Was having an issue with a wood stove chimney in a rental house. Had someone else come out and the tenant didn't have any faith in them so, her boss recommended Downeast. Certainly glad he did. Had to order some stovepipe and then came out and did the job cheaper than the fly by night company and 1/3 of the cost of another reputable local company. Highly recommended read more

The whole experience was great. Ross examined the chimney and fireplace, mortared some cracks, helped me set up my GrateWallofFire. (You want to use GrateWallofFire!). I learned so much about the fireplace: how to use it, what to watch for, when to service it. And absolutely zero upsell! Very reasonable price. Super helpful. Can't say enough good things. read more

To insert a new liner in my chimney and replace the old disintegrating cap, every other chimney company tried to upsell me with nonsense: - Sealing for $3,000 - re-pointing I did not need. - $5,000 for some super-secret chimney liner... These guys did a great, fast job, and when all was said and done charged me $800 LESS than quoted because the job turned out to be easier then they thought. These guys are awesome!!! read more

Was nervous about vetting a chimney sweep but couldn't be more happy with the job Downeast did. Great communicators, did a quick and clean service, and gave good recommendations without any aggressive upselling. Happy to have found our chimney cleaners for the next several years. read more

I called Downeast Chimney because I had water coming down my chimney. I thought my chimney was in bad shape but after being inspected by Downeast was told the chimney was in actually pretty good shape and they suggested adding a cap in addition to fixing some other minor things (slight crack, and a few loose bricks) They showed up right on time the day of the iinitial inspection and showed up a few weeks later to do the actual work as promised. They were very curteous, no pressure, and deliver as promise. I would not hesitate using their services again or recommending them read more

Downeast Chimney Sweep - Chimney Sweeps Near Me - Norwood, Massachusetts

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The best team, intelligent , smart , hard woking! I will recommend to my friends and naibour . Job , to fix condense water leak from heating system , was done today on time and with knowledge and enthusiasm . Ross responded fast to my call and came to analyze situation . Then team ordered material to fix the problem and today started to work on roof and inside of the house. It was very coordinated team work . They know there job well and it is pleasure to work with them. Thank you, guys ! Good luck for you and good health in this difficult Covid time. Tamara Sh, Brookline , MA read more

Downeast Chimney Sweep - Chimney Sweeps Near Me - Norwood, Massachusetts

I hired Downeast to inspect my chimney and install a cap. Louis and Ross were professional, friendly, and knowledgeable, and communicated well throughout the process. The prices are competitive, and I appreciated that no one tried to upsell me. (I expected the chimney would need to be swept, but Ross assured me this was not the case.) I'd recommend this company to anyone. They do book a few weeks in advance for inspections, as do most chimney sweeps, so it's best to call about a month before you need the inspection. read more

Family business, very honest and they know what they are doing. My phone call was returned right away and they showed up right on schedule.

Jacob and Ross were honest, knowledgeable and professional! They were able to come by to inspect my Chimney same day since they were in the neighborhood (which is awesome) and let me know that the work was not urgent and suggested it can wait. I will definitely be calling them in the Spring for some work. Thank you again! read more

Downeast came to do an inspection of the chimney in our newly purchased home. They were on time and a pleasure to work with! Very knowledgeable and took the time to answer our million questions. Can't say enough good things about them! read more

After using the bigger franchised service in the past, we discovered DownEast Chimney Sweep. Glad we did! Great local, family-owned company- very responsive & professional. Cleaned out our chimney in our 1910 home. Lou & Ross were great. Left everything neat & clean. Highly recommend. read more

Downeast Chimney Sweep - DownEast Chimney Sweep - 781-769-2345 - Chimney Sweeps Near Me - Norwood, Massachusetts

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I recently used them to replace a flue liner on a 48 year old chimney. They arrived on time, communicated well, completed the work within the time allotted, and cleaned up after themselves before they left. They do beautiful work and I would recommend them to anyone. read more

Louis, Ross, and Jacob did an inspection, repointed our chimney, and added a cap. They were straightforward and honest, only recommending what was absolutely necessary. They were prompt, polite, cleaned up after themselves, and treated our old home as if it is their own. I highly recommend them for any chimney work, you won't be disappointed. read more

