a month later for the standard cleaning that started this whole mess. Finally got that done today, and--surprise--it was as routine as I originally expected. Except they tried to charge me a second time after assuring me there wouldn't be any additional charges for the follow up appointment. They also tried to bill my insurance over $700 for extra services and only backed off after I called them out. This place operates like a shady dealership. They'll upsell you, waste your time, and try to sneak hidden fees past you. I 100% distrust them.

My daughter has been coming to this dentist office since she was 6 months old! Everyone is so…read morefriendly. They have lots of things for kids of all ages to do while waiting to see the dentist. They take a picture every time you go in and put it on a little card. They give us a tooth brush and tooth paste every visit. Dr Ana's is a very nice and friendly dentist! Everyone who works here has never been rude and are always smiles ! The communication is also very good! Kiddos also always get a little prize after every visit ! Highly recommend!! If your kids have superior insurance they should come here

You will not be seen until 30-45 minutes past your scheduled appointment time. It is also very…read morerushed so, even though my son has gone here since he was old enough, he's terrified of the dentist and he's never seen the provider twice. They also failed to tell me that my insurance was not in network, which previously it was, and my bill was over $200 more to which the manager was apathetic and tried to explain it. You can't explain away the lack of training and due diligence of front office staff. I would have cancelled the visit if I knew I was now out of network because there are plenty who are covered by the insurance that I pay for. 0 stars, the experience for the kids is crap and then you pay $$$ for that.

Our family has had nothing but great experiences at this Dentist office. Staff is great for the…read moreadults and kiddos. We would highly recommend ususing them as your family Dentist. They take great care of you before and after the visit

I went there for a checkup and cleanup. Doctors hand was so easy I was almost falling asleep. The…read moregirls up front were super friendly! Paulina helped me schedule my appointment and made sure I was taken care of. She was so amazing and so pretty. Elizabeth took care of my X-rays and she was so kind. They were so friendly and helpful. Definitely coming back and recommending this to everyone. This is the place to go for a nice, friendly atmosphere with amazing results for your teeth I feel so clean and I can't wait to go back for my next one! Ps. Check out this dope Pac-Man game they've got

We took our daughter here for her first ever dental visit. The staff was so helpful and timely in…read morethe setup of the appointment and check in process once we arrived. The dental hygienist was so sweet to our daughter and made sure to take her time and explain every step of the process. Dr. Velez took the time to be friendly first and make sure our daughter was comfortable and that we didn't have any questions. Such an incredible experience overall. Highly suggest this business for children's dental care!

Dr. Velez is one of the best Pedatrics Dentist in the business. He has a smaller office these days…read moreand you get the best care with never being rushed. He ensures the least invasive treatments are taken and doesn't do work simply to bill insurance. All of my girls are treated with respect by all the workers and enjoy going to the dentist from my youngest to oldest (6 to 20). Dr. Velez enjoys what he does and that shows in the care my girls have gotten. All continue to have healthy teeth with zero cavities. So glad we found him over 10 years ago in Schertz that we happily followed him to Seguin. No better peds dentist in my opinion then him.

My son had a procedure done at this office today and they were amazing and provided the best care…read morefor my son and kept me informed on what they were doing and emailed me follow up/after care instructions. Thank you to all staff and Dr. Loar and Dr. Lisa. My son felt comfortable and well taken care of.

After going to this dentist for about 13 -14 years I finally have hit something that I cannot stay…read morequiet about . We fell in love with dr Velez. He was amazing . So when the practice was sold it broke our hearts but we kept coming because the staff was great: however this past year things have shifted . The staff isn't warm and kind ... it's weird. My oldest has always had issues with his teeth . He has a heart condition that causes teeth issues and he has adhd . They started asking me to do 3 month cleanings which I paid for some out of pocket ... but when he was 17 I said no more . He needed to be responsible and clean them well . The office refused to see him if I didn't schedule and pay out of pocket for a 3 month cleaning they wouldn't see him for the 6 month . What? Then my daughters needed some fillings and sealants done . They called to confirm and I said my youngest would be there but I wasn't sure about my other daughter since she had to be admitted to a psychiatric hospital. To which they said well if she isn't there it will be a charge for not cancelling 72 hours in advance . Maybe you want to cancel . I did cancel but am floored that it's 2022 and we are pretending that mental health isn't important ? So if my daughter was admitted the day before her dentist appointment y'all would charge me a fee for not cancelling 72 hours in advance ?!?! I was appalled so I called back to talk to a manager . Which was pointless . She said yes that's our policy and she's just trying to relay the policy to you , I stated that mental health is unavoidable and that if my daughter is under psychiatric care it isn't my decision nor do I know when she will be released. But that suicide is serious and I can't believe that she would have her staff be so calloused and unkind about mental health issues . She basically told me I was being sensitive because of my situation and it's just an office policy , then said are you there. I said yes I am just really and she hung up the phone. This is disgusting . It is appalling . You are a pediatric dentist who cares more about keeping all appointments full. I understand policy but there is also humanity . Seriously DO BETTER