IF I/we had to do it all over again, I/we would have had a stick home made in 2013, instead of…read morepaying 9% interest for a home that's tiny & uncomfortable . We had good service from Ken our salesman. However, we were stuck with mustard-colored, "Grey Poupon" color outside of our home, that we didn't order. We ordered a light brown. They didn't have it in stock, so just slapped this ugly yellow color on the outside of our home. It's ugly. Also, our carpet is beige, & who orders a beige carpet in OR? Not us! Ken tried to make changes, but the company could have cared less about anything AFTER the final sale, but we got stuck. Our AC unit took a dump 2 years after we moved in (2014), & it was a hassle getting the company to fix it. It was still under warranty. It shouldn't have happened, but the unit was a mid-grade or lower unit. It posed a very big problem for us. Hard wired smoke alarms were OUTDATED before home was finished & set onto our property @ end of '13. Nothing but issues with them for a long while, until we checked the dates on all 5 of them. They had been expired before home was set onto our property. Upon arrival, move-in date, this home looked like a tornado blew through. Many things didn't work & handymen were here every other week for about 1 year. They didn't fix the lighting fixtures in 1 of the bathrooms, & it fell on my head. I wasn't hurt badly, just scraped on left side of face. This was because fixtures weren't screwed in properly. Totally unprofessional & sloppy. Also, all frames on windows on outside had, after 4-5 years, developed mold, bc the frames weren't adhered properly. We paid out over $3,000 to have frames properly adhered, & continue to do so every 2-3 years. This was negligence. It was sloppy, again unprofessional. Ken did what he could. I can't complain. However, I feel we got raked hard with this home, & I can't wait to sell it. I don't want to spend my last years here & I/we want out of Lane County, OR period. In all, I/we appreciate all the help from Ken. He got us out of our Creswell, OR home, to a lot more privacy & outside room, 1.92 acres. It felt great to leave Creswell, the most unfriendly city I've ever lived, to this home in Elmira, OR. It was Ken who made the move happen.

DO NOT BUY FROM J AND M HOMES. We've had to pull every plug and switch and replace, fix multiple…read moreplumbing issues, wood trim and cabinets are crap......

Nice place. Right off the Delta Highway - easy to get to. Haha. Try to get there early - parking…read moreis tight. Staff is very nice. I don't know if I am used to things going for more - but the prices were great!!! I'm going to try to make this a regular haunt!! Comfortable benches to sit on - nice way to spend an afternoon.

I had dryrot around my toilet and tub.Gabe and his crew fixed the whole floor and installed the…read moreflooring. They did a great job.i would recommend them to anyone.

This company just did the demo on our kitchen countertops, and we couldn't be happier. They…read moreresponded to our bid request really quickly, and showed up this morning on time. They gave us a good price and got the work done without delay. Gabe is so easy to work with, and his helper was so nice. Gabe also helped us make a decision on new countertops and even recommended a granite supplier/ installer (that's a separate review for them when they do the install). Overall, let Gabe Cruz give you a bid on your next job - he's honest and knowledgeable... and a great guy.

These people are the poorest homemakers on the planet! You would not believe the things that are…read morewrong in our brand new home! Two different shades of carpet, cracked walls, cracks in the grout, our wood stove leaks, the list goes on & on & on and they ignore us over and over! Instead of fixing the problems, they totally ignore our requests and continue to brush us off. This is what we get for paying $100,000 cash!?!? I wish I had the time to stand outside of their facilities and warn people NOT TO BUY A HOME FROM THESE FRAUDS!

Had a hard time with the whole process at first but my sales rep took the time to explain to me…read morewhat to do with all my issues I had and they were fixed. We love our home

I bought dream home from J & M Homes in 2021. I moved in a year ago February. I went with Golden…read moreWest because of the floor plan, and the finish work was well done in the model home. I love my home, but the finish work is horrible. My home looked used it was so bad. I am fortunate I have the skill, time and money to start refinishing all the trim. What if I didn't. Next year I will redo the cabinets that I paid $3000- extra . J&M Homes went above and beyond. They sent someone an extra time to fix some of the problems, but there were too many. I am deeply disappointed in the quality! As a marketer I won't be selling Golden West products!

Excellent work. And fast and courteous! Had taken old driveway out in a day and laid the cement…read morethe next day. It's beautiful. Highly recommend!!

Really poor communication! In March 2026, we signed a contract with 4-Belt to do some sidewalk…read morerepair mandated by the city. On the day Tulanga was supposed to start, no one showed up. I waited a few days and then contacted him. "Oh - family emergency, we will start next week." Next week comes by and still no one comes. I wait a few days again and contact him again. "Oh - I injured my foot - next week for sure." I wait for the next week and again no one shows up. I wait a few days and contact him. "Oh - my foot is still injured - but next week for sure." Guess what - he did not show up the next week and then just stopped responding to my texts. I understand that delays come up but why is it my responsibility to have to repeatedly contact him when no one shows up on the scheduled date again and again? If something comes up, LET ME KNOW! And if you don't want to do it, LET ME KNOW! After a month of having my texts ignored, we gave up on him and contracted with the city to do the repair.

After calling multiple companies for new yard service, it was amazing how few people called back…read more M&J lawn care either answered the phone right away or called back immediately. They came out to the property within 24 hours to give an assessment and make suggestions. I was very pleased with the recommendations and I hired them. They've serviced the yard now for almost a month and are always on time, professional, reasonably priced. I've included some before and after photos. Highly recommend.

Very responsive and helpful. Excellent work. Show up when they promise and ask what needs to be…read moredone.

They deserve more than a 5 star rating. From start to finish they are superior to others. Starting…read morewith Ruby and ending with the movers the service was A+++. I would not hesitate to use them again or recommend them to a friend. Thank you for you hard work .

I needed a piano moved recently and had to coordinate it all from fast away. Ruby was so helpful,…read morepatient and compassionate of the circumstances. The move itself was a