I fully endorse the negative reviews regarding Verre Pediatrics. The standard of service at this…read moreclinic is frankly poor. The receptionist is rude and shows a complete lack of interest in assisting patients. It feels as though their primary objective is to turn people away rather than to resolve their issues. Such an attitude is unacceptable for a medical facility. I categorically do not recommend this clinic.

I like the clinic itself and the doctors. But the way they pick up the phone to make an appointment…read moreis just awful. They will never, literally never pick up the phone the first time and make an appointment. You definitely have to wait. And it's not a couple of minutes. It's 15-20 minutes, of course it used to be shorter. but the further you go the worse and worse their service becomes

Review is not to the practice, but to this particular doctor who shouldn't be treating children!…read moreDr. Mohammed Abdu! I have never encountered such incompetence in my life. I scheduled an appointment with Dr. Abdu to read my son's labs. To my questions he bluntly told me that he needs to step out so he can Google what results mean! Did you hear it? A person with a Medical Doctor degree wants to step out to Google the diagnoses! After something like this how can I trust anything that comes out of his mouth?! His medical license should be revoked! He's treating children with Google! Although I'm not a medical doctor, but I have my Masters degree and I'm pretty sure I can use Google myself! Again, this review is not review of the practice. There is so many very good doctors and nurse practitioners who work there who are truly educated and amazing people. And front desk ladies are always very friendly and helpful. But this Dr.Abdu doesn't belong in this practice and shouldn't be a doctor at all! Shame on you! One more thing, if practice picked up a phone for once, instead of keeping you on hold this whole situation could've been avoided.

Terrible. They never answer the phone. If you need a referral you need to leave a message with…read moreappropriate information but they don't check their messages and they never send it. This has happened multiple times. If you want an appointment they will only book a month or two out from the date you date of calling.. But then when you call back closer to the time frame you need to schedule you are told they are full for the next few months. Make it make sense. You can never get anyone in the office if you have a question. I have been on hold for up to two hours several times. They just send it to hold and never answer. Pick another pediatrician practice. This one is going downhill fast.

The front staff is very kind and professional. Whenever you call for a routine or sick appointment…read moreyou can get in within a few days. I've never waited longer than 5 minutes in the waiting room and usually brought right back. I've seen three of the providers and had good experiences with them all. The MA's are also very kind and professional.

The staff has changed in the past five years and Dr. Kirschner is wonderful. She is smart,…read moreunderstanding and thoughtful. We went to another practice for years and switched a few years back and are thrilled with the care for my daughter. Dr. kirschner is very professional and her staff completed a health form very quickly. She also has diagnosed a couple of things that were missed by previous doctors. So happy to have found this practice.

I don't think they even deserve a star. There service is horrible. I had an appointment @ 3:30 p.m…read moreI arrive ten minutes early and UI waited there for three hours. The nurse practioner didn't even listen to what I had to say. I do not reccomend these doctors ecspecially the Bustleton office

This office always has a wait, I've had it and am now deciding to switch to another practice…read morebecause my appointment didn't seem to matter. I arrived for my 4pm appointment at 3:52pm and wasn't told there was a wait by any of the staff members at 4:30 I walked up to the counter to check on the wait and was told that the 4pm was a hard appointment to get I myself wasn't worried about the appointment time. I was worried about if this happens to just me or to every client. There was another time I had a Monday morning appointment for my other child and was told that the wait was because it was a Monday. At that appointment not only did I wait 22min in the waiting room but an additional 30min in the actual room for the doctor. I'm tired of rude staff members treating my time as if it didn't matter! When I call and leave messages they aren't returned.... The only reason why I gave one star is because it's easy for them to schedule an appointment but they don't know how to keep them!

The doctor was ok I guess I just think they rushed out when I was still trying to explain stuff but…read morethat's my opinion

As soon as I arrived, they attended to me super quickly, the staff was very friendly and the…read morewaiting room was very fast. The doctor and the medical student were excellent, I loved the treatment.

After dealing with a rude and frustrated receptionist for 20 minutes or so , while watching her…read morepound down her keyboard . My childs appointment was made. A few moments after leaving , I get a call from the receptionist who told me that " my child's insurance has my child listed as male . And it need to be fixed prior to my child's next visit . Or else my child won't be seen". I began to ask the receptionist on the phone if my child's gender was an issue . As the receptionist was very unprofessional and snickering amongst her co workers . I told the receptionist that we have been attending that office for almost 8yrs now , and my child's gender /gender identity have never been called into question . I am completely disgusted of low level of unprofessionalism . I am completely uncomfortable with bringing my child anywhere near this office ever again as I will not risk my child's civil rights to be violated again.

