I just had my large oriental rug cleaned by Fiber Clean Associates. It looks beautiful, stunning…read moreactually. It's an extremely old rug with a new shine to it now. And no one tried to persuade me to have other rugs cleaned. No push, no advertising. The gentleman who was here (Ken) worked hard to clean the rug. He even suggested he turn the rug around to prevent wearing on one side. And did that for me. And he seemed to sincerely care about my satisfaction with the job. I can enthusiastically recommend Fiber Clean for everyone. Esther Willison

From the owner: Our cleaning company, in Schenectady, New York, offers detailed residential and commercial cleaning…read moreservices. We utilize state-of-the-art equipment to clean your carpet, upholstery, drapery, and leather furniture. We also specialize in removing pet odors and stains. Pet stains and odors are tough to eliminate. To completely remove them, we use specialized equipment and cleansers. We apply treatments to pet stains prior to thoroughly cleaning the carpet. Fiber Clean Associates Inc. has been providing superior cleaning services to the Capital District since 1972. We offer exceptional customer service, and take pride in helping our customers. Our company owner is available for any questions or concerns you may have, and we support our excellent reputation for providing the proper solutions to your carpet and drape cleaning needs.

I made an on line appt for a couch cleaning a week ago. Was told that their truck had broken down…read moreand they had tried to still handle all customer requests. I planned for this appoitnent and moved a very busy schedule around to make this happen. A second truck had gone down ! This was my first time using Hoffman. I am very disappointed was looking for ward to the service. in addition i was quoted a fee for $100 for a sofa but was totld their min was &135 ? sounds like a lot of disorganization and drama. No thanks sorry

My wife commented that our fabric loveseat needed a good cleaning, so I started looking for…read morecleaners online. I found this place with good reviews so I researched their website. Needing a minimum $100 amount of work for a job (their cleaning prices are per item and posted online), I added our leather couch which originally was a rich chocolate brown but had turned a faded red color. Thinking it needed to be cleaned and moisturized, I added that on for a total of $145. I picked a time online using their website and waited a week for them to show up. They sent me a confirmation email almost immediately, which was nice. But then they never showed up. I called them and talked to someone who said that they were having computer problems and my order was never processed. Forwarding to them their original confirmation email showed I had a job on order, but they rescheduled for another week or so out. I asked for another confirmation email which I never received. They then showed up early on the appointed day (which I didn't mind, but some might) and started on the leather couch. They told me that they tried to work on it but the discoloration was neither due to dirt nor drying out. Meaning, they couldn't do anything. They offered to refund my money paid for that, but that would have put my order under $100. So, I could pay for them to do cleaning work that wouldn't actually do anything, they could leave without touching the loveseat, or they could add on features to their loveseat job to make it $100 (or, I guess, just charge me $100 for that). We added "Teflon spray" to the loveseat and I guess it worked out. The loveseat does look better, and it was beat up to begin with, but I am pretty disappointed with the experience. I appreciate that they weren't late the second time, and didn't charge me for unnecessary work, but the RSVP mix up and then requiring me to add on stuff instead of just saying "we messed up the first time, so just pay for the loveseat cleaning and we will waive our $100 minimum job amount" is a bit annoying. I think I would call them again, but I am not in a rush to do so.

Responded immediately, came the next day, cleaned carpets efficiently and is reasonably/fairly…read morepriced.

Very quick response and extremely professional. I requested service for an area rug, and he was…read morehere within a couple days. I will use again soon for my sofas. I highly recommend.

I originally gave five stars to Stanley Steemer because they are responsive and they do good work…read morecleaning the rug. However, lately (the last two carpet cleaning experiences) were extremely expensive for the amount of time they spent actually cleaning the rug. They were here for about 20 minutes and it cost me over $160! Also, after the guys left I called the manager. I talked to him about pricing and an incident where one of the workers dropped a piece of equipment on my tile floor, he was rude to me. I think next time I am going to shop around for another rug cleaning service.

Tyler came and did Livingroom, faimly room, bathroom floor, hall, stairs and sectional. He worked…read morehard, and was very polite . He gave me information about what he was doing and how often to do it. He recommended a pet rug brush for pet hair. I was so impressed with his knowledge and hard work . I will be using Stanley Steamer again and this time for vent cleaning. He is a ACe first time I felt I got what I paid for and some.

I made an appointment which they cancelled day before, then rescheduled and they called 15 minutes…read morebefore end of the appointment window and acted like they had no idea they were supposed to be at my home while they were not even in the same state. Not professionally run at all.

They did a very good job cleaning our carpets. Their price was competitive. There were a few…read morestains, and they did a good job removing them.

Fantastic experience and great prices! Called Jay on Wednesday to rent some tables and chairs for…read morean event on Saturday. He delivered everything on Thursday evening and picked it up on Sunday. Super easy to work with. I highly recommend Jay for your party needs.

The service and price were terrific! Rented a 20x20 tent at literally the last minute for my…read moredaughter's wedding reception in my back yard and was very impressed by how quickly and professionally Jay set up the tent. Not only that, but he did it by himself!!! This man knows what he's doing! If I had known about Jay's Tents earlier, I would have rented everything from him... tables and chairs too! His prices are very competitive!

Super selection of new vacuums and expert repairs on virtually every type of vacuum. Friendly snd…read moreknowledgeable service too.

The owner is very personable and honest. They fixed and cleaned my vacuum in record time and at a…read morevery reasonable price. I will definitely be back if I have any more problems.