I have use them for over a decade, in a large commercial setting and residential. They are always…read moreon time and do excellent work. I'll never use them anyone but them

I Highly recommend these guys! They have fair prices and are very professional! My carpets look…read moreamazing and the stains that I thought were hopeless are gone!! I'm definitely calling them again for my carpet needs, thanks Dustin!

Did a great job was very friendly and price was reasonable. Quick scheduling. Carpeting didn't take…read morelong to dry.

Kevin came over and inspected my carpet and discovered the previous owners had dog stains that were…read morecoming up in with the heat and humidity. Kevin was able to come in and clean and freshen my carpet like new, no more stains, no more odors.

My elderly, large dog has not been well but she was getting better. Then things took a dark and…read moresmelly turn. I will spare you pictures of the "before" but believe me when I say it was horrific. Late last night I googled Stanley Steemer and the Winston Salem location came up. I got an online quote of $150 that would include one bedroom and one hallway. I scheduled an appointment for the very next day with an arrival window of 12-5:00. I called on the day of the appointment just to confirm. She was very polite, well spoken and helpful and we were all set. I opted in for texting and when they were on the way, I got a text with his GPS trackable location and name. Sawandi arrived around 1:00. He was all smiles and introduced himself. He came in, talked about what he would do and explained the after care instructions. He also said $150 is the minimum but there was enough room to add bacteria killing sanitizer and freshener. Yes please! I can't go in yet because it needs 24-48 hours to dry but it looks great and it smells clean, not even a hint of the previous odor. It smells light and fresh without being too perfumey. I took an after picture of a small section. I highly recommend this company and if you need anything done, ask for Sawandi Kirby. He was fantastic.

Nickel and dime you wanted to add extra only wanted carped cleaned no couch or tileread more

Hernandez Carpet Cleaning cleaned 8 areas in my home. The carpet looks amazing! They were able to…read moreclean a high traffic area that no other company has done. I am extremely pleased with the service and highly recommend them for carpet cleaning. Love supporting local businesses. The service cost was exactly as quoted on the phone.

Never called, texted or emailed me a quote or appointment to see the job…read more It's been 2 days since yelp states the the company "is reviewing my request".

Backstory - my cat had peed several times in one of our bedrooms/ office. We kept the door closed…read moreso she couldn't do it anymore and tried to clean it ourselves with baking soda and vinegar. We don't use the room a lot so it wasn't too bad. But then we were having guest and they would be sleeping in there on an air mattress so we wanted the carpet cleaned. Most people don't call about one room. And everyone was quoting me well over 100$. The only place that wasn't was a big chain cleaner with a groupon. And even so most kept saying they would have to see and smell it before giving a final price. I saw an add for Turbo steam on the fence of a body yard and decided I'd give him a call. I explained the problem and he gave me a fair price with a very small window a variance. So I booked. He came and was quick, thorough and got the carpet super clean. He used a special enzyme for the cat pee. And when we moved the filing cabinets there was rust stains from us trying to clean around them. I thought he was going to charge more. Nope! He said nothing just went and got his special rust cleaner and cleaned it up. When he was leaving he even noticed a coffee stain on my entry way tile and gave it a quick scrub for funzzies. This is we're it gets good. Before he left he sprayed a little extra enzyme. As the days pasted the strong smell lingered and I got very worried. I called him and asked if he could come back again and shampoo the carpet to get more of the enzyme out because I procrastinated and had him come less then a week before the company arrived and I didn't have time to let the smell dissipate on its own. He came back without hesitation and charged nothing. And all this was 2 weeks before Christmas. The only criticism I can give is he isn't very chatty. People don't get their carpet cleaned very often and even though he knew what he was doing I did not. It would have been nice if he walked me around the room and said this is what I am going to do and use and here is the process and what to expect before starting. But I'm sure if I had been more present and inquisitive he would have explained. I wish I had taken before and after picture. Great local family owned small business!!!!

I chose this company based solely on their reviews. I was not disappointed. I have older white…read morecarpeting, on the stairs and in the bedrooms, also I have a big dog. The carpet was so stained and dirty, I thought it had to be replaced. I have had it cleaned 3 times by other companies, without much improvement, But after Steam Source cleaned it on Friday the carpet looks and feels like new. I would recommend them to everyone, before you replace carpeting, give them a chance.

Someone I know used Steam Source to clean air vents for the HVAC. 750 sq ft condo, 4 vents and…read moreabout 7-8 total feet of pipe. She was charged $500.00 and after checking other places she was gouged severally. Thus they took advantage of her.