The righthand shifter began slipping gears on my 35+ year old 'Slim Chance' road bike. Internet…read moreresearch determined there are no rebuild kits, only a few used available and new old stock are cost prohibitive ($1,500 a set). Sal was well aware of this situation. He suggested replacing my old Shimano DuraAce shifters with a different brand. They're called 'MicroShifter' and the cost was less than $150 for a pair. They work extremely well and look high end. Very pleased. Thanks again, Sal

I can't say enough about Sal from Chapman's. He is a really talented and genuinely nice person…read more Anytime I've brought my bikes for anything he has done excellent work and charged me extremely reasonable prices. I won't take my family's bike anywhere else!

Thank you Zanes Cycles, especially Gregg Ciocci, "Master Fitter" who listened, guided, and helped…read moreme figure out the right bike for me. Greg is very knowledgeable, thoughtful, a real pro, and spent a significant amount of time fitting me for my bike. It was an absolute joy working with him!

Huge Selection of Bikes! If u need to order a bike they take a deposit, but the process is slow as…read morethe sales guy said! Tariff pricing has hit so the prices are more expensive Vs. some of the other bike stores we have been to!! Another down side is they may have a price on a bike or 2, but that's it, the rest the sales rep has to take wait for a computer and the. Look it up!! So there's that kinda waiting fun!! But if u live in this area this would probably work for u!

Pedal broke off my tandem bike, couldn't find the part anywhere. Stopped by Bradley and found the…read moreright fit. Very helpful people, and they're open late!

These guys are the best. So helpful and super instructive. The bikes are very reasonably priced and…read morethe cost of repairs is incredibly cheap. But most of all the people are just super sweet. This is one of New Haven's absolute treasures.

Great communication, they put our bike together fast and did a great job. Excellent customer…read moreservice. They even helped me put the bike into my car. Highly recommended! Thank you so much. Can't say enough good things about this place. Would do business again.

Had my tire replaced super quickly after getting a flat and appreciated the fast and professional…read moreservice. Bike was ready within a day.

My Hase Trigo tricycle has brakes on both rear wheels. The standard caliper brakes weren't…read morestopping the trike evenly. It would veer off to the left or right when applied as well as squeal annoyingly. Amity installed a set of hydraulic brakes that operate perfectly. Brakes are applied evenly to both wheels and modulate much more smoothly and quietly than the old caliper style. The trike is a joy to ride now. Amity did excellent work for a very fair price. Thanks!

I mainly mountain bike own a Scott genius, took it in for head fix and shock rebuild. It was done a…read moreday early and they explained to me everything with respect and professionalism. Highly recomend you make this your local bike shop, I'll be taking the road bike in for service as well. Bought some awesome pedals that killington proved them to be awesome.

Went in for minor adjustment The guy who helped me…read more(possibly the owner) was very friendly and helpful. He adjusted my handle bars and made the bike a perfect fit at no charge

I had bought a new bike online and had trouble putting it together. I wanted to make sure all the…read morebrakes, tires and other parts were together correctly and tightened well and the tires had the right pressure. I also needed to attach a bike rack hitch to the back of the car. Dylan was nice over he phone and had me come in & took the bike, looked at the car, made suggestions for installing the hitch receiver, and made me feel comfortable for being a novice getting back into riding at 68 years old! He also found a used bike rack that worked great and saved me money. He watched me ride and adjusted the seat height to my satisfaction. Great bike shop. Very friendly and also very knowledgeable. Had to wait a couple weeks behind customers ahead of me, but he was honest about it and pretty accurate about timing. Great to be out biking again and know that there is a Nice and knowledgeable shop to support me.

I stumbled upon this company by some sort of search engine hijinks...I had typed in "Velofix" and…read morethe first entry to pop up on Google was "Velotooler" and the spelling was similar enough that I clicked on it carelessly while doing something else, and then I stupidly assumed that Velofix must have renamed itself. Boy, what a mistake that was. The website looks good, there is a nationwide map showing where the mechanics are available, and I found one within 15 minutes of the suburb of Boston where I live. I was pleasantly surprised to find that as per website, said mechanic was available within just 3 days (Velofix has much longer wait times, can be 1-2 weeks on average) and the service (tune up of an e-bike) was actually $30 cheaper than what Velofix wanted. Wonderful! Or so I thought. Alas, that's about where the "wonderful" part ends. First off, the damned website is glitchy as all hell---after I create an account and submit all my details (address and CC info), I hit the "Pay" button...and nothing happens. So I double-check that all my adblocking browser extensions are turned off, reload the website, and do everything all over again. Same result. Over and over again. I even try using a different browser (Chrome) and again, no luck. So I hit the "Chat" button to get help from Velotooler. Got a live person after about 30 minutes, during which time I had left my computer, so we proceeded to play chat-tag for a couple rounds. She later sent me an email follow up the next day: said sorry, but I needed to first use their "Add payment" link on my account before placing the order. Which I did, but the same thing happened...screwy website took all my info, then on the last page where there was a final "Add payment" button, again nothing happened upon clicking. At this point, Velotooler's "help" person who had been helping me simply ghosted. Now mind you, I had been totally civil and polite the whole time, never cursing, blaming her for the problem, or personalizing it. Lo and behold, I suddenly had an idea...why not try the god awful Microsoft Edge browser! And so I did, for the perhaps second time since it was foisted upon my PC. And praise da good lawdy lawd, it finally worked...payment info was finally accepted, and the work order finally went through---just "pending confirmation" from the mechanic. Problem is, a full 24 hours later, my requested appointment date/time had still not been "confirmed" by the mechanic. I sent a further chat request for help. No response, not even an acknowledgement of receipt. Another half day later, I get an email notification from Velotooler that my appointment had been cancelled and that my credit card would be refunded. With zero explanation, apology, and or any actual human response from any Velotooler support staff. Ergo, it's clear to me that Velotooler is just not ready for prime time yet. They are obviously a half-baked amateur operation, probably understaffed and underpaid, and the staff clearly under-trained. And the website designer should get a good hard kick in the ass right out the door. I'm going back to Velofix, even if I have to wait a whole week for the next available appointment and pay a little extra dough. The only reason I am giving them 2 stars instead of 1 is that they did issue a prompt refund (will have to check my credit card to make sure it does go through, my confidence in these people is pretty low as you can imagine).

These guys do an excellent job of screening for top-notch mechanics. Their prices are fair and the…read moreservice is fast and friendly. All their mechanics are insured and licensed which is important.

terrible service. The guy claimed to fix my brake and charge me 200 bucks for the brake repair then…read moreI wrote off after that and to find out my brakes didn't work going down the hill and I got a new an accident.. This guy is a total dick.. then when some poor guy with the E bike showed up, he told whole ass as soon as he came in, and the guy was trying to buy brakes with and this guy Bobby the owner was such an asshole to him and me to get out of there and didn't even give us some money back for a repair he didn't do . I would never go back to that place honestly after 19 years of service this guy is a low bowling low down crook.. There's a bunch of bikes didn't even work. They gave a customer one back that he never even finished. this owner is by far the worst guy.

Bobby was amazing- first time in his shop yesterday when I needed a few chainring bolts for my…read moreson's bike. Bobby looked at his bike and handed me what I was missing as well as a few spares for the future. I was sure to make a purchase on a different small item just to support his business and wonderful customer service. I will definitely be back! Thank you again Bobby!