Downeast has chimney cleaning and inspection down to a science. The team came in and set up and got to work quickly, completing the job super efficiently. No sign of them having been there in the living room after they left. The team also answered a few questions I had regarding care for the fireplace (not having had one before). I would highly recommend the Downeast team if you are looking for someone. read more

They've come to our house twice, once to clean out the flue and once to install a new liner for the boiler. Both times they were on-time, quick, and clean with the work. The second time they even put a temporary repair on the roof when they noticed some missing tiles there. Will definitely contact them again when we need chimney work! read more

Experts with great response. Very knowledgeable and did a great job. I would highly recommend them for all chimney services.

Dow easy Chimney was fantastic! Friendly, professional service. I would highly recommend them!

Ross was very timely in returning my calls. Ross and Jacob were professional, courteous and pleasant on the job. They explained the problem and fixed it efficiently at a reasonable cost. Highly recommend this business. read more

Jacob and Ross were prompt, courteous and professional. They thoroughly prepared the room for work and left it spotless. I would definitely hire Downeast again. Maryann B. read more

We used Downeast for a new house we just bought for a cleaning and inspection. We were most concerned with making sure the fireplace and chimney were safe to use since we had no idea when they were last cleaned/inspected. The Downeast crew were polite, efficient, and most importantly didn't try to sell me anything I didn't need. Just a routine cleaning and a clean bill of health from the Downeast crew and they were on their way within 45 mins. Will be using them again! read more

These guys are great! They fixed my flue so that I can open and close it easily. They are honest too. They said we don't need chimney cleaning so often because we don't make fires too much. Also, they said that the chimney for the heating system doesn't need to be cleaned because gas is clean. This is so different from the chimney cleaners we have had in the past. The price is reasonable, and they are very professional. Because they are so good, you have to go on a wait list. It is worth it to call them early, and wait a few months to get the best. read more

These guys are great at what they do and incredibly knowledgeable. Have to give them extra props for patience--they were doing an inspection for us for a house we're in the process of buying and we got locked out by the owners and these guys waited a good 20 mins past the appt time for the owners to come back and let us in. They came in, thoroughly inspected, did not rush even with the unexpected delay, and told us what their tips are without being pushy, gave us options how we can make the chimney more safe, and we can't wait to have them back once the house is ours! What was even more awesome is they told us the fee for inspection will go towards any work we hired them for, an added bonus I didn't know going in but am so excited about! Will leave an update after I schedule them for work once the house is ours. They were a little hard to get a hold of (they're busy, clearly!!) but very accommodating once I got a phone call back. read more

Scheduled a cleaning and repair to the fireplace as the handle for the damper would not open or close correctly and the chimney and firebox had not been cleaned in 16 years. Service was excellent work was done with care and everything was spotless when completed. I would recommend if you need your chimney cleaned or repaired! read more

Downeast Chimney Sweep completed a chimney sweep and installed a new chimney cap. The Sweep was done very quickly and thoroughly. They were able to install the cap with no disruption to us! Would definitely use them again! read more

In 1998 was the first time I used Downeast Chimney Sweep. They are excellent. They dont try to over sell you on things you don't need. If you Chimney only needs to be cleaned every 3 years, then every 3 years it is. If it needs less or more that is what they will recommend. Its a local business that cares about its customers. I highly reccommend them. read more

Downeast Chimney Sweep was recommended to me by both my oil burner tech and my sister who used them for a fireplace inspection and cleaning in Canton. My antique house has an ancient chimney that serves as the flue for my efficient oil fired heating system. I needed an inspection and evaluation. I could not be happier with my decision to call Downeast! Ross and his dad Louis were punctual and polite. They are very knowledgeable and patient in their helpful explanations. I found them to be very honest in letting me know what work should be done and what work is not critical but a good idea. I'm so glad I called them. They are my new chimney guys! I'll be spreading the news to my friends and family. read more

I typically only write reviews under two circumstances: I experience horrible service I experience amazing service Downeast Chimney Sweep falls into the later category. Had them replace my chimney cap recently. VERY easy to work with, excellent communication throughout the entire process, on time, price was right, really can't ask for much more. Highly recommend them. read more

