High quality bike repair especially of higher end bikes, like specialized. Slav is extremely…read moreknowledgeable and also texts to follow up on the repair and how the bike is performing.

Slav is absolutely The Man! Incredibly knowledgeable and very easy to talk to. I trust him…read morecompletely and would not consider going elsewhere for bike sales or service even though I have to drive my multiple bike shops to get there.

I stumbled upon this company by some sort of search engine hijinks...I had typed in "Velofix" and…read morethe first entry to pop up on Google was "Velotooler" and the spelling was similar enough that I clicked on it carelessly while doing something else, and then I stupidly assumed that Velofix must have renamed itself. Boy, what a mistake that was. The website looks good, there is a nationwide map showing where the mechanics are available, and I found one within 15 minutes of the suburb of Boston where I live. I was pleasantly surprised to find that as per website, said mechanic was available within just 3 days (Velofix has much longer wait times, can be 1-2 weeks on average) and the service (tune up of an e-bike) was actually $30 cheaper than what Velofix wanted. Wonderful! Or so I thought. Alas, that's about where the "wonderful" part ends. First off, the damned website is glitchy as all hell---after I create an account and submit all my details (address and CC info), I hit the "Pay" button...and nothing happens. So I double-check that all my adblocking browser extensions are turned off, reload the website, and do everything all over again. Same result. Over and over again. I even try using a different browser (Chrome) and again, no luck. So I hit the "Chat" button to get help from Velotooler. Got a live person after about 30 minutes, during which time I had left my computer, so we proceeded to play chat-tag for a couple rounds. She later sent me an email follow up the next day: said sorry, but I needed to first use their "Add payment" link on my account before placing the order. Which I did, but the same thing happened...screwy website took all my info, then on the last page where there was a final "Add payment" button, again nothing happened upon clicking. At this point, Velotooler's "help" person who had been helping me simply ghosted. Now mind you, I had been totally civil and polite the whole time, never cursing, blaming her for the problem, or personalizing it. Lo and behold, I suddenly had an idea...why not try the god awful Microsoft Edge browser! And so I did, for the perhaps second time since it was foisted upon my PC. And praise da good lawdy lawd, it finally worked...payment info was finally accepted, and the work order finally went through---just "pending confirmation" from the mechanic. Problem is, a full 24 hours later, my requested appointment date/time had still not been "confirmed" by the mechanic. I sent a further chat request for help. No response, not even an acknowledgement of receipt. Another half day later, I get an email notification from Velotooler that my appointment had been cancelled and that my credit card would be refunded. With zero explanation, apology, and or any actual human response from any Velotooler support staff. Ergo, it's clear to me that Velotooler is just not ready for prime time yet. They are obviously a half-baked amateur operation, probably understaffed and underpaid, and the staff clearly under-trained. And the website designer should get a good hard kick in the ass right out the door. I'm going back to Velofix, even if I have to wait a whole week for the next available appointment and pay a little extra dough. The only reason I am giving them 2 stars instead of 1 is that they did issue a prompt refund (will have to check my credit card to make sure it does go through, my confidence in these people is pretty low as you can imagine).

These guys do an excellent job of screening for top-notch mechanics. Their prices are fair and the…read moreservice is fast and friendly. All their mechanics are insured and licensed which is important.

I recently went to Rotary to get my skis tuned before a ski trip. A friend of mine recommended…read moretheir services. I told the staff member that I needed them back within a week... I received a call the next day that my skis were done and ready to be picked up! I brought my skis out to Colorado afterwards and was very impressed by the tune I received, especially for the price I paid! From now on, I'll be going to Rotary! Great quality, great price, great service.

I needed a new pair of skis, so I went to Rotary as usual. Bob waited on me and took time to…read morelisten and determine which ski was best for me. He spent as much time as I needed, answering my questions, and addressing my concerns. He's very knowledgeable and I felt very comfortable working with him. I had the chance to test the skis two days later, and they're awesome; just what I needed for my ability level. Thank you for your professional, courteous service!

What a great experience getting an old bike tuned and adjusted. Chandler is amazing. I have…read morepicked up a used Cannondale to get started in cycling but the bike would not shift and the breaks were just off. Chandler was kind to this new rider and made sure that my bike was tuned and safe for me.

Abe and his team'a service is top rare amongst any industry…read morethat I have experienced. They designed and built the perfect bike for me. They started with the fit measurements and configured a production bike that feels like an extension of my body. what size crank? what size bar/stem? how to tilt the brake hoods? They are obsessive in a very good way. determining the correct sizes and customizations for me up front saved me $$$ later on, too.

Simply impressive on every scale!…read more The knowledge, the selection and level of customer support during the decision process made the entire experience well worth the investment. I've have been a cycling enthusiast for many decades, over 5 and when I recently decided to purchase a world class custom cycle ( 8 week build ) I found Signature Cycle and I am just thrilled! Regardless of your budget, you will not only find exactly what you desire you will be treated exceptionally well and leave knowing you made the right choice! Just delighted.

Leisuretime closed my pool this past fall; which was an excellent experience!…read moreWe had 2 issues when opening the pool; however Casey the owner, was attentive and compensated me for both! Great company! Thank you Casey! Also love Heather and Shelby!

I bought all my chemicals here on May 17th. A promo began running on the 18th. The Manager of store…read moretold me to come in the following day to get my promo of 2 free bags of shock. When I returned the employee now there would not honor it. Poor customer service all around. I do not recommend going here.

Great experience all-around; a patient salesperson who answered all of my (many) questions. They…read morehave great tech to match what works for you.

I had an amazing experience at this store. I am an avid gym goer and was looking for a new pair of…read moreshoes. I have always had issues in the past. This store was so cool, they offered complimentary foot scan and do a great explanation of your results. Nicholas helped us so much. He was patient and explained everything well. Me and my daughter ended up buying Karhu sneakers and they were so comfortable. This is definitely going to make my exercise experience more pleasant. Thank you Nicholas! Definitely recommend coming.

Very friendly and professional staff did a nice job restringing my ancient Wilson Pro Staff…read moreClassic. Appreciated how quickly they did the work and their suggestions re: string type etc. Prices standard for Westport--as expected.

Excellent service. Knowledgeable and thoughtful suggestions. Always pleasant and courteous. Prices…read moreare competitive with the online stores plus you get their expertise. Recommend them highly