Great customer service. We had to remove a car from a storage space that had been sitting for 10…read moreyears. I was sure it was going to be difficult. The employee who arrived was very nice and patient. It took some work but he got it done. Highly recommend this company.

Went here with my wife and a guy from whom we were buying a car. We received really bad customer…read moreservice. This person was rude and arrogant. It took us no more than 10 seconds to walk from the front desk to his station where his first words to us were "I yelled for you five times already". At first we thought he was kidding but it soon became obvious he was serious. His behavior got worse. Never going back here. And given the arrogant attitude of this service rep and high prices, I'll drop the membership as well. They really milk you for every penny. There are many other places that give you the roadside service of AAA at a cheaper price and without the attitude.

Website is poor. It took 5 minutes to find the Estelle Drive location - I had to go back to…read moregoogle search 4 times -- and when I found it, it doesn't have the hours that they are open today, which is all I wanted to know. It has the phone number but I don't want to call to get their hours because I will probably have to deal with a computer answering, which I really don't want.

It was so refreshing to have someone represent my wife and I and get us to a sale between parties…read more Whether a dealership or personal I will ONLY deal with this team for all my future upcoming deals!

From the owner: What sets us apart?…read more We work for you, not the Dealership. Our loyalty is to our clients, ensuring you get the best vehicle without the sales pressuring tactics. No inventory, just your Dream Car. Unlike traditional dealerships we focus on finding exactly what you desire. Not what we think you should purchase from the lot. We offer an Stress-Free experience from searching and negotiations to paperwork and delivery. We handle it all so you can enjoy the process from comfort of your home. We tailor your buying process to your needs. Every search is customized to your preferences, budget, and lifestyle. We offer Expert Guidance every step of the way. With our combined industry knowledge and customer first approach, we make car buying seamless, transparent, and enjoyable.

I highly recommend Savior Towing for their timeliness, availability, courtesy, and knowledge of the…read morearea. I had come to Honey Brook from NJ to visit someone at the Tel Hai Community, but I was devastated after the visit that my car wouldn't start. Since it was Sunday evening, and I had no idea where it should get towed, and could not contact my insurance company, I left it and got to my booked hotel in Morgantown. After some research I got the phone numbers for Savior Towing and another company which I called Monday morning. The other company never returned my call, but Kevin, from Savior, did. He suggested the best place to have the car looked at and prearranged for it to be seen there. Within minutes he picked me up at the Morgantown hotel where I was staying, drove me to Honey Brook to the car, where it surprisingly started right up for him. He then had me follow him to Morview Automotive to have the system checked out. Kevin would not even let this old lady pay him! His expertise, courtesy and easy going manner put me at ease in what I was afraid would be an expensive, time consuming, difficult situation. As it turns out I had inadvertently used the back up key in my pocket that will open the doors but not start the ignition, and I was back on the road in no time.

From the owner: Savior Towing & Transport LLC is a family owned and operated towing company serving Berks County…read moreand the surrounding areas for all your towing and roadside assistance needs. With close to 30 years experience and a team of trained staff, getting you back on the road in no time, is no problem for Savior Towing & Transport LLC. Call us today for a free estimate. We are not only the experts in the towing industry. If you've got an unwanted junk car on your hands, call us and we will come and remove the vehicle and pay you cash to do so. When you need cash for junk cars, or a simple tow, call us!

One of the worst retail experiences during COVID19 to date. I'm high risk so I am very cautious…read moreabout where I go. Most businesses are offering curbside pick up with prepay so I assumed Advance would too when hubby needed me to make a run for him. It was all downhill after that. The experience was flawed from the first phone call. Hubby needed black silicone in a tube. He even told them the brand and how the tube looked - do they have it? The "manager" was so dumbfounded by what this product was it was sinful. He had him on speaker phone and my husband would say the brand and he would repeat something else. Ultimately he did find what he needed. Hubby told him to put it out and he'd pay over the phone so I could just pick up. Nope they don't do that, or curb side pick up. So I headed over. It was supposed to be at the commercial counter. None of the counters are labeled and both were manned and assisting customers. Neither employee was Charles, the man who took the call. So I waited. The dude in front of me had a massive KKK hood tattoo. As he was being rung out I hear him tell the cashier the price wasn't right, but the cashier insisted it was. He ran up the Klansman and I was next. I was greeted by a large sign that said face masks of all kinds were required to enter the store and both the mouth and nose must be covered. Cashier had his nose out. Nice. So I'm standing there waiting, and waiting, because he had to answer a few more phone calls, pull parts, walk around etc. He was working I will give him that. Meanwhile Klansman finds an issue with his receipt and stands to the side trying to get his attention, all the while cashier #1 is still with the same customer and the customers keep pouring in. Finally I'm acknowledged. He needs to check with "Charles" for my silicone. Back and forth a few more times, and I'm still waiting. Phone rings several more times. I'm still waiting. He comes back and says hubby just called and added something to the order, razor blades. Fine. They're pulled and I'm left standing there as he tells me between phone calls and part pulls that I have to wait till Charles comes back to ring up the order. Well, where did Charles go?!? Off running errands.....wtf! Sorry dude but I just waited here with my compromised immune system with a klansman to my left and more customers coming in to my right. Pull the stuff from the shelf and start fresh. I'm not waiting and it's absurd that he would even suggest it! He does what's he's told and haphazardly tries to hand me the items, as they're falling on the ground because he doesn't think to put them in a bag. Like I really want to handle these after your dirty (yes black dirty nails and no hand sanitizer in sight) were all over it...no thank you! 20 + minutes of my life wasted and I don't want to even think about how many germs I was just exposed to.... (doors are pull so you must touch handle, credit card machine requires you using the attached pen, etc) no hand sanitizer, employees not following the policy they have posted, and poor customer service, lack of common sense, and short staffed. I know we're all under pressure with all of this going on but this is one business you don't want to visit during COVID.

Walked in and asked if they had a Chilton's manual for my wife's vehicle, was given a strange look…read more Asked if they had the transmission filter for her make and model, and was informed they didn't have it, but could order it. Then the manager from the back chimes in, "Do you even know how to work on a CVT transmission?". Really??? Definitely a different approach would have been better. Needless to say, I dropped my items and walked out the door. My advice.... find a parts store that is more knowledgeable and friendly.