We experienced several outages in our home due to faulty circuit breakers and Ryan helped us out on…read moreshort notice. He picked up the phone and reassured me that he can come out quickly and address the issue. In fact, he was able to diagnose the root cause over the phone and came prepared to resolve the issues. While fixing the issue, Ryan took the time to help me understand my electrical panel and explained the process of how he was going to fix the issue. After the work was completed, he ensured that there were no ongoing issues and that the work was completed to my satisfaction. At no point did Ryan come off as impatient or made me feel like he was rushing. He completed the fix quickly, but was very thorough in his work (something that comes with experience, practice, and being confident in the work). He was extremely kind and patient as he answered all of my questions. The rate Ryan charged was fair (i.e., no price gouging); especially given the short notice. I am definitely going to be calling on Ryan (no hesitation) for any future work that may require an electrician.

I called Ryan and got a rough quote on installing a new outlet in our old house which has sketchy…read moreelectrical and hidden mysteries behind the walls. Ryan came out promptly the next day when I requested and his work was professional and clean. He explained everything he was doing along the way and left everything just as good as it was when he arrived. His rate was very reasonable and the final job cost was very close to his rough estimate. I'd recommend Ryan for electrical work and would use his services again.

Had a dining room chandelier that was shorting out. Joe responded immediately and came out the next…read moreday. Fast response and highly skilled.

I wanted a switch installed that was slightly too complicated for me. Joe got it done quickly and…read moreat a reasonable price. I was able to finish the under cabinet light install myself, although I'm sure he could have done that had I wanted him to. A very good experience!

Turn on the lights!! This place carries a most unusual array of lighting fixtures. It is rather…read moresmall but can provide a taste of that something out of the ordinary light fixture that no one else carries. Lots of catalogs and a huge European influence. If you are looking for a special fixture that people will comment on, this is the place to find it and much more convenient than the Mart.

Great selection of lighting! I have purchased a number of different fixtures, both indoor and…read moreoutdoor with Stuart and Lisa. Their website http://www.towerltg.com/ is modern and easy to use. I live in Houston, Texas and they have both been so helpful in helping me pick out lighting based on me telling them what I am looking for. I get so many compliments on my lighting, and recommend working with Tower Lighting wherever you are in the world. They make lighting up your home easy and fun! I have turned my neighbors and co-workers on to Tower Lighting as well. They have things you won't find anywhere else, they are truly the best! Support a local business!! Below is what I have purchased from Tower Lighting: INDOOR I have the Classic Clear in my foyer. EVERY PERSON NEEDS TO OWN THIS LIGHT!! Pictures do no justice. http://www.towerltg.com/category.php?maincat=2&searchsub=y&subcat=22&showdetail=y&prodid=320 The Accademia Seedy is a main focal point in my kitchen, and lights up the room with its sparkle! http://www.towerltg.com/category.php?maincat=3&searchsub=y&subcat=14&showdetail=y&prodid=1040 Facets Pendant is above my kitchen sink. It adds a lot of beautiful light while looking contemporary at the same time! This and the Accademia Seedy, really compliment each other! http://www.towerltg.com/category.php?maincat=3&searchsub=y&subcat=12&showdetail=y&prodid=994&s=25&np=3 I have the Jade in my powder room. They really add a lot of character to the space! http://www.towerltg.com/category.php?maincat=3&searchsub=y&subcat=13&showdetail=y&prodid=796 The Cosmopolitan is in my master by my make-up mirrors. They give our great light with the top and bottom lights! http://www.towerltg.com/category.php?maincat=5&searchsub=y&subcat=4&showdetail=y&prodid=654 The New Age is in my dining room. It compliments the little bits of iron I have on my dining room table and buffet. It really fills up the space! http://www.towerltg.com/category.php?maincat=6&searchsub=y&subcat=8&showdetail=y&prodid=542&s=0&np=2 OUTDOOR I looked forever for the perfect front porch lights that look unique, and not like all of my neighbors. Also, it had to fit perfect between my front door trim and shutter. Lisa offered to customize these lanterns for us! They are absolutely perfect, I am so happy with them! http://www.towerltg.com/category.php?maincat=4&showdetail=y&prodid=406&s=50&np=4

I truly wish I had nicer things to say. Crest has been a Chicago staple and when I finally was…read moreready to upgrade my lighting again I went back to the place that had been tried and true for me years ago. But it seems that era has ended. I came in a hot mess, I have no design skills. I relied on the sales person to help me and I thought she was amazing. She was kind, patient and seemed to really get me and my condo style - benig "vintage" and wanting to modernize was beyond me. She was super helpful and made me feel like she knew exactly what I needed. That was until I left the showroom. I ordered two ceiling fans from her that day, it wasn't cheap. I also ordered one I'd found on my own online. I hired someone reputable to install them for me and I was all set. But then they left and within days the two I purchased from Crest (different manufacturers) were both on the fritz. Hard to believe for sure, but both manufacturers agreed this was a fluke and they both had inherent issues requiring replacement. And then I had to replace them, which meant I had to pay for the labor again. One of the fixtures is in a room I hadn't needed the fan for in the first year. But then I did, and it didn't work. At that same time I noticed the on/off switch wasn't working properly either. I called the manufacturer and they agreed it was a warranty claim and to call Crest to replace the wall switch. Not something I feel comfortable doing on my own. When I talked to Crest, they said they'd order me a part and well... they did but never called to tell me it had come in. I called on my own three weeks later and they said it was there waiting for me. I verified I could wait for the weekend to get it. Of course they are closed on Sundays so It had to be during the short Saturday hours. I raced to get there in the window only to find a lot of confusion. It wasn't waiting for me at all. The woman who said she'd call me was there and surprised I was asking questions. She said she hadn't heard back from the manufacturer to answer my question about paying for labor, and they all just threw their hands up and said they couldn't help me because the manager wasn't there. Let's just say it's the end of an era and I won't be back for business in the future. Good luck with your purchases after you leave the store.

Pardon the pics as they were closing and turned off the lights... but I just wanted to show how…read moremany beautiful options they have and big this place is. We worked with Davis and he was super helpful and attentive. They have lights, fans, and other indoor and external fixtures and decorations. We will definitely come visit again.

Very prompt reply to my request for service and very professional technicians. Highly experienced…read more I trust their work.

These two electricians are the very best. I would highly recommend them. My outside lights were…read moreall out and they fixed them quickly and efficiently. They are prompt, neat and fairly priced. I would trust them with any of my electrical needs.

We had Dan install Christmas lights. He came up with a few options at various price points. Once we…read moredecided he was very responsive in doing the installation. We love the result and it has been great dealing with Dan

Danny is detail oriented, dependable and fun to work with. 1000% worth it - My Christmas gift to…read moremyself.

Strange company/difficult to communicate with Messy clean…read moreup- always picking up their plastic After years of service told me they could not service us anymore because we did not send them a check in time ( keep in mind they are have an archaic system and you cannot use anything from 2000s like venmo, zelle) I actually forget because who uses payments in form of check only They lied and said not doing our neighborhood anymore but when I questioned them about still using a neighbor who I gave them their business, they came around and said they had to remind to mail a check. Seriously? Not very polite and easy to work with Found a different company and it has been so much better... there are others out there. They even have electronic invoices.. imagine that. I would look around.

I've used Its a Wonderful light for my holiday lights and have always had a wonderful experience…read morewith their service and their displays. My neighbors have always complimented me on the lights every Christmas. When I saw that they now did all season patio lighting, I had to get a quote. I am once again impressed with their professionalism and awesome display that they did for my patio. The lights are beautiful and have made our summer that much more special, especially since we are stuck at home. I cannot tell you how pleased I am with their service and always quick response to my questions. I would recommend them to anyone looking to brighten up their patio or bring a romantic glow to any outside area of your home.

I highly recommend James for any electrical needs. He installed new track lighting and a pendant…read morefixture in my loft which was complicated because I have concrete ceilings. He did a great job problem-solving and made sure everything was perfect. I appreciate his professionalism and know-how. The job was finished quickly and the updated lighting in my place looks great.

My new Go-To Electrician from now on!! During this crazy weather I was having several issues with…read moremy lights in our basement and brought out two other services that were practically useless and charged me an arm & a leg for the issue to remain. Called Big City Plug on a whim and the electrician came out in the middle of the snow storm. He arrived right at his estimated arrival time and took the time to actually listen to the issues I was having before starting to work. He worked efficiently & cleaned up afterwards exactly like the area originally was. AND his price was very reasonable compared to the other two services that came out & failed. Gonna keep Big City Plug in my contact list from now on!