As a new patient of Tri-State Gastroenterology, I highly recommend this facility. I was seen by Dr. Redfield for a procedure, and the process was a breeze. The staff took care of me as soon as my prep started and made the procedure (my first time) so easy. If you have any gastroenterology issues or concerns, you definitely need to make your appointment with Tri-State Gastroenterology. read more

Dr Jones has been taking care of me for 15 years. He genuinely cares for his patients. Hes a good Dr and a good person.

What a waste of time and money. Everything they have done did not help me in anyway but a bunch of bills of procedures that I did not need like ct scan and xray. They just put you through these things to make you think they are going to see something, when really they are just pacifing you. read more

I have a family history of colon cancer. While no one in their right mind looks forward to colonoscopies, I trust no one else except Tri-State Gastro. Specifically Dr. Hatfield. I've also had the opportunity first hand to see Dr. Jones at work while my son was hospitalized. He too is exceptional. If you read any negative reviews about this practice, do NOT believe them. If you take your healthcare seriously, you should never go any other place than TSG. Trust me when I say that if you or a loved one are hospitalized, don't accept the hospital's gastro team. You must ask for a Tri-State Gastroenterologist. They will be there for you & you will never regret it. read more

Unprofessional from the start. Just before my colonoscopy, Dr. Samir Vermani told me the wrong test results and then argued with me instead of admitting he hadn't read them. In the first 30 seconds, I lost all confidence. Six months later I'm being pushed to schedule another colonoscopy I don't need and insurance won't cover. If dogs got colonoscopies, I wouldn't take mine here. read more

Dr. Michael Jones is one of the most caring and patient specialist I have ever seen. I have referred numerous friends and family members, and they all have felt the same. He is patient focused and listens to my concerns, yet he is patient with my non-compliance (insurance based). He informs me of my options and completes all of the above, with a great smile and sense of humor. I was surprised of their overall rating, I can guarantee it wasn't because of him. read more

I have been trying to call the doctors office for 45mins with them telling me my call is very important but they never answers the phone it will ring then hang up on you it has done this 3 times to me i drove from Cincinnati oh to union KY on hold and I come home still on hold. it seems like they don't care about you . at tis rate I will never get my test results. this is not fair to patient oh don't hit # for the operator it hangs up also. very poor service read more

Dr. Salzman is excellent!! He's a all around great man listens compassionate knowledgeable friendly funny outstanding bed side manner,that is hard to find these days. Your in good hands. I highly recommend him. You won't be disappointed! read more

I have seen Dr. Jones for years and I absolutely love him! He not only is an excellent physician but his bedside manner is wonderful. He truly cares about his patients and gives excellent care. I would recommend him to anyone! read more

I am very satisfied with Dr. Leverage and couldn't be happier with him as my physician. I give him 5 stars, but the rest of the office experience leaves something to be desired. I never get a person answering the phone and always have to leave a message. More than once I haven't got a call back at all, and when I do it's a day or two later. There needs to be care given outside of the office as well. All of that said if you need gastro doctor you can't go wrong with Dr. Leverage. read more

Was referred to them in early Feb, after over a week of not hearing from them I called and left a voicemail. few weeks go by nothing, apparently they were 3 weeks behind on calls my GP told me. So I waited and also tried reaching out online via form. No response again after multiple attempts. Extremely dissatisfied. It's one thing to take a while which is totally understandable everyone's understaffed currently. But for 2 months to pass and no phone call? Like thats a long as the wait time to get in for a gd colonoscopy!! obviously I got my referral switched and am now scheduled for June at another practice! But 0/10 wouldn't recommen. if you can't even call back new patients it makes me nervous how they actually treat their current patients. read more

I had a colonoscopy in January. The anesthesiologist group billed me for having two colonscopies. After 4 calls to Humana over 3 months, that got fixed. Then in May, this TriState group billed me for almost the same amount but I found that it was for a biopsy. My Humana insurance coverage has always paid 100% for colonoscopies, biopsies and all. I phoned Tri-States Billing department but they said they did not make a mistake and hung up on me. We are currently changing Providers and will not be back. We have gone here for over 15 years. The doctor was nice but never answered my original problem. The scheduler talked a lot about her own illnesses so it took a while to get the schedule worked out. I was relieved when the scheduling process was completed. I just don't remember it being this weird at this office. read more

Dr. Jones was my father's doctor. He was so compassionate and his medical expertise exemplary. I highly recommend him.

Dr. Vermani was rude and condescending. He seemed to just push medications, even when I expressed concern, and was not open to patient input. He didn't seem up to date on best treatment options and was rude when I asked questions. read more

Patient care seems to be the theme from the time you walk in to the time you roll out! I won't get into the procedure but the staff and facilities are first class! read more

In recent years my husband and I have required services from this practice. We have been very happy with our care. We both see Dr. Jones, who we would recommend to anyone. He is a great doctor who seems to truely care about his patients. Due to family history I was advised to have screening scopes. During an endoscopy he found a very small spot of cancer and I was referred to an oncologist. That was 3 years ago and today I am cancer free. It was caught early when it was only starting. We have had dealings with a couple of the other physicians in this group and have only good experiences with them as well. The only drawback is that they stay booked up for office visits and it takes awhile to get in. Getting scheduled for tests once you have seen the physician is much quicker. read more

I've been seeing Dr. Fagel for the last several years and he's an excellent Doctor. The facility is nice and clean, all of the staff are very nice as well. read more

Their billing department is completely incompetent. They were paid by Medicaid and then they referred my account to collections when trying to get it resolved the billing supervisor Alisha, when I asked if they received any payment on my account she came back with a snarky reply, AND then she purposely hung up on me, I called back and got her again and she said I was "being abusive" by asking if she received a payment? I didn't cuss or call her names or anything she just didn't want to talk to me. I called back again and let her know how rude it was and told her I'd be putting a review on Yelp I hope she's reading this, don't do business with these crooks! read more

I wasn't able to see the doctor even that I have my appt. set 3 months in advance. I called around 7:25 to let them know I was in my way and that I will there in 10 minutes, who answered the phone told me they give 15 min to the patients in case of tardiness, so she confirm I was ok . I arrived at 7:40 am ( only 10 minutes after my appt. time) and nobody was at the front desk , when finally the front desk person appear at 7:46 am she told me "I don't think the doctor will see you because you are late" . I explained that I called early and what they told me and her answer was again " Sorry you are late" even that she knows she was not at the front desk when I arrived. She told me to wait as she wants to check with the doctor is he still want to see me .It was no until 8:15 am when she come to say you need to reschedule, the doctor will no see you today. This is totally respectful ! The personal in this office are no even align in what to communicate with their patients. They don't care about people at all . They only care about their business and their way in how to make money without even think they are dealing with humans and that their jobs are to provide good care to us. read more