I researched online the parts I needed for our Whirlpool Cabrio Platinum washer after having a home warranty technician come out and tell us we needed a new machine ($135.00 Service Chrg). I watched him diagnose and run the control board diagnostics. It could be a host of issues. But I initially placed the service call because the washer would not spin during the spin cycle! After feeling lighter in my bank account, I did not want to spend anymore money. Watching him closely assemble back everything he just took apart and watching two YouTube videos I set out to be a repair man. Trible's appliance parts had the Whirlpool Washing Machine Basket Drive kit: W10820039 . With some good ole fashion elbow muscle and a little libation to calm my own nerves (because the boss is just waiting to say; you don't know know what you're doing). It's working just as I expected it to because I am optimistic that. The sales staff and the two gentlemen at the counter assured me I could handle it, and I did. I would recommend these guys for those inexpensive parts that the service technicians say are going to cost you a few hundred $$$.$$ read more

See all

I keep getting told I should contact Tribles in Gulfport, but every time I call the number listed it tells me this location is closed. What is the correct number? read more

I'm writing to provide a review of an outstanding employee named Adrian, at Trible's Appliances, Gulfport, Mississippi. I was recently in need of a part for our washing machine, which was manufactured in the 1970s. Having scoured the Internet for the part, with no luck at all, the Trible's website was my last option before giving up. I clicked on the link and was thrilled to see that the Trible's Company had the part (and only one, in stock!) in its Gulfport, MS store. I immediately called the Trible's Appliances store in Gulfport, and a polite, very professional young man named Adrian answered my call. I told Adrian the part number I was looking for, and he checked his computer to confirm that it was indeed in-stock. To be extra sure, he placed me on hold and went out to his warehouse to double-check, and see if the part was there. He came back to the phone with the good news that the part was available! Before proceeding with the order, a very conscientious Adrian stated that he would like to take a moment to open the box, inspect the part, and make sure it was in perfect condition before taking additional steps. I agreed, thanked Adrian, and we agreed to speak by phone again at 9:00 the next morning. The next morning, Adrian reported that the part was in perfect condition, and he took my order. As soon as we hung up the phone, Adrian packaged the part and shipped it out. A little later that day, Adrian provided me with the tracking number and estimated date of delivery. A few days later, the part was delivered...one day earlier than expected! I would like to emphasize what an outstanding employee Adrian is! He is not only very professional, but also, very polite, courteous, and enthusiastic about his work. He is very knowledgeable of his company's products, history, policies, and processes, and he is excellent with the public, interacting with customers in a very positive and cheerful manner. The thing that most impressed me about Adrian was his conscientious and honest nature. He could easily have shipped the part to me without first inspecting it, but he took the time and effort to check it out first, and make sure it was in perfect condition. I was extremely pleased with the way in which Adrian handled my case, from start to finish - perfectly, every step of the way! I would like to say to the executive management at the Trible's company, "You have an outstanding employee in Adrian! Adrian is someone who provides outstanding customer service and does an excellent job of representing your company. He clearly loves what he does and takes his job very seriously. It was a pleasure working with Adrian at your Gulfport, MS store, and I give him five stars!!!" I should add that my husband has just finished putting the new part in our washing machine, and it is working better than ever!! :-) read more