I came in with my dog that had a cough, they wanted to do $800 worth of things, some had nothing to…read moredo with diagnosis some did. It felt like it was way too much, and I also felt like they were running the bill up. They also wanted to remove a tooth in my 16-year-old dog which I thought would be contrary to his health because anesthesia at that age is not a wise thing.. however they thought it was OK. Of course that was not part of the $800.... that was extra as would be any treatment that they gave after they determined The reason for the cough . So I'm sure it would have been close to $1,500 at the very least to treat and diagnose the cough on the dog. Of course the removal of the teeth would be even more..

This clinic will do anything for $$ and has an incompetent, dishonest and unprofessional staff -…read moreboth medical and administrative. They worked with the rescue we fostered and adopted our dog from and instead of refusing him for neutering because he was too young, they changed his age and stated that he was older than he really was. We have since confirmed this with two (respected) second opinions. We begged the rescue not to neuter a barely 3 month old large breed puppy, but they wouldn't allow us to adopt him until they did. We called Jonesborough Animal Hospital who told us they wouldn't go through with the surgery if the age given by the rescue was inaccurate once they saw the dog. After hearing this "policy", we trusted that they would do the right thing once they saw him. They didn't, and we have since learned that this was an outright lie. Since receiving final paperwork we can read the notes which clearly state that they were doing it at the insistence of the person at the rescue org (not a vet) regardless of his age or our concerns. This puppy had never even had an exam or shots prior to this and they did no blood work or IV fluids before, during or after this experience. He was 11 weeks old. This was a profoundly low level of veterinary care. I have never seen anything comparable in 25 years of responsible pet ownership. Our sweet boy may suffer in the years to come thanks to a premature castration, something most professionals strongly recommend against for large breeds. If you care about the future of your animals - PLEASE take them anywhere but here.

They gave me exceptional treatment and my cats appreciated it. Said the crazy cat man who only had…read moreone and ended up with eight. I wonder if the nay sayer's go there not knowing what to do or say to the staff I have been there multiple times staff has always been courteous and very helpful. I have never been ignored or misdiagnosed. Vets and staff very helpful. Maybe there was a new person in there but I have never had a bad visit there. Sorry yours was so bad mine was not are you sure its not you instead of them. I wonder.

would NEVER go there again. made an appt 4 weeks in advance. got there 10 minutes early and THEN…read moreproceeded to sit for almost and hour and then left!!! no one acknowledged us, no one updated us, and the one woman at the counter carrying her dog in her pack who absolutely rude and dismissive. worst service and doesn't matter how much they can save you a persons time is valuable. good they are going co suction. so now they will have more space to ale people wait and NOT receive service.

Dr. Roark and staff are the most caring staff ever! She does an amazing job of providing great care…read moreat much better prices than any other vet in the area.

This is a post I never thought I would make but here goes. We followed Dr. Roark from her previous…read moreemployer when she opened her current practice. We have been with her since day one and she treated four of our pets. Until today. She refused to treat our 12 year old chihuahua who was bleeding from the rear. The receptionist said we should go to Cherry Point, which we promptly did because our chihuahua needed attention. Cherry Point was welcoming and helpful. They found the problem and we have a plan to get our baby healthy again. Ironically, they discovered some dental issues that Dr. Roark overlooked. This is inexcusable because our chihuahua sees her annually plus she did her nails every month. Needless to say our chihuahua and two cats have a new doctor. Something has happened to Dr. Roark over the years because years ago I took a stray in without an appointment and Dr. Roark treated it without issue. Today she refused to treat a 12 year established patient in distress.

All these pictures are of my babies that have all went to Cherry Point over the last 20 years. We…read morehave been very pleased and very impressed with their care. They always call to check on whichever pit. We need to take the next day sometimes even a week after they are phenomenal we love them very much and consider them family

This is the worst Vet care I have ever been given. $1500 ACL surgery and would not even provide a…read morecone to keep my dog from licking her wound after surgery. The office manager is rude and I had to beg to talk to a Vet when I picked up my dog from surgery. As you can see from the photos below... they were letting her destroy the wound site. It was red hot and infected! As she sat there and I watched her lick it, I asked the tech for a cone...all the animals I have ever had in surgeries were given one ...they said they had them but could not provide one! They said go to Pet Smart. Seriously? They never told me before and could have let me borrow one until I had time to get to Pet Smart... I even explained that I had to work that day.... I told them I would never be back. After reflecting I realize that this is a bad Vet Clinic- receptionists are overworked and not friendly at all. The office manager treated me terribly and worse than that they treated My dog like they were ashamed of her because she is not purebred I guess. I will never go back there and I told them so. Then they had the audacity to say they fired me as a client! Good riddance. I talked to some other folks that said this Clinic has declined in the last year or two and they are also leaving.

10 out of 5! Most caring vet in the world! Dr Dotson is by…read morefar the most amazing and dedicated veterinarian!

My disabled best friend feline Junebug had megacolon, and every few years he had to have a…read moreprocedure to remove his stool manually and I took him to Dr dotson and he did the procedure and after that my baby couldn't poop at all. He went a month without pooping and eventually had to have him put to sleep. Whatever he did it wasn't the same thing my vet up north did because Junebug always did very good with the procedure. Won't be taking my other boy Bristol there ever. Margaret B Mitchell is the place to go they work with you on payments if you're low on cash. They have a very friendly caring staff and the prices for everything they do are very low as much as 95 percent off. I highly recommend them. Dr Dotson was very nice and worked with me on payments for the procedure but it didn't work out in the end like it did with my other vet for some reason. It just could've been Junebugs time he had mega colon hip dysplasia he was missing two vertebrates at the base of his tail so he had to hop like a rabbit when he walked or ran. We had a bond like no other because he was born at 2:31 a.m. on my birthday and we both had the same back disease so tell me if that's not a solid soulmate Bond right there. he was my best friend in the entire world I loved him more than any other human being I've ever loved on this Earth...

We have been to this vet several times and they were all excellent. Our dog was extremely sick so…read morehe went to Robinson's on the weekend for treatment on a Sunday, again they treated all of us great. The follow up appointments were in Blountville and they picked up right were his treatments needed. They called and did several follow up calls to make sure our pooch was doing great.

I would never take my cat to see this doctor again. First of all, the office was completely empty…read morethe whole time I was there - that should have been my first sign. Secondly, the veterinarian was rude and kept trying to argue with me over what cat food I should feed my cat, saying that I could ONLY feed my cat Purina, even though it has made several peoples' cats ill - http://issendai.livejournal.com/601049.html. Then, when he told me he was only trying to educate me on the dangers of marketing and I told him I did marketing for a living and was well aware of the gimmicks, he told me he hated marketing. That it was awful and that no one should ever do marketing. I found him to be an extremely angry man.

I'm sharing my experience to describe the sequence of events, not to assign blame…read more My cat was originally seen at Foundations Veterinary Hospital for constipation. He has a known history of IBD, and the medication prescribed may have triggered an IBD flare. I returned during urgent care hours and later came back again so my cat could be sedated for bloodwork and X-rays. At that visit, I was told that Dr. Al was out sick, and I therefore saw Dr. Mackenzie. Bloodwork and X-rays were performed. Only one X-ray was taken, but I was charged for a two-view study. Within a few hours after sedation, my cat developed a urinary obstruction and required emergency hospitalization at outside facilities, resulting in over $5,000 in emergency care costs. Dr. Mackenzie was the treating veterinarian during these visits. After the bloodwork and X-rays came back normal, there was no clear plan discussed for next steps, and my cat was going to be discharged without one. I asked about trying a different prescription diet and another medication I had read about, which she did prescribe. I was uncomfortable being referred to as a "helicopter parent," and later seeing a note in the medical records that felt dismissive. Due to these concerns, I sent a text message requesting to speak with one of the hospital's owners. I did not receive any response to that request. I later contacted the hospital to request that a medication be sent to a compounding pharmacy. The request was made on Wednesday, 2/4, and I was told someone would follow up. I did not receive a call until 2/10, nearly a week later. By that time, I had decided to transition my cat's care to another veterinarian. I hope this feedback is helpful for improving communication, continuity of care, and follow-up for future clients.

We took my senior basset hound on a Sunday afternoon, normally emergency hours. Our normal…read moreemergency vet had estimated a 5 to 8 hour wait that afternoon, but we were seen, evaluated, given medication, and were on our way in less than 3 hours on a busy Sunday afternoon. I was very pleased, and will be returning. I have already recommended them to others.

This was our second time boarding our babies at Dynasty Kennels - all three of them! They were very…read moreWELL taken care of and so happy!!! This family knows their business when it comes to dogs, and the price is incredibly reasonable.

I would recommend Dynasty Kennels to everyone. The owners have a huge heart and love animals more…read morethan anyone I have ever met. The dogs get to go out to a big backyard and get the best love and care I have ever seen at any kennel. The dogs get excited if you say "want to go to Dynasty?" signed, Karen Mathews