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    Chicago Tempered Glass, Inc

    3.0 (10 reviews)

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    Ask the Community - Chicago Tempered Glass, Inc

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    Ashland Glass & Mirror Design

    Ashland Glass & Mirror Design

    3.9
    (123 reviews)

    Hi Ashland Glass,…read more I'm writing as a recent customer regarding my interaction with Patrick. Unfortunately, the experience was very disappointing. During our communication, he was dismissive and made a comment implying that I didn't understand due to my gender identity, which I found inappropriate and unprofessional. It's unfortunate, as this could have been a great partnership. Based on this experience, I will not be moving forward with your company. I hope this feedback is taken seriously and leads to more respectful communication with future clients.

    This is a real experience I had. I took a window on 6/23/26 to a fix broken glass on a window…read morepanel. I picked it up today 6/26/26. The glass was repaired, but they did not put my ADT security sensor back on the window frame. For people who have ADT system will know, it takes two pieces of sensors to line up on the window in order to activate the alarm. I called and spoke with a person. I told him what happened, but he pretty much blaming me. He said that I told them I have the ADT system on my other panel. Yes I do, but it is only one of the two pieces. I told them there is another sensor on the window panel that they fixed it. I asked him just to look for it. He did not. He blamed me, and said he was talking to me in a nice way. I told him all I asked is for him to look for it, but he did not. I wasn't rude at all, all I asked was that if he can look for it. If you are in the glass and mirror business, you should know that the metal piece on the window panel is the sensor for a security system. Now my security system is not working properly at all. I already paid in advance. It is pretty much he said I said. I lost because I paid for the services but now I have to pay more for ADT to fix the security system simply because of a window panel. I hung up the phone call because it is getting nowhere. I just want to warn you that if you are using their services, make sure you take pictures and write down everything you have. I have no doubt that the owner or person will twist the whole truth, it is what my experiences, and I will not recommend this company.

    Accurate Glass Shop

    Accurate Glass Shop

    4.2
    (56 reviews)

    I had the same issue with Accurate that several others here have had. I've been waiting a week for…read moreMike to come by and look at my broken shower door. He's told me on two separate occasions that he would stop by in the next two days, but he hasn't shown and he hasn't followed up by phone. Accurate's a local business and apparently a fixture in Albany/Irving Park. I'd love to support it, but it's got to communicate better with its customers. If my job is too small or if Accurate's workload is too big, fine. Just tell me, and I will call someone else. Just don't leave me hanging for a week.

    Save your money. So unprofessional. I had a simple 1-window replacement request as to my condo…read more It took this guy (Mike) months to initially respond; and, when they finally came out to my place (which was about 3-4 blocks from their location) to take measurements, I don't hear from them for over one year. Throughout the entire communication I told him that - like any reasonable working person - I have to modify my schedule to anticipate them coming or even look into my request, and each time they either did not respond or gave me a date that they did not meet. I would also routinely walk into their facility and follow up, and they'd assure me they'll get to it, but just blew me off. I can't comment on their work, but only complete lack of organization, professionalism, and general care of their prospective customers. Would not recommend.

    A-Emergency Services & Restoration

    A-Emergency Services & Restoration

    3.7
    (6 reviews)

    Reviewing this company is difficult because, on the one hand, the work they did was fine, however,…read morethey refused to finish the job because new, probably more profitable jobs came along. We had an issue that went through our insurance company. For the mitigation portion of the job A-Emergency was quick to respond and presumably did a fine job. The issue is that they refused to do the repairs, which was supposed to happen several weeks ago. Part of the reason we selected them is because they supposedly handle both mitigation and repairs so we wouldn't have to find a plumber, carpenter, and floor installer ourselves. They kept putting us off though. First, the supervisor was supposed to inspect the mitigation and take measurements, but we were told he had been out sick for a couple of weeks with Covid-19. When we talked to him on the phone he claimed he'd only been out sick for one day. We didn't feel comfortable having him in our home so the company sent out someone else to take measurements. Now, after weeks of waiting for the job to be completed, the company called and said they don't have time because they've been busy due to flooding, looting, and fires happening in the Chicago area. What kind of company handles clients this way? You stop mid-job because other jobs come along? I own a small business and I cannot imagine leaving one job to start another one.

    James Walsh from A Emergency came to our office today less than 1 hour after we called the phone…read morenumber. Our skylights busted from last week's hail storm and we needed to remove the broken glass, board up the holes, and order new windows. They were accomodating, professional, neat, and came recommended by the glass company. We haven't been billed yet, but the insurance adjuster said they would take care of it.

    Chicago Tempered Glass, Inc - glassandmirrors - Updated August 2026

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