Horrible front desk individuals!!! They are definitely garbage. Gives you an attitude when you ask…read morethem question. They Never answer their phones. It took me 20 mins to make apts. And long wait time. The docs are great.

If you want a pediatrician and office staff who actually have your child's best interests at heart,…read moreDO NOT go to this office. My experience here has been nothing short of infuriating. Instead of providing proper care, they repeatedly tried to push us to urgent care without even giving our concerns the attention they deserve. Their diagnoses were wrong more times than I can count, and despite giving them numerous chances to prove me wrong, they consistently failed to deliver competent care. It is absolutely unacceptable to entrust your child's health to a provider that dismisses your concerns and demonstrates a shocking lack of accuracy and professionalism. I will never bring my children back, and I urge every parent to look elsewhere to avoid the frustration and disappointment we endured. Your child deserves far better than this. Pat McAneny

This is the third time today I waited on hold until eventually having to hang up and try again…read more Plus they go on lunch from 11:45-1:15 lol what a joke smh I can't stand this place!

Dr. McLaughlin is kind, thoughtful and a good listener who remembers everything. She is deeply…read moredevoted, highly experienced, ,open, and honest in her care. Sharp, smart, integrious, and well researched. Staff has softened. Bring a book and clear a chunk of time-not always a huge wait time. Your child will be in care of an excellent Doctor who will give the best care and go the extra mile for you.

Hands down the best decision I ever made in regards to my child. Dr. McLaughlin was the pediatric…read moredoctor who saw my son when he was first born 10 years ago. And we have been seeing her since. She is absolutely amazing with kids. She is also not a meds pusher. The nurses on her staff are great as well. It is just an all around great place to take your child

I've been with pediatric care group jenkintown pa for almost 20 years…read more This last year they have treated us terrible. The NEW doctor has REFUSED to give my son his ASTHMA PRESCRIPTION They are trying to kill my son. They have REFUSED to see my son without insurance Even if I PAID CASH My son NOT RECEIVED His ADHD medication or his ASTHMA Medication. My son has now Broken his TEETH, SPRAINED severely Bruised His foot, fell AGAIN and has a concussion. 8 ASTHMA ATTACKS that's almost killed him And today I was Told after Almost 18 years that MY 5 children have been PATIENTS. They said they would kick My children out of PEDIATRIC CARE GROUP JENKINTOWN PA My youngest is 2.5 years old These NEW DOCTORS are trying to KILL my 9 year old son Buy REFUSING His ASTHMA and his ADHD medication Pediatric care group after 18 years is trying to KILL my child NEVER USE PEDIATRIC CARE GROUP JENKINTOWN AND SOUTHAMPTON PENNSYLVANIA I WILL BE FILING A LAW SUIT My son has NO FRONT TEETH and has a CONCUSSION and 8 ASTHMA ATTACKS due to the mistreatment we have received ONLY THIS YEAR THE NEW DOCTORS and MA are trying to KILL KIDS

I am always on hold for over an hour. When my children are sick, they can never be seen for months…read more The only time anyone answers the phone is to tell me to hold. Today I have been on hold for 2 hours and still waiting. Hung up and called back several times. no answer.

Very disappointed with the customer service at Elkins Park Family Medicine. I called to schedule an…read moreappointment and was met with significant disrespect and a lack of professionalism. I've been experiencing increased symptoms associated with diabetes (to which I have both a maternal and paternal history of this diagnosis). I called to request bloodwork to rule out the condition. I spoke with two individuals--I was told they couldn't see me for 1-2 months, because time has to be open for "sick" patients. I wouldn't be requesting the appointment if I wasn't feeling sick. The woman then went on to say that I've only been there four times since 2018 (I'm not sure how that's relevant?). The reason, of course, is due to how difficult it is to get an appointment. As a result, I've generally gone to urgent care when I have a cold, etc., as I know I'll be seen in a reasonable amount of time. My PCP is Dr. Rosen, who I've only seen once (my first visit), every other time I've been with Dr. O'Brien. Both doctors are very kind. I am a Psychologist; regardless of how good I am, clients must be met with respect by the staff that is the first point of contact. They are a representation of your practice. I will now be changing my primary care physician. Highly recommend that office staff receive professional development in effective, compassionate communication.

It has been a struggle to find a good primary physician in the area that can take the lead with my…read moreteam of doctors, until a friend referred me to Dr. Rosen. I'm so glad that I decided to go to Dr Rosen's office the first time that I did. She is excellent at her job and has definitely exceeded my expectations as a primary care physician. Dr Rosen is also organized and professional. Her staff is friendly and efficient. And the space is clean, comfortable and convenient. I can't imagine anyone having negative experience.