Service was outstanding. Kameron, was professional and thorough. Definitely would use them again…read more Which we have. Thank you so much

While cleaning our chimney, they let us know that they could also repair our roof. It was a relief…read moreto find someone local and reasonable to do this. They arrived on time, completed the work quickly, and double checked to be sure that we were satisfied with the job. They truly are A-1.

Luke came out to inspect the chimney/fireplace on our duplex and was incredibly helpful with advice…read moreand next steps. We had it inspected and swept and he was very fast with great pictures and details sent to me. We very much appreciate this because we used a different company (Kodiak Home Pros) at first who setup 3 different appointments, missed every single appointment and called after the apt window to tell us. The 3rd one, I had to call since it was after the apt window and they just said "yes we can't make it maybe next week?" for a FOURTH apt. So very glad I ditched them and went with Evergreen Chimney Sweep. I will be using this company from here on out for anything chimney/fireplace related. Very fast, professional and detailed and I very much appreciate Luke's input and thoughts on our specific situation. Thank you for your work and efforts!!

Very knowledgeable, efficient, tidy, and kind. They came and cleaned the chimney for our wood stove…read moreand answered all of our safety questions. We've used Evergreen twice now. Once when we first moved in last year and again for the upcoming winter season. Evergreen will be our "go to" woodstove doctors from now on! I'm thankful to have found such a reliable honest company. One less thing to worry about!

Terry did a fine job a few years back. But this time around…read more(time for another sweep of the chimney) he simply hasn't responded. No one answers when I call. The voice mail is full. and no response to emails send in Oct and then now. Is there still a business??

We have had our stove pipe cleaned by Terry several times over the last five or six years. He is…read moreprompt, thorough, and leaves the stove and house as clean if not cleaner than when he arrived. He does excellent work. Tom H

We gave Quentin $1200. To do work for us and he never did it. Money for stove pipe we never got. I…read morecan't recommend him for dealing with, We have to take him to small claims court. He left us hanging. We are an older couple I am 78 years old and my wife is 73 with health issues for both of us and he left us blowing in the wind.

They are the best!! we will always rely on them. when you choose them you will never be disappointedread more

We called Scott for an estimate for a new fireplace insert and he was quick to submit a very fair…read moreestimate. Once the paperwork was completed, Scott and his team were on the job. Scott and his team are very professional, honest, efficient and work with integrity and great customer service. The team kept us informed as to the next step during the entire job. Our job was completed very quickly and it's beautiful. We will be recommending Mr. Chimney to all interested parties. Reg B.

I used to recommend this company to everyone based upon the techs who have shown up in the past, as…read morethey were friendly and very courteous. Naturally, I called and asked for someone to come out to look at my chimney flashing. The owner, Scott, came out to look. Needless to say, I will no longer be recommending this company. Scott was RUDE and argumentative today. I mentioned that the flashing didn't look right, when I meant the tar or rubberized coating, or whatever was originally used by the original installers. I used the wrong vernacular, and he sternly corrected me. I wasn't saying anything negative about him or his company, but actually paid him several compliments on his other employees. Scott came down from my roof and then asked me about a permit when it was installed. I informed him that as far as I know it was pulled, as Country Homes Power told me that they did. Scott then decided to lecture me on how I would know. (I found the permit and receipt of permit with my city). It was an authoritative tone. I've spent enough time in the military to understand when I'm being "dressed down." Then I asked Scott about the repair, and he said he'd get back to me but they were busy. So I clarified by asking him if he was busy the rest of the year, or just now. He then said that his company would not be able to do anything for me this year. He NEVER told me WHY my flashing needs to be replaced. His crew had inspected everything just a few months ago this summer and said everything was just fine. I called Mr. Chimney to get his name and was informed that he was the owner. The girl on the phone got defensive and said "I'M SORRY THAT YOU FEEL THAT WAY" in a snotty tone. I was calm and cool as a cucumber on the phone with her, as you get more bees with honey than you do with vinegar. But that was the end of that conversation. It's awful to say, as I really used to like this company, but I asked them to disregard and I won't ever be utilizing them again. And if the young office girl is reading this, try learning some customer service skills please. You NEVER tell a paying customer "I'm sorry you feel that way." I would have respected you more if you would have just said "Piss Off" and hung up. Customer service can and will make or break a company. Mr. Chimney clearly has some issues to sort out, as the owner doesn't know how to properly communicate with people. My advice to the owner, stay away from customers if you are going to behave in your current state, and let your employees deal with the company, as the ones who came out here before were very professional. Perhaps sir, you could take some cues from them...... *******ADDITIONAL NOTE******* CUSTOMER BEWARE: If you leave a negative review or call to complain, the owner Scott may threaten you with filing a false complaint regarding any animals that you may have. My dog is a Certified Service Animal with her own ID card that the TSA recognizes. She's actually a Disabled Veterans Service Dog and makes Lassie look more like Cujo, as she's the sweetest thing. I informed Scott (the owner of Mr. Chimney) that she was a Service Dog and that she was very friendly. She sniffed him with her tail wagging and like he was a long lost buddy. Hey, she's in her own home, not at work, right? I then I shoo'd her off so Scott and I could speak about my stove chimney. After I called the office to voice a complaint, I get this voice mail (see attached) that Scott is wanting to talk to me over the phone "man to man." Well, you can read it for yourself. This guy must have a couple screws loose upstairs, or perhaps he had a previous bad experience with animals? Scott made this personal by threatening to file a fictitious dangerous animal complaint against me. My dog never threatened him in any way. And this didn't come up until AFTER I called the office and stated that I'd be leaving a negative review. As Scott was leaving my Ring Camera shows me extending my hand, us shaking hands, and him leaving peacefully, and in one piece. This guy is unhinged, and he's supposed to be the owner????

