As an adult, I have had numerous sets of tubes placed in my ears due to dysfunctional Eustachian…read moretubes. They continuously have fallen out in very short periods of time. My ENT in Greenville, SC referred me to Dr. McElveen - Carolina Ear & Hearing Clinic for a procedure that takes cartilage from behind the ear and places the tube in which allows the tube to stay in. This procedure is done under general asnesthesia. It was very convenient because Dr. McElveen comes to a Greenville, SC ENT office once a month. Dr. McElveen and his staff are very professional. I would highly recommend Dr. McElveen.

Dr Johnson and everyone in the office are amazing. Every Audiologist, P.A., Nurse and everyone in…read morethe office are so helpful and caring. They are all very sensitive to the needs of their patients. I have a bone anchored hearing aid and standard hearing aid. I also have multiple issues with ear infections and other difficulties. They have always been very accommodating and helpful.

The absolute best practice I have ever been to and being 62 years young I've been around. From the…read morereceptionist to the check out and everyone in between. My PCP,nurses and lab are great !

Primary Care- Dr. Jennifer Jo, and her assistant are the worst. Dr. Jo's beside manner has much to…read morebe desired. She doesn't care about me as a patient. Her assistant is rude and has no personality. I have been a patient for 5 plus years. I hate that Dr. Carr joined this practice. I will be going elsewhere, sadly they don't even care.

This practice appears to have significant issues with doctor AND patient retention. In the 3 years…read moreI was there, 2 Physicians Assistants, and at least 3 patients, were released, kicked out of the practice. YES, releasing patients is a thing, typically VERY rare in the industry due to the downstream impacts of abandoning patients, but 3 in 3 years, clearly not for this practice, and 2 PA's too in that time? One has to ask what the heck is going on over there?! Why are they having so much trouble keeping doctors AND patients? What is the common denominator? Say it with me....POOR MANAGEMENT! There is much more I have to say on this subject but need to refrain in this forum. I will say to anyone else in this situation, it isn't right, and don't be bullied with what appears to be iron clad paperwork...

On 8/5, I canceled an appointment with a Physician Assistant more than 24 hours in advance and…read morerescheduled for 8/9 to see my primary physician. Despite proper notice, I was charged a $100 cancellation fee for an appointment I never attended. The charge is unjustified and not a medical service fee. I was on short-term disability and needed to meet my physician to complete insurer-required paperwork. I've since received repeated past-due notices and payment demands for this disputed amount. The clinic also sent notice that they will not accept partial payments, raising concerns about unfair billing practices. When I raised my concerns in writing and advised that I intended to file a complaint, I received a text message from the office manager, Dr. Gruber, accusing me of being "threatening." As an African American woman, I found this characterizes my professionalism unfairly and offensively. I am requesting: Removal of the $100 charge. Written confirmation that no further billing or collection attempts will occur. I have pursued this through the BBB, the Department of Consumer Affairs, and other consumer protection channels. This complaint is to show their unfair billing, poor communication, and discriminatory treatment.

My husband had Mohl surgery & had a small non cancerous spot taken off. Everyone was professional…read moreand treatment was explained thoroughly. Would definitely recommend this business.

Best dermatologist you can find. Care is awesome. Office staff very friendly and courteous. Would…read morerecommend

I didn't get to see the physician. Called to make an appointment and the receptionist was very…read moreshort. I was going to continue making the appointment until short became rude. This did not make me feel very or comfortable. First impression of the practice wasn't ideal so I chose not to make an appointment So I decided to call back and got a different receptionist. She was great. The visit was great. Dr and nurses made me feel very comfortable. Will continue going.

I do not go to the doctor on a whim. In fact, given the choice between a crawl through a mile of…read morehot coals and visiting a medical facility, well, break out the BBQ sauce. Still, sick happens, so when I was finally fed up with years of sinus infections, I ended up at Carolina Ear Nose & Throat. I found the examination (if you'd like to call it that) brief, and the doctor really didn't seem to want to listen to what I'd been going through. He simply decided I HAD to have a cat scan (which my insurance would not cover), and then we'd "talk options." I felt rushed through and not "heard." And when I found out my insurance wouldn't cover the cat scan, I decided to chalk it up to experience and move on... then, I got their bill. It was, excessive. For taking a "brief" medical history and looking up my nose for 10 seconds, excessive to the extreme. I contacted them, asking if this was my out of pocket after insurance, and I was assured it was, however they would be happy to accept payments. Fine. I made the first payment last month, and was about to make the second one this month, when I saw they had marked me "past due" and were mentioning collection! I immediately paid them off and hope this is the end of it. In the end I feel like they were more interested in spending my money on tests and less about helping me get better. At least for me, this was not a place to find solutions to my sinus issues.

Yesterday afternoon I went in for visit. The staff, as a whole, was timely and friendly. However,…read moreI will be switching offices for a few reasons. 1 - Lack of transparency regarding cost I was asked to sign a document about procedures that may happen. I want my physician and his staff to tell me what they know, which includes cost. Yes, it's my responsibility to ask, but it also their responsibility to tell. 2 - Not cultivating an environment of comfortable dialogue I would have liked Dr. Wessels and his staff to tell me about the procedures ahead of time - when procedures are advantageous and when they are not necessary. I understand an exam is often needed in determine prognosis. However, I would have appreciated the physician take a few extra minutes to show the patient dignity by having them sit up to share face-to-face any concerns and advice the physician may have as well as leave room for the patient to ask questions. Do NOT ask if a patient wants a procedure when he/she is in the midst of an uncomfortable and vulnerable exam. It's unprofessional and inconsiderate. The left the office feeling shame that I hadn't asked questions about cost nor advocate for a more comfortable setting, but also frustration that the physician didn't offer cost information up nor provide a comfortable environment to do so.

I have been dealing with Hemorrhoids for the last 7 years and no one in Winston-Salem could fix…read morethem. At my friend's advice I went to Raleigh and saw Dr. Saleeby. That was the best move I have made in 72 years. He fixed them in two trips. What a great Doctor!!! He did injections (Schlerotherapy) and one band. I had 11 bands put on in Winston-Salem and not one stayed on. Dr. Saleeby's band stayed on. If you are having trouble with hemorrhoids then Dr. Saleeby is the Doctor to see.