Hale Heating and Cooling

(4 reviews)

I did not give this company 5 stars! I give them 0 stars. Thay do sloppy work and do not care about…read moretheir customers. Would not have them in my house again if their work was free!

Honest and do good work. Come when they say and are on time. Used for many years. Been around for a…read morelong time.

Air King Hvac and mechanical

3.0

Took $2500 from an 80 year old couple as a down payment for a new heat pump and disappeared and…read morewill not answer the phone.

I had two new heatpumps installed by this company.They were very professional and do great work…read more They definitely do not cut any corners.Very reliable and professional company. I highly recommend them.

Johnny's Electrical & HVAC

3.7

(3 reviews)

We bought our house new 02/2025. Johnny's was the contractor for the heating and ac. The…read morecompressor in the outside unit went defective in 05/2025 and was replaced. Then we had 2 separate outside leaks on the refrigerant. Very unskilled technicians. I do not recommend this company at all. Go elsewhere where there are competent technicians.

Heat pump went out 6 days before Christmas and 4 days before the 3 degree weather got here. Nobody…read moreelse could get me one installed in time but Johnny came to the rescue. He had it installed the day before the bad weather arrived and even came back to install a new thermostat the next day because the new heat pump wasn't functioning properly. Very professional and quick to respond. Call Johnny before you call anybody else or you'll be sorry.

Jones And Son's Heating And Air

(5 reviews)

My husband and I were in need of an HVAC unit and I called these guys and they were great. They…read morewere not only on time, but were very polite, respectful of my home, and extremely affordable. Just wanted to say thank you and you guys done a fantastic job. I would recommend Jones and Sons for your HVAC needs..

Terry was great! We need a whole new system and he get us fixed up in no time. Great service!!…read moreThe Muellers

Comfort Repair

(7 reviews)

Mike was great! He got our A/C working again just in time…read morefor another heat wave. He is professional, friendly, honest and his prices are very fair too. I highly recommend giving him a call if you need some help with your HVAC system.

Michael was on time, did excellent job cleaning my two systems- explained fix needed. Quick and…read moreefficient. Highly recommend Comfort Repair Bradley USMC Retired GySgt

Kingsport Heating & Air Conditioning

1.9

(18 reviews)

My heat pump was not cooling properly and I called and setup an appointment. Graham showed up on…read moretime and completed the repairs in a timely manner. He was very efficient and nice. I would highly recommend. CT

Shady business practices! My friends had an AC unit service…read moreappointment (the unit worked fine prior mind you) and it was broken after the repairman left. They would not so much as offer a refund due to a supposed "policy" after spending $300 on a check up service for them to BREAK the unit when it was fine prior. Hottest time of the year currently and owning a husky WITHOUT access to AC and out $300 is utterly ridiculous. Once again folks, STAY FAR AWAY

Tri Cities Comfort Solutions

2.3

(3 reviews)

Quick service and repair my hvac. Check everything to make sure there no fault. Reasonable priceread more

Worst HVAC contractor in the area. We bought a new heat pump from them and it's been nothing but a…read moreproblem. It should be under warranty but every time something happens it remarkably cost more money. Stay away from AireTech and David.

Pink Duck Plumbing

3.8

(4 reviews)

We had a leak, had Pink Duck Plumbing recommended a& decided to have whole house replumbing, due…read morepolybutylene pipes still in our home. Best decision we could have made. Justin & Hunter did the cleanest job we could ever want. Very honest professional men. Yet so friendly. The quote was very reasonable. The job took 2 days and hardly inconvenienced what so ever. We can 100% recommend this company to do any and all your plumbing needs. And definitely request Justin Barker to take care of your needs!

The 2 technicians that visited me were very neat and extremely knowledgeable about plumbing that I…read moream considering!!! Pleasant personalities and clean dressed men!!Explained everything very well with me!! Jim

Cox Plumbing

Found a leak from the main floor dripping from the ceiling of the finished basement on a Saturday…read moreafter 4:30 pm. Contacted my regular plumber (not Cox) and found out he was out of town on vacation. Finally called Cox after 5 pm. Was pleasantly surprised when he answered the phone. He had other jobs already scheduled but was able to come by on Sunday afternoon. (I had shut off everything I could think of so the leak had stopped. Was afraid it was the toilet by the kitchen.) He was able to arrive an hour earlier than he expected which was great. Long store short... he was able to diagnose the actual problem (wasn't the toilet) and the issue was resolved. Very professional, very knowledgeable, very personable. Nice guy and the cost was actually less than I expected for an emergency weekend plumbing call. Hope I never need a plumber again but I would definitely use Cox Plumbing again.

