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    Tri State Building Supply

    5.0 (1 review)
    Closed 7:00 am - 5:00 pm
    Updated a few days ago

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    1 year ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    1.8
    (17 reviews)

    The local Lowe's was awesome! They were the ones that pulled Lowe's corporate and the Masonite…read morecompany's butt out of the fire. I ordered two Masonite doors via the website (May 2). Delayed. Click on the "Accept Delay" button in the email which stated that I had to click on this button by August 15th or the order would be cancelled. Clicking on this button sent me to the Lowe's website with no indication that by clicking was ever recognized. Delayed again. Same scenario. This process continued. Then I get an email telling me that one of the two doors on order got cancelled. WHY?! [a] I clicked on all of your buttons [b] It was a FULL MONTH before the deadline stated in the email! I had to reorder the door. There was no un-cancelling the order. BUT, the door was already on its way to our local Lowe's store. In the end, I received BOTH doors (kudos to Ezri and the local staff!), but this whole scenario was WAY too painful.

    CONSUMER BEWARE - Poor customer service, confusing emails dated 2026 and problem with delivery…read more Ordered washer and dryer with delivery. Delivery was scheduled for Monday December 29th which I took off work for. Received text and emails from Lowe's that delivery would have to be rescheduled. Rescheduled delivery for Tuesday December 30th and took off another day of work. Delivery truck arrived and driver advised that I would need to reschedule when there was no snow on driveway. There was no communication from Lowe's at any time that they would not deliver with snow on the driveway (less than an inch). Had them take off truck and leave on street. Called and talked to assistant manager Wally who argued that I should have known this. I requested refund of delivery fee which Wally would not apparently not considered. I am DONE with Lowe's after this. I could have had this same set in my home yesterday at the same/similar price if I had bought from local appliance company but I thought (wrongly) Lowe's would deliver when agreed upon.

    Tri State Building Supply - buildingsupplies - Updated August 2026

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