I've been working with White Glove Property Management to manage my rental and it's been a very…read moresolid experience. Communication is consistent, they handle issues quickly, and I feel like the property is being looked after--not ignored. They pretty much handle everything and provide good updates, which has made the whole process a lot less stressful for me. They also did a great job with tenant placement -- I've only had the one tenant, but they've been long-term, which says a lot. The online portal is easy to use and makes it simple to stay on top of everything. I'd definitely recommend them if you're looking for a responsive, professional property management company.

Been using WGPM service since 2016, Blake and his team is always professional, fast responding,…read morequick to act and taking care of both our property and out tenant. Highly recommended.

I recently purchased a brand new mobile home and enjoy the park I reside in, Trailer Rancho…read more The manager, Deborah, is exceptional and has made the park a comfortable and safe haven to live in. She's provided a dog run, a community garden and a lovely place to have a bbq with family and friends! The people here own their homes and show love for their lil piece of Heaven. Everyone looks out for one another. There are a lot of kind and caring people who highly respect their ownership here near the coast. I feel blessed to be apart of this community.

**Caution: Stay away.** In 15 years in real estate, I've never seen such consistent deflection,…read morenegligence, and denial of responsibility for basic maintenance and utility failures. Sewer lines are outdated and failing, causing raw sewage backups into homes. Plumbers confirm the lines need replacement, but management refuses to act, instead prioritizing cosmetic upgrades near the office and manager's residence. Electrical pedestals are corroded and unsafe, causing surges and damage to homes, even after their own technician documented issues. Management ignores communications, yet shows up unannounced to access properties and personal equipment without permission. The regional manager, Alondra, repeatedly deflects, speaks beyond her expertise, ignores documented issues, and fails to follow basic CA DRE requirements like providing license information. Overall, there's a clear pattern of negligence, lack of accountability, and questionable conduct. Do your research--many residents report similar issues. No one should have to endure these conditions. Park is Trailer Rancho 92024

As a handyman and plumbing vendor for Progressive Management Company for more than three years, I…read morehave had nothing but positive experiences in every aspect of our working relationship. I would especially like to recognize Jeff Kontorovsky. He is diligent, honest, and exceptionally knowledgeable in all aspects of property management. Jeff consistently goes above and beyond to ensure that issues are resolved promptly and professionally for both property owners and tenants. He is responsive, organized, and genuinely committed to providing outstanding service. His professionalism, integrity, and dedication make him a pleasure to work with, and I highly recommend him to anyone seeking an exceptional property manager. To property owners: Progressive Management Company is, without a doubt, one of the most reliable and honest property management companies I have ever had the pleasure of working with. As a vendor who has worked closely with their team for over three years, I have seen firsthand their commitment to professionalism, transparency, and excellent customer service. I highly recommend Progressive Management Company to anyone looking for a trustworthy partner to manage their current investment properties or future real estate ventures.

Very prompt and helpful. Jeffery K. patiently heard us and identified our problem. They provided…read moreus with the Plumber who was very efficient and knew his job will definitely recommend using their services.

This is a beautiful home and it was easy to follow the steps on the app to get the key to open the…read moreproperty.

I appreciate the legal insight they offer for my property management. I would never use anyone…read moreelse. Great experience.

I started working with IPM to manage my properties about a year ago, and I couldn't recommend them…read moreenough. Elly has been an absolute delight to work with, and her ability to seamlessly manage my properties has taken a huge weight off my shoulders. The entire experience has been smooth, professional, and stress-free.

As a property owner, I can't say enough good things about Investor's Property Management. Paula…read moreruns an incredibly well-structured and organized company that truly takes the stress out of property ownership. Elly has been a pleasure to work with -- always professional, attentive, and quick to communicate with both owners and tenants. A huge thank-you as well to Jeff, Kelsi, and the entire maintenance crew for their efficiency, reliability, and positive attitude. Every service request is handled promptly and with care, and the quality of work consistently reflects the great value this company provides. Investor's Property Management has exceeded every expectation -- an absolute 5-star team through and through!

Updated review! We sold our second unit in May of 2021 and…read moremoved to a house unmanaged by an HOA. Though the community started out great, it had some flaws. Especially during COVID... removing our ability to use the gym and pool areas due to safety concerns for spread of Covidi (when other communities were open), then increasing our fees while still being unable to fully use the amenities. Pool opens hurray, oh wait they are not heating it or the Jacuzzi. And only opened 1 of the 2 pool areas. Letters we received to remove rubber pavers at our door (thay we didn't put their the previous owner did it was photographed in the MLS) we removed them at the request of the community to level out the sidewalk to out door becuaee those papers were actually preventing you from the step down from an undeveloped crack in the concrete. Maintenance seemed to fall to the wayside. Landscaping was looking shaggy more often then not. It's too bad becuase it really was wonderful for the first 4 years. Year 5 pushed us to a point of not liking it and year 6 we sold and bounced outta there.

Horrible attitudes. They do not care about your property at all. Will NEVER recommended them…read more Takes days to respond to people at your community. They have no lack of empathy if things are happening around your townhome/condo. If this is your management company run fast!

Greg has managed multiple properties for me for the past 4 years and he's been a lifesaver and a…read moregreat member of the team. He has an easy can do approach when issues occur and it's always a pleasure to work with him to get those solved. He always makes himself available if any questions or concerns come up and if he's not available, he gets back to me usually within the same working day if not next day. Definitely someone you want on your team when you're entrusting the management of your valuable property. I wish he covered more area so I can have him manage other properties I own outside of his zone. Thanks Greg!

I am an owner and I deal with a lot of property managers. If I can use 3 words to describe…read moreprogressive property management, I would use "drag", "ghost" and "cheating". Unitiey and Cecilia are the two leasing managers I worked with and they suck. I'm risking my payout by writing this. I still have not got a penny from ppm after a week the cashier's check was deposited to ppm's account. Unitiey did great photos and great listing description and hosted 2 open houses and was able to locate a tenant for me within 3 weeks. I acknowledge her effort and give her credits for great marketing skills, but I scold her for missing most important point of being an owner's representative. She 1st didn't send out an inspection report before releasing keys. And I was told she would send out on 2 days before moving in. 2nd she released keys without my approval and without a renter's insurance policy in place, which were all agreed upon in lease. 3rd she omitted checking the interior of appliances and omitted dirty and unclean conditions of the fridge and then later on after moving in told owner it's "damages" in her inspection report sent 5 days after moving in .this is ethical issue more than breach of fudiciary duty. If she knew the issue, whyndid she release the keys unauthorizedly? if she omitted the issue, why did she use tenant's provided photo in her report. She is literally cheating on her inspection report. During the process, she asked me to reduce price because people is withdrawing their application, and 20 minutes after i said fine, let's reduce price, she told me ok, we have an application. She literally withhold that application information to push me for price reduction. When i confronted her boss about this, her boss explained that those 2 candidates didn't meet my qualifications requirements because I prefer dual income and no pet. I 'm like, they have 680 plus scores and have 3x income and they have enough qualifications and visited open houses. they are way better than the recommendation she made which had 2 collections and 634 fico. She even missed 1 collections from this candidate and she calls thos 680 plus one not "qualified " ? Cecilia's story is simple. she is a ghosting expert. Last week, because of unitiey's ommition of the fridge condition, tenants wanted to have a replacement fridge. So i drafted the fridge addendum and asked tennats to sign. One signed last week and the other one hasn't. I constantly asked her to remind tenants to sign promptly so we can move forward with an agreement and tenants can have the new fridge. From friday to today, no response from cecilia and my movers showed up at the door and wanted to have access. called her texted her and again, no response. had to call her office front desk to get connected to her and again she said she doesn't know about the signatures. I had to drop by and we heard water is running inside of the home, side gate was open, and water meter was running and had to text her and advised her this is an emergency situation. we got in after notifying her. and she then texted me I didn't give her 24 hour notice. Come on, imhave been asking for approval since last friday and she ghosted me like forever . i am done with progressive. btw, when you have minor issues and you need help. the entire office was just silent and owner would ghost you as well. Deven was the only one that can actually get things done and tried to help. he had to jump in to draft the lease and unitiey and cecilia would play ghosting whenever i really needed help. I mean, tenants are great qualified tenants and what they asked are reasonable and understandable. they were filtered off by progressive and I basically did all the screening myself because progressive failed to do their job. Btw, progressive sent me termination notices after their own omissions on inspection. I said fine, I'm gonna terminate you and are you open to do it by end of this month? deven said fine on the phone. When i actually switched the pm, cecilia said you didn't give me proper notice. I'm like, what the ?!! you terminated me and now you are complaining i didn't notice you..

I had a great walkthrough experience with the property management agent last January. They were…read moreprofessional, friendly, and answered all my questions clearly. The process was smooth and informative, and I really appreciated their time and attention to detail.

Prime Property management is a very competent company. As a home owner looking to protect myself…read morefrom all the laws in the rental property business. Prime property management is here to take the stress of worrying if I'm compliant, my tenants do not know my name!! I highly recommend ppm for all your property management needs. Also Ashok is so helpful and courteous.

awful company. awful manager Kelly. super unfair and give letters out that always want more money.read more

In the last 4 months our hot water has gone out twice. The first time it went out it took 7 full…read moredays to get fixed and the management team was uncooperative, rude and negligent. They gave us the run around that the plumber was waiting for a part he needed to fix the boiler. When we called for updates the representative was rude and would not listen to our concerns, she failed to communicate with us the entire time we waited for repairs. It is now 4 months later and our hot water has been out for 7 days again with no estimated date of repair because the plumber is waiting on a part again. If the plumber they have contracted cannot fix anything in a timely manner why are they contracted? The representative again was rude and tried telling me they did not manage our HOA, then hung up on me. The management company has not made any effort to contact us with a timeline of when the repairs will be completed, we have had to call multiple times just to get the run around with an attitude

My wife and I have worked with Kathy since January, 1992 with property management and recently,…read morereal estate sales. She finds excellent long term tenants and importantly stays in touch with owners and buyers. She is professional, hard working and has a team of qualified sub contractors in the trades to handle repairs quickly and completely. We would recommend Kathy Morgan at Realty Concept without reservation.

My work puts me in contact with many property managers. Kathy Morgan stands out. She treats every…read moreproperty she handles like her own and strives to increase its value and retain good renters with no lapse. Kathy is very quick to respond to any issues that arise with professionalism and an invested view on her work. After experiencing her work ethic for over eight years now I have to say she truly cares for both owners and tenants. When looking for someone with decades of experience and professional repair contacts for maintenance, to manage your property, Kathy Morgan should be your first choice. She's not afraid to lay down the law with difficult renters because she knows the key to managing a property is to wholeheartedly support the owners and tenants in upkeep, regulatory safety and peace of mind. I continue to refer people to Kathy Morgan for property management.