I've been to this place four times. The service is great. The service is 100% he gives you your money worth and he is real honest. I recommend him 100%. He tells you everything before he works on your equipment. This guy is great. read more

I brought my keyboard to Wes in June. He kept putting me off, saying my keyboard was on the bavk burner. 6 months later, after many phone calls, I just picked it up and am looking for another repair shop. It is a $2000+ Yamaha. I am very disappointed and will not do business with him again. read more

I want to start by saying I'm an OCD person and I keep my gear of 14+ years in new condition. I had a Korg M3 touchscreen fail on me (common problem with Korg M3s) - I bought the touchscreen kit from eBay and took it to Wes. I was a bit nervous since I baby my gear ( I always cover my gear with dust-cover in a smoke-free home, I barely take them out and I don't even let family members touch them; I wash my hands with soap water every-time before I use them). I disassembled my M3 module carefully out of the keyboard assembly and wrapped in a thick, plush towel, top to bottom and took it to Wes. Now I knew from reviews that Wes was an electronic musical instrument expert but I was still anxious about acquiring scratches on my gear while it was being worked on by accidentally placing it on stray screws etc. I told Wes about my need to have the gear in pristine cosmetic condition after repair. He assured me which was very calming. The repair was done in a day and I went back to pick it up..lo and behold: the touchscreen works like a charm! And the unit was in the same, immaculate condition wrapped in the same manner with my towel. Wes also showed me pictures and videos of his work - he wore gloves while handling the touchscreen and took great care with the electronic pigtail that came with the touchscreen. To simply state the obvious, I'm extremely pleased with the quality of the work and the care he took in handling my gear. It is indeed a blessing to have him live close to me in Greensboro! I highly recommend him to anyone who needs their electrical/electronic gear fixed! He is an expert with various electronics - mixers, amps, synths...a genius yet humble and courteous!! I hope he never retires . I give him 10 stars!!! read more

Fantastic shop. Wes was able to figure out why my amp was not working and fix it quickly. Knowledgeable and very helpful. I have literally no complaints at all about my experience at tri-tech and they will be my go to repair shop for instruments and electronics going forward. read more

Just got off the phone with Wes regarding an electrical issue I was having with an optical lens/reader, and he was kind enough to talk to me. He was very friendly and knowledgeable about electronics and made a recommendation that was in line with what I thought. Thank you Wes! read more

Hey. I normally don't write reviews about stores or buying experiences but I felt like I had to write one based on the review that I recently found online. I recently had a DJ controller repaired at Tri-Tech by Wes and I found that I had a totally different experience. I was debating on purchasing a new controller because mine went down during a gig. I explored both new and used equipment options and I found them online. Fortunately they were local to my area and I called and scheduled a time to come in. I found that the staff was really nice and attentive and I got a chance to meet Wes, the lead technician. He was very pleasant but genuine. He asked a lot of questions in order to properly diagnose the problem and offered to take a look at it for me. The price seemed very reasonable but I decided to shop around to insure that I would find it the best deal. I went to several different music stores in the area like Don's Music City, Guitar Center, etc.... and I found out that Tri-Tech not only had the best price but the had the best customer service by far! I returned to Tri-Tech and got the work done to my controller. It has worked flawlessly since. Wes even called me personally to inform me as to why my controller malfunctioned and he even allowed me to test it before I left the store. No one does that anymore. I have since had a set of speakers refurbished (blown woofer and fried crossover) and I haven't had a point with those either. The only reason that you came across the review site was because a was trying to find their number for them to service one of my techniques turntables. I don't know what happened with the last guy but I've had nothing but wonderful experiences when dealing with Tri-Tech by Wes and I feel like their rating was way too low based on my experiences. They're a Five-Star organization all of the way!!! It sounds like he was the victim of a delay by a Manufacturer and not Tri-Tech by Wes. I was actually surprised at how quickly the repairs were made. read more

Little more than two months ago i dropped off the sound system for the gym i run. Wes told me he would do his best to fix it as it wasn't playing any sound. Several days later, maybe 1-2 weeks, i was told he couldn't fix it at his location. Which is cool, he offered to send my system off to Samson for repairs which was also cool. After that I call back every week for 4-5 weeks asking about the device and if they had heard anything. No news, after a while i started to wonder but kept faith as Wes had told me several times my audio system was being repaired it just took 4-6 weeks. A total of nearly two months into the process Wes calls me and asks for the Receipt for my device so that he can send it off to Samson...So basically, Wes seemed nice enough if a little un organized which i can relate to. The MAJOR problem i had was telling me numerous times that my product was sent off and being repaired when in fact he was lying. Not cool, Not cool at all. read more