This place has cleaned our chimney for several years and I am always thoroughly happy with their…read moreprofessionalism, their sensitivity to my timeline, and their job well done. I Just recently had my gaskets changed on my fireplace doors for the first time through them and without bagging on the last place it was completed(locally in Sandpoint), All About Chimneys cost was half of the other place and it is finally done correctly with the proper gasket material. Due to this, my doors fit correctly so now it is extremely more efficient so it burns way less firewood. Their great service will save me hundreds of dollars over the long haul. I give All About Chimney praise for their ability to help the community and keep it safe from chimney fires by their excellent cleaning and inspection service.

I have a heavy heart and struggled when deciding to post this update. That's what reviews are for…read morethough, right? I'm a huge advocate of giving kudos where they are deserved but on the flip side, I cannot turn a blind eye when deceit and/or unfavorable actions may take advantage of other's lack of knowledge or awareness. I have recently heard a couple of stories from a few sources that confirmed my recent experience with this company that solidified my decision to seek out a second opinion. Without going into unnecessary detail and slandering this company, I'll just say simply, they will not be getting my business any more. Even if the things I have heard are not true or embellished...the response time, communication, and seeming lack of interoffice discrepancy I have experienced is enough a reason. EVERYONE is busy in the trade fields, I get that, but this goes beyond that fact. Again, no need for details. (I'll post an update about the other company I'm hiring once services have been rendered.)

The gentleman was Very knowledgeable, Extremely friendly & Efficient and his work was impeccable…read more We will continue to work with him in the future! If you decide to use him I don't think you will be disappointed.

They were thorough, friendly, priced well, and worked with educational approach. We will use them…read moreagain for sure!

Casey arrived promptly and did an exceptional job! We needed our dryer vent cleaned and when done…read morethe mess that made (as well as our fluff on the floor) was totally cleaned up. He even noticed that our hot water hose was dripping a little bit and cautioned us to monitor it. While he was here, I noticed how disgusting our ceiling vents were getting. Casey called his boss and was able to make time to clean those on the same visit. A Nu-Look was easy to book, responded quickly, arrived on time, did a great job, cleaned everything afterwards, and was very reasonably priced. I will certainly be using them for our other cleaning needs!

I was looking forward to having them clean my ducts and my dryer vent and had a very pleasant phone…read moreconversation to get my quote and set up the service. Unfortunately, nothing about the service visit was as expected, including the quoted pricing. Here is an excerpt from the email I sent to them, which went unanswered: - Originally I was quoted a discount price on the dryer vent cleaning that I was told was a greater discount than the military discount. At the completion of the service, the dryer vent discount was not offered and so I paid more for the service. - I was also told that the service would take approximately 3 hours to complete, and then was told by the technician that arrived that it take approximately 2.5 hours. He was done in 75 minutes and appeared to be in a hurry. No explanation was given as to why the work was done early. - There was dirt and debris located in every room after the technician left. I spent almost an hour vacuuming floors and furniture to clean up the mess left behind. - The brand new filter was still accumulating large pieces of dust and dirt after the service was completed. I was told the vents were completely cleaned. Disappointed to say the least....