Two separate experiences about 5 years apart, most recently about a month ago. Attitude of contact…read morewas to go no further than absolutely necessary to help order the correct wheelchair. Not certain of her product knowledge, as she pressed for a totally UN- suitable chair, rather than what I (the user) requested. The single bright spot was the delivery/technician who worked very hard to make needed adjustments which were known and should have been done before delivery? I'm sorry I don't remember his name! He was so kind and so determined to get the job done. I still experienced difficulties with the chair which make it unusable for me, but I'm looking for another service to make necessary adjustments.

Special thanks to Jenna who went above and beyond to make sure I was taken care of. Absolutely…read moreincredible customer service. Thank You ! Carlos Alexander DDS

I went in for the first time to get some replacement CPAP parts and supplies. Bob was extremely…read morehelpful and gave me good advice on servicing my machine and saving money and time getting supplies in the future.

My arthritis was acting up and I wanted to purchase a Rollator in case it got severe once again…read more Got a prescription from my Rheumatologist and went in to look at their inventory. The sales person was friendly and helpful. The variety and number of offerings, including simple walkers, was much better than the drug stores. They arranged reimbursement from Medicare. They even had power lift recliners, which I should have considered before purchasing mine from a home furnishings business.

I bought my Med-Lift chair through a pharmacy, that also supplies medical equipment, in April 2014…read more *1st day, button in back rest falls off (it wasn't sewn on) *The wires in my controller broke within 6 months *My controller has been replaced 4 times (I babied it but it just kept breaking *My chair is rated for well over my weight (I bought the large chair because of the storage in the arms & the "table", which hasn't fared too well) but a screw snapped & had to be replaced *Saturday night there was a snap & now the motor is shot & I need a new motor *The material I chose, pseudo leather (?), started peeling within 6 months *The entire area behind my head, at the edge of the seat & both arms are worn away This chair is barely 4 years old & it looks like one that would be tossed on the side of the road. Save your money & your sanity. You can get 2 1/2 chairs from Amazon for what I paid. Are there "lemon laws" for overpriced chairs that crap out 6 times in 4.2 years? P.S. The pharmacy no longer stocks this company's chair; too many complaints, apparently.

After 3 lift chairs we found a good one. I started with a less expensive chair only to find out it…read morewas for someone under 5' tall. so I went to a local furniture store and got another, Had to pay 20% restocking fee + $75.00 pick up fee. the chair was too hard to sit in. I started to look on line and found Med-Lift. Well-made and allot less expensive then the furniture store. I got the Model # 6955, It is the top of the line and expensive but worth the price. Only problem is that the foot rest will not raise more then 16", so your legs are at a slight angle. This chair will recline full back, so you can sleep in it. There are many places to see the chair or another model, but check prices on line before you buy one. Very comfortable, fits a large man or woman with a 4 year warranty. A lift chair to lift you out of your seat. (Helps you stand up from the chair) Power Recliner.

negligenc. techs would call and schedule a time to come service my equipmen. only to call the next…read moreday and say that i was out of their area to come service mmy equipment. they do not value their customer/patients at all there is no way to contact a manager above the local maanger

Oxygen not delivered on time. This has happened multiple times. Always some excuse. I have called…read morecorporate to initiate an incident investigation.

Thank you, Andy Lawrence, for your kindness, patience, and truly professional attitude. You went…read moreabove and beyond to make sure everything was done right, and you treated me with respect and genuine care. It makes such a difference to work with someone so knowledgeable and compassionate. I'm very grateful for your help.

I've been trying to get my powerchair fixed since the end of May. It took over a week to get a…read moreresponse. On June 9th, my chair was assessed by them and I had my doctor put in the paperwork for insurance. They blamed insurance for the long wait, when they actually hadn't even submitted a request to the insurance yet. 2 weeks later, they said they were waiting for parts. Now I'm sitting here still waiting for parts. When the man came on June 9th, he said it would take 3-4 weeks. We are going on 6-7 weeks now with no end in site. Everytime I call, my "case handler or whatever her title is" sites that she has been having training and that's the reason for the delay.. Meanwhile, I've been stuck in the house for the better part of an entire season and doctor is having to figure out how to treat the new damage to my fragile joints and bones. I can barely care for myself and this is severely impacting my mobility, quality of life, and overall health.

Amazing people that work there that truly care about people. I'm traveling and forgot my headgear…read morefor my cpap. Gracie went above and beyond to ensure I had my headgear. I tried calling and stopping by other places but this place took my information, ran it through my insurance and was able to get me what I desperately needed. I am forever grateful and now I can truly enjoy my vacation!

From the owner: We are dedicated to working with healthcare professionals to help you manage your health and…read moremedical treatment in the comfort of your own home. We offer a comprehensive selection of home medical equipment and services including respiratory devices, home oxygen, PAP therapy and supplies, wound care, airway clearance therapy, and home medical equipment. Our goal is to enable you to manage your care at home and live a more comfortable and productive life, every day.