From the owner: Here at Cox Plumbing we are a family owned & operated business that has served the Tri-Cities area…read moresince 2015. We specialize in all plumbing services Residential and Commercial. As well as offer a wide variety of drainage services. We take pride in our work just as we do our customers. We are open 24/7 to suit any of your plumbing needs and emergencies. We will leave you with satisfaction and peace of mind knowing that the job is done right. All work includes a 30 day no hassle warranty. We aim to make your plumbing experience the best one yet. Call today, for any of your plumbing needs!

Century Plus Appliance Repair

(6 reviews)

I was looking for someone to make my dryer buzzer louder. I know it's not that serious a problem…read more However, it is for this 78-year-old lady. He is the only one who responded, and he told me that most of the time it can't be made to buzz louder. He said he might be able to do something, but that would cost hundreds of dollars. I really appreciate his responding to me, and now I will be sure to contact him should I have any problems with any of my appliances. It is refreshing to find someone locally who genuinely cares about helping others. I believe he is the same one who came out a year or so ago, because his granddaughter accompanied him. I didn't get any contact information from him at the time. Now I know how to contact him. And I will, for sure, if and when I may need his services.

Scott responded quickly to our service request. He asked ahead for the make and model of the…read moredishwasher and came equipped to make the repair. Reasonable rate! He was very friendly and professional. We will contact Century Plus Appliance Repair for future needs.

Rhoton's Low Rate Septic Tank Service

(3 reviews)

Very highly recommend!!very professional- very prompt and took care of my issue quickly - rates…read morereasonable- would not want to use anyone else

I will proudly put my name on this company. I have a small business in my home and started having…read moreproblems with my septic lines going to the tank. I am inn the county so we get to have all those wonderful homeowner joys of field beds, lines, etc. I called on Tuesday morning (after my son and I snaked the lines all weekend), explained my severed problem (still had a house full of family from the holidays). I was told it would be tomorrow. I thought now what. They called back in about an hour said they would be here today. These guys stayed and helped snake the lines, pumped the tank and worked with us to get it resolved. If you EVER need someone, call these people. They are professional, precious, caring and thorough. They educated me on the "do's and don't's" of the health of my field lines, drain pipes, and septic tank. Just awesome people. Sharon G. Blountville, Tn

Tom Messer Septic Tank Service

Where do I even start. Tom's response time, willingness to help and providing me with exceptional…read moreservice was considerably appreciated. It was already late in the day when I found out our septic tank was overflowing. He genuinely listened to my concerns and made the drive out to the property to help resolve the issue in a timely manner. Tom kept me updated with his findings and was able to pump the septic tank and even spent the extra time to help explain the layout/setup. My husband and I are not familiar septic systems and we are also operating remotely. So having someone like Tom, who is skillful, honest and methodical really eases our anxiety. Tom, I can't thank you enough for the careful work and time you spent with us on the phone. We appreciate all your feedback, tips on maintenance and your willingness to get the job done right. THANK YOU!

From the owner: We provide septic and waste water pumping for your residential and commercial needs…read more We provide quality work and reasonable prices. We accept credit cards,checks, and cash.

Hale Heating and Cooling - hvac - Updated August 2026

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Newman Air

3.2

(15 reviews)

Newman Air installed a new hvac unit and I considered the work and the service to be exceptional. I…read morewent on vacation for 1 week and when I returned ... water was trickling down the walls, a large water stain was on the ceiling and the baseboards were swollen and warped. Newman sent the same men out (the men who did the installation) and they discovered the problem. incorrect sized tubes were used, resulting in the leak. Two of the men apologized saying "we are better than this". When I called the Newman office, I spoke with the receptionist and asked what to do and was told to call my insurance. She said that Newman was not at fault and the men (who explained the error to me and apologized and admitted fault) had told her differently. I decided to let my insurance handle it, but Newman did not contribute any financial help and did not admit any error. To me that is UNETHICAL, UNPROFESSIONAL and UNFAIR to the customer who placed faith and MONEY in them. NEVER AGAIN.

Newman Air installed my York heat and air conditioning system 4 years ago. I have been soooo…read morecomfortable year 'round! They do a complete servicing once a year and I couldn't be happier. Newman Air, 3583 W Market St Johnson City, TN 37604

Burnette Heating & Cooling

(5 reviews)

Went above and beyond fixing my air conditioner!!! Very detailed and explained everything. Very…read morehelpful and knowledgeable. Best experience ever!

My heat pump was frozen up. He came out the next day at six with her a few minutes. And Ashley went…read moreover and checked everything. He really knew what he was doing. The charge was quite fair. I would highly recommend him for your HVAC maintenance or installation

Air Rite

Best hvac company we've ever dealt with. David Proffitt (owner) is very knowledgeable and has never…read morelet us down. Very punctual, professional and reasonable. We are very satisfied with all work that has ever been performed. Highly recommend

Magister Mechanical Services

We were literally on the way out the door for a 10 day vacation, and as we went through the…read morebasement door, we saw water leaking onto the carpet from our inside heat pump unit. We called a local home repair locator company and they recommended Magister. We called, he was there within 1 1/2 hours, fixed the problem, stayed long enough to try to make sure that it was not going to happen again, and charged a reasonable price, especially for a weekend. We are going to have him start doing all of our HVAC maintenance and service.

I hired the owner to give me a quote on a new heat pump and instead of replacing it he fixed it…read morewhen no one else could! He did a great job! I highly recommend him!

Magnolia Services

(8 reviews)

Jake knows his stuff…read more Let's just stop a minute and clarify what I mean there. There are guys who grow up loving computers, wood working, working on cars, etc. You can tell they know their stuff just in the way they speak and their understanding of the different components and products. These are people who have life-long passions with their trade. I don't know if Jake grew up super-interested in HVAC but he certainly knows all about it. He was very thorough. The best recommendation: He's my HVAC guy going forward.

Best HVAC service ever, every detail was explained clearly. I definitely recommend magnolia…read moreservices.

B&R HVAC Service & Repair

Bill and his assistant made it to my house for an emergency issue and quickly resolved it, and tor…read morea great price! He will be the only company I do business with!

Worry Free Heating and Cooling

3.0

Bryan and Worry Free Heating and Air is wonderful. Best price, terrific service and professional…read more They were there on time. They cleaned up after working. Bryan was informative and helped provide me with information about all aspects of the newly installed system. They installed an entire HVAC system in my 1950's house. i highly recommend them for installation and service. Great value.

I called them to come out and fix my heat pump saying they had been in business for years which is…read morefalse they did not fix my heat pump they do not know what they are doing They do not know how to return calls my heat pump has since been fixed and I will NEVER call Worry free Heating and Cooling again!!!!! I think becase im a female they tried to take advantage of me.

Point Blank Heating & Air

Randy is the owner/operator. His business was my 4th estimate to purchase and install a new heat…read morepump. Heard about him, thankfully, from my neighbor. Randy was informative and explained everything. Very trustworthy. I saved thousands of dollars and I love my new system. I really recommend giving him a call before you make a decision.

Kilby Heating & Cooling Sales and Service

I first dealt with Mr. Charles Kilby in 1995 when I had an electric heat pump installed in the home…read moreI had just bought. His crew had the heat pump installed in a day while I went to Pigeon Forge to escape the work. The subcontractors who did the sheet metal and plastic ductwork all over the house weren't nearly as neat and careful. But they also did a good, fast job. Twenty years later the heat pump sounded funny during winter of 2014 -'15 and worked for the first few cooling days of May 2015 but then went out so I didn't blink. I called Kilby Heat & Air immediately and Mr. Charles Kilby came out the same day. In a few minutes he confirmed what I figured...dead compressor. He suggested a brand new electric Rheem heat pump. Lots more efficient, so quiet the birds singing in my backyard literally drown out the noise of the heat pump. Good people to work with. I recommend Kilby Heat and Air to anyone. They maintained my old Ruud heat pump from 1995 to 2015 without charge. Never a problem in 20 years. Good product, correctly installed. Great pricing for new 2015 installation of Rheem 14 electric heat pump outdoor unit and Rheem indoor air handler. Products and services for major HVAC work can really run into lots of money and contractors are hard to tell apart. It is good to know who is trustworthy. Kilby Heat and Air has taken care of the inside environment of my home since 1995. Looks like another 20 years has begun, maybe I'll see Mr. Kilby again in 2035. I'll be 77. Maybe Charles will be retired...doubt it. Charles Kilby and his sons did the work 20 years ago. This year I met his grandson. Good young man...friendly, smart, well-spoken, easy to talk with.

Great family business. Great work , honest, reliable and pleased to have you in our area.read more

Knots Heating & Air