We had them replace our roof and fascia. We are very pleased with how everything turned out and how…read moreeasy to work with they are. Travis and Caleb truly showed integrity and professionalism. They explained the process very clearly, were on site much of the time over seeing and inspecting the work, and stayed in communication with us throughout. We were happy to support this local, Christian company.

From the owner: Caleb Friddell was one of the top roofing consultants in Kentucky for several years before moving…read moreon to create his own company: Redemption Roofing & Construction. Caleb is a family man, husband to Katie and father of Josiah and Judah. Redemption Roofing & Construction is located in Johnson City, Tennessee, where they are fully focused on delivering the best construction services possible in the Tri-Cities area.

This company did our replacement siding and did a spectacular job! They worked nonstop until the…read morejob was done. We actually had strangers stop and admire! Highly recommend

I had the pleasure of meeting Tony Brown for a roof inspection today. Tony was personable,…read moreprofessional, kind, prompt and answered my questions clearly and thoroughly! I highly recommend him for your service needs.

One year ago Jonah installed my metal roof. Now it leaks everywhere and Jonah and his company are…read morenowhere to be found. Out of business or moved on to do junk work for someone else under different name. I do not recommend Jonah or any company that he currently works with or for. If I could give less than 1 star I would.

Jonah agreed to do work on my home for me after this initial job. We agreed to a trade in services…read moreas I am a marketing professional. I spent countless hours completing a website, social media, ads, analytics, and pushing his services on multiple platforms. This was close to 6 months of work trying to help him gain traction and promote his business. It was working, I have messages from check ins where he was pleased with everything. Then the messages stopped. He Is KNOWN now for not communicating after he initially receives payment for work he is supposed to do. I have seen so many complaints about him promising jobs and never following through. He lies about the issues he is facing so customers will understand how hard he has it with his crew. He doesn't know how to manage any aspect of his business and instead of accepting help or hiring someone to help him schedule, he just stops communicating. He WILL LEAVE you unfinished if you pay in advance. For the paid work I had him do, there were promises that there would be yearly check ups, and warranty - it will never happen, not even when I reached out with a problem. He swore he would come by that day and never showed. Jonah is unreliable, unprofessional, and comes across as a complete scam artist because of his lack of follow through and the way he stops communicating when he knows he has messed up. He WILL NOT finish the work, friends.

My husband and I contacted Shannon 2 years ago for a metal roof. We realized it wouldn't work with…read moreour siding. We told Shannon we'd call him when we were ready to install shingles. He gave us a quote for the metal roof materials and labor. Two years later, he didn't increase the original quote which came as a pleasant surprise! He and his crew did a fantastic job. He originally said it would take 3 days to complete the job. But he got a crew that finished in one full day and 2 hours the next day! It was amazing! They worked for 11 hours the first day. My husband checked the work they did and said they did a great job. My husband had installed the shingles the first time, so he knows what to look for. I would definitely recommend Jackson's roofing for anybody who needs their roof replaced. 5 stars is not enough. Their customer service is above and beyond. Shannon said if we have any problems, don't hesitate to call him.

From the owner: We have been serving Johnson City, TN. and the sounding areas since 1990. We offer free estimates…read moreand quick scheduling.

Our parents had their roof replaced by Pisgah Roofing in 2024 and were very happy with their…read moreperformance, communication, and reliable service. So when we needed a roof replacement in 2026 at our house, we called their Asheville office for our first quote. Pisgah Roofing was very good with customer care every step of the way. David did an excellent job answering all of our questions when we were deciding between roofing companies. He explained the project flow of the roof replacement and advised us on options for our unique needs. On-site project supervisor Austin communicated with us on the progress and time estimates during the re-roof. The job was completed in two days, as promised. The crew kept the property tidy, with tarps and daily cleanup, plus used a magnetic device to pickup errant nails a few times each day. We have dogs, so they were especially careful to retrieve all the nails. The crew did an excellent job, with good workmanship. Austin took photos each step of the way, to keep on record for us. We're very satisfied with the work, and recommend Pisgah Roofing. They did a quality job, which is why they have the high standard of certification as GAF Master Elite roofing contractors. This status adds more value to the warranty of your roof, another point which helped us decide between competitors. Victoria O., Weaverville, NC

I hired them after Helene for extensive repairs to my roof and elsewhere around my house, largely…read moredue to a tree falling on the house. Took them nearly nine months to do the job, nearly cost me thousands in coverage from my insurer due to poor documentation of my damages professional negligence and poor communication, and they breached a portion of the contract by refusing to do the last portion of the project. I'm now left hanging to seek an alternative contractor on my own. The work they did complete, eventually, was fine. The project management, communication and customer commitment was abysmal. Never again.

Keith gave me a quote for our roof back around August or September of this year, and I was hoping…read moreto wait until the spring to have him out to do the work, but this year's Halloween storm and the leaking bathroom ceiling it caused changed our plans. I called Keith the morning after, and he not only honored the now months old quote, he got everything ordered and the new roof on the house before Thanksgiving. His crew was very thorough in preparing for the new shingles, and 14 full 4x8 sheets of new decking later the new roof was on and water tight. They did an absolutely fantastic job. It made a huge visual improvement to the house and it's a huge relief knowing that our house won't be rotting away from the inside any time soon. In addition to the great work, Keith was very gracious in dealing with my nonstop questions. I'm an engineer and a heaping dose of both curiosity and perfectionism come with that occupation. Keith took the time to answer my questions and took them in stride, and was overall very communicative and open about the whole process. I appreciate that in a contractor and will remember it when I have other big projects in the future. If you need a new roof, and want it done right, Keith is the guy to call.

From the owner: We specialize in roofing replacement services. We are an Owens Corning Preferred Contractor. We are…read morea Tennessee Licensed Contractor and a member of the Better Business Bureau. Our customers are extremely satisfied with the work we do for them and you will be too.

Hands Down the best contractor I believe I have ever worked with and I'm leaving this same review…read moreeverywhere I can. I'd recommend anyone to hire them in a second- because I did. The job was an absolute success. 10 stars if I could. They made it easy for me. They replaced my entire roof, installed new sheathing, some facia, some guttering, etc. and it was as painless as it could have possibly been. The best. Snowden's came highly recommended and they outperformed all expectations. My tree guy even remarked "you've got the right roofers on the job-they're the best there are". Linn and Karen are perfect professionals and as a husband/wife team you don't get a lot of third-person mis-communication, misunderstandings, confusion, or "I wasn't told that". All work is described and dicussed in a plain, conscientious manner so you never in the dark and you can have confidence that professionals are performing the work on your home. They do what they say they will do. They come, they work, and they're gone. It just doesn't get better than that. My best to all the employees of the company. Your efforts are much appreciated.

Great company! Would definitely recommend to anyone looking for a new roof, repair, etc. Penny &…read moreMike are both wonderful people who stick to their word & commitments! A+++++