Downeast did a great job for us, as they did the last time, too: this is the second time we have used them. First, they cleaned our chimney really well. Second, they reviewed the dirt from two cords of wood and said the chimney appears to be drawing well and that we'd be fine with cleanings every two cords (which for us is about every two years). They could have said every year, but they didn't: just another example of the honesty and value that this company provides. read more

I needed to get my oil burner chimney flue inspected and cleaned. After reading a lot of online reviews of various companies in this business, I finally narrowed down my choice to Downeast Chimney. They are a family owned, local business and had a perfect score on the various review sites. I am so glad I chose them. Louis , the owner, returned my initial phone in a timely fashion. He and son Ross turned up for the work today. They were efficient and knowledgeable and extremely pleasant to interact with. Along with cleaning out the boiler flue, they also inspected the fire place flue and determined that it did not need any cleaning. They could have easily insisted (and I wouldn't have known any better) that it needed cleaning and charged me more. They didn't try to sell me anything more than what I needed. We also discussed a number of other potential issues (related / unrelated to the chimney) and Ross was very good about sharing his knowledge without ever suggesting that we should have them back for any future work. I really appreciated their professional integrity. I would recommend them highly. read more

One of the most thorough, honest and hard working chimney guys around!!

These guys are great! I was scheduled for a 9 AM inspection and cleaning, but they were ahead of schedule to call and see if I was available early, which worked out perfectly for me. They are very professional, honest, and friendly. Their prices are also very reasonable. They made sure everything was good to go, and let me know that I don't need a chimney or heating system cleaning this year, but I will definitely call them again when I do! I will recommend them to my friends, neighbors, and anyone who needs a chimney sweep without hesitation! read more

We had Downeast inspect and clean our chimney last week. They arrived on time, were very professional and friendly, and did a nice, clean job. We will use them for now on and I would not hesitate to call them for any chimney-related issue we might have in the future. Big thumbs up. read more

Only dropped a star bc of the VERY long wait for them to have an availability appt. But they came out on time (called bc they were nearby early), charged $75 less than quote bc chimney was in good shape. Gave my daughter and husband info on upkeep and proper use. We will use them again! read more

This father/son team are awesome. They are very friendly and do a great job. Best of all they stand behind their work. If you have an issue they are very responsive. I highly recommend them and will be using them again. read more

These guys are the best chimney sweepers around! Louis and Ross (Father and son) are both very personable and diligent workers. They do a thorough job and are honest with their recommendations and have very reasonable rates. Highly recommend! read more

Great, friendly, and reasonably priced chimney sweep. We've just moved into a new home so weren't sure of the chimney's history. They were helpful and answered all my questions. Would recommend to anyone in the area who needs to have their chimney inspected/swept. read more

The team just left after cleaning our oil burner flue and pellet stove flue. They are simply awesome, very meticulous, neat and fast, cleaned up the inside areas perfectly and gave me advice on any future flue work. A very good price and well worth it. Both father and son, Louis and Ross are very nice and very professional. I highly recommend them to anyone. read more

Had an opening the same day my husband called, they were very thorough and when they left it looked as if they were never there as they were very clean and professional. Very pleased and will be using them again for our chimney needs. read more

We found Downeast online and after talking to a number of local chimney sweep companies decided to go with Downeast. It was a great decision! They are friendly, professional and took time to talk to us about the cleaning/service. We highly recommend them! read more

The Downeast father/son team of Louis and Ross came to evaluate my chimney and to do a sweeping of my chimney and flue. The two of them were on time, knowledgeable, thorough and meticulous. They left the hearth and floor cleaner than they found them. They explained everything they were doing and what they found in their inspection; they used both a camera and a light to look up the chimney from the hearth, into the boiler flue, and down the chimney from the roof. While Louis was inspecting the chimney from the roof, I was cleaning the gutters. When he finished, he came to help me, unasked. Both father and son were very well informed about the construction of chimneys and what passes inspection if you are selling your house, as we are. They know what needs to be repaired and what is grandfathered. The City of Newton Inspectional Services verified everything they told us. They were right on the money. They took their time in their inspection and wrote up a detailed, comprehensive report. I give them the highest possible rating and absolutely recommend them. They are terrific. I am grateful for their service. read more