You will be hard pressed to find a better health insurance agent than Mary; she has been an angel…read morefor our family and has fought on our behalf. I found her through Covered California's Certified Insurance Agent directory, and wish i got her help earlier in the process. Getting health insurance for my mom through Covered California has been a nightmare fiasco due to severe computer problems between Covered California and the Yolo County health care auditing system. They keep dropping my mom due to dumb glitch that keeps getting fixed and then UNfixed by the stupid auditing system. Mary figured this out and has spent COUNTLESS hours on the phone with Covered California and Kaiser on our behalf. She is the very definition of above-and-beyond. Is there any way i can nominate her for a Nobel Prize or something? Thank you Mary; you are one in a billion!!

We live in Yuba City (approx. 1 hr away from Davis) and even though there are agents closer at…read morehand, we prefer to stay with Mr Herrera and his team, for excellent rapid and comprehensive service. His team have answers right away to our questions.

Jennifer Rosado provided other insurance agents who offer coverage for home insurance rentals. She…read moredid this without being asked....so kind and thoughtful.

I've been their client for several decades. they have always been great to me. helped me when I…read moreneeded help my only other comment is that one of the "sons", Tristan, is actually daughter or daughter-in-law. she has been very helpful to me in recent years. I have an appt with her today.

Shannon was amazing and efficient. I have had difficulty getting home insurance and dealing with…read morelarge carriers but Shannon was able to get me insured the same day. Very fast and seamless. He also tried to broker the best price as possible. I highly recommend this business.

Doug is very knowledgeable, trustworthy and friendly. I do not personally have policies through…read moreState Farm however my mom did. She recently passed away and Doug has been so helpful with the process of cancelling policies and submitting claim forms. I strongly recommend Doug as a State Farm Agent. Thank you Doug! Cherie F.

I have been with State Farm for many decades thanks to Doug Prichard. He is friendly, approachable,…read moreand trustworthy. He investigated options for me in shaping my auto insurance coverage. He was similarly thoughtful when I needed to adjust the coverage on my house. And when it came to an umbrella policy he taught me how to assess the risks that goes into selecting coverage. I believe he is a person of integrity. He's the best that State Farm has to offer.

Janet is always very helpful and prompt . Great customer service. It's so nice to have an insurance…read morecompany who treats you like a family member.

Dave is always very reliable and Janet in the office is so helpful! The team always answers…read morequestions and responds to issues promptly.

extremely poor customer service resulting in the untimely cancelation of the insurance policy…read more Long waits beyond acceptable underwriting times and excuses with no results. Business needs a shake-up.

I began the process of looking for an insurance carrier for my new small business with Purves. As a…read morenew business owner I did not know how long finding a policy would take. After nearly 2.5 months of radio silence from them, waiting on a policy after an initial consultation after speaking with their head of small businesses, I contacted them to see where we were in the process. It took a week after this to respond and they still had not secured a policy. During this time I found another insurance agent, John Bradford in Sacramento, who found our business a policy in one week. One week! Our business did not seem to be a priority for Purves which is a shame as I also use them for car insurance and those agents have been great.

David Mann is very knowledgable. He carefully stepped us through every item in the policy. He…read morefollowed up on everything..

**I am not currently a client of David Mann's. This review is based solely on a single interaction…read morewith him** I found myself stranded at a gas station in Davis while on the way back to the Bay Area. My phone and wallet were locked inside my vehicle. The gas station attendant was less than helpful or understanding and would not allow me to use the business phone. A few nice folks allowed me to call Farmers on their phones but, the 30 minute ETA I was given for the tow had come and gone several times over. I was hot, tired, hungry, and frustrated; both with myself and the call taker who misunderstood my location and who could not grasp that I could NOT access my phone to answer when the driver was looking for me (I later learned from a different state altogether ). A customer allowed me to use his phone and I ended up calling a local agent. I am quite certain Mr. Mann was about to walk out of his office for the day. Not only did he calmly listen to my frantic self but was at my location within 5 minutes with a plan. He contacted Farmers and I was back on the road shortly. If this is how he treats clients that are not even his own, I can only imagine the lengths he will go to for those who are. Thank you, sir!

I love Heather and he team! They always take care of me. They're very professional and helpfulread more

We've been with State Farm for about 6 years, as long as we've had our home. We bundled everything…read morewith car insurance. When we needed them for a catastrophic drain and water issue in our kitchen, State Farm weaseled out of coverage. Heather has been great as an agent over the years; very easy to pay them over the phone, helpful when we needed to make changes for refi, sending reminders, but the people behind her were not there when we needed them. We eventually did get help for repairs and dry out but it took a lot of anxiety, time, out of pocket expense, legal consultation, and arguing with other agents in the chain (to be clear: Heather was not involved in this part of the process). Insurance companies predictably write contracts that make it difficult to make claims. State Farm at least, in my experience, has been good at using those contracts against us. Maybe insurance companies are all like this, but I was surprised and disappointed at how aggressively they interpreted any ambiguity in the contracts AGAINST our situation. The kind of flooding we had (a burst pipe collar behind our sink, in the wall) seemed like the type of thing that we have insurance for in the first place.

Horrible service. Here I sit with a Premier RV Membership with 24 years of paying premiums, stuck,…read morestuck..... The first tow cancels (cherry picking) because they don't have a big rig running tonight.

This is no longer the reliable, trustworthy customer oriented service it once was. AAA is now a…read morehuge marketing & sales organization with fingers in many different pies. I made the mistake of switching my cellular service to Affinity which is a AAA company that does not own any cell towers. They use Verizon's service & resell it to their membership. They require auto payment. Affinity is very inefficient & service is staffed by very poorly trained people who are generally unable to address any problems.

A huge thank you to Joe Peterson for helping us secure insurance for our new home. With how…read moredifficult the California insurance market has become, we were expecting the process to be complicated and expensive. Joe made it neither.

Joe was great, knowledgable, helpful and quick to respond. I'd recommend you speak with Joe.read more