So last year my ac unit died. Every company I called wanted to quote me exorbitant prices and a lot…read moreof seemingly unnecessary work. Mr Stokes first tried to fix it but when he couldn't he gave me a fair price to replacement and even deducted the service charge from the replacement cost. He was able to come out in a timely manner and he and his assistant got everything done no muss or fuss. He even came back the next day when there was an issue with the drain pump to make sure everything was working the way it's supposed to do

From the owner: Local small owned business offering comparable pricing to the Tri cities area! We offer free quotes…read moreand estimates as well. Installs, maintenance, and service provided.

Mike was great! He got our A/C working again just in time…read morefor another heat wave. He is professional, friendly, honest and his prices are very fair too. I highly recommend giving him a call if you need some help with your HVAC system.

Michael was on time, did excellent job cleaning my two systems- explained fix needed. Quick and…read moreefficient. Highly recommend Comfort Repair Bradley USMC Retired GySgt

I was overall very satisfied with their customer service. Obviously, their insulation was great…read more The warranty information looks good and I absolutely love the technician that did the insulation. I believe his name was JB. I would recommend his services anytime.

From the owner: Taking care of customers heating and cooling needs have been a priority of ours for 20+ years…read moreWe strive to have an honest and dedicated relationship with each customer

Wonderful experience! We called in the morning and he came quickly and got us up and running again…read moresuper fast. Very friendly and very reasonably priced. I highly recommend!

My husband and I were in need of an HVAC unit and I called these guys and they were great. They…read morewere not only on time, but were very polite, respectful of my home, and extremely affordable. Just wanted to say thank you and you guys done a fantastic job. I would recommend Jones and Sons for your HVAC needs..

Best hvac company we've ever dealt with. David Proffitt (owner) is very knowledgeable and has never…read morelet us down. Very punctual, professional and reasonable. We are very satisfied with all work that has ever been performed. Highly recommend

From the owner: We will take care of all of your Heating and Air Conditioning needs.read more

We have been a customer of First American for 10 years and AAS HVACR serviced our house a couple of…read moretimes. Unfortunately this time their service was poor. Let 3 messages last week to ask a question and no return. Today paid them $208 for a line modification and since they were not able to fix the outside unit asked to check the attack and although I asked them to be careful, one of their young employee was not careful and had his feet through your ceiling. I am glad that he is okay but instead of wait to talk with me they just drove off and after call twice and ask to talk with the owner have received an unreasonable email. I try to support local firms but this type of pos sale is extremely poor. Waiting now for first American claim resolution, but based on that management style I do not want this company in my house anymore.

If you want to freeze to death when your heat is broken call AAA. 7 days and two times out and my…read moreheat is still not working. It did work for an hour when they came the second time. When I asked them to come back they said they could not show favortism and would be next available. I can assure I have not received any favortism. Also, they cannot seem to give me a time. They are rude, condescending and incompetent. It is impossible to speak to a person. They are quick to send rude and nasty texts but will not give their name. The text number is 423-251-2442.

We had Climate Controllers install a split system in a large building in back of our house. Steve…read moreTipton (the owner) came out to give us an estimate which we thought was very reasonable. We made the appointment for the installation, and their office manager (Michelle) called before the promised date to ask if they could start earlier which was fantastic. The installation crew showed up at the expected time and got to work. They did an excellent job, left no trash behind, and made sure we were completely satisfied. They were very respectful of our property and took the time to completely explain how the system worked. You couldn't have asked for a better experience from a company. Great job Climate Controllers!

Called Climate Controllers and they were out next day. Found that coils were bad and the cost would…read morebe quite high to replace. (had just replaced 3 years prior by another company). Technician suggested that it might be more cost efficient in the long run to replace system. We decided to do this. Michelle, the office manager kept us up to date on the financing, warranty and installation. Team showed up and installed the unit, including increasing size of ductwork to meet specs (at no extra charge), in about 5 hours. They were friendly, courteous and kept us informed of their progress. Although the unit is expensive, it seems to be a very good deal when the full 10 year warranty and no interest financing is considered. Unit is running smoothly and quietly and we are happy with results. Mike and Raquel Harper

Jake knows his stuff…read more Let's just stop a minute and clarify what I mean there. There are guys who grow up loving computers, wood working, working on cars, etc. You can tell they know their stuff just in the way they speak and their understanding of the different components and products. These are people who have life-long passions with their trade. I don't know if Jake grew up super-interested in HVAC but he certainly knows all about it. He was very thorough. The best recommendation: He's my HVAC guy going forward.

Best HVAC service ever, every detail was explained clearly. I definitely recommend magnolia…read moreservices.

Had a technician look at my heat pump, diagnosed it as needing an internal transfer valve. He…read morereturned with the part 4 days later , replaced it , asked to use my bathroom twice. Voila, a prescription bottle of OxyContin disappeared from a bedside table. Never again! Improvement would be to never allow a service person, technician to access your bathroom or bedrooms without direct observation.

Block off a LOT of calendar for these guys to show. Their scheduled appointments will be pushed…read moreback multiple times. They might let you know, they might not. 30 minutes after their latest push, I had to call to find that I'd had been rescheduled yet again. I canceled after wasting an entire day of vacation time. Would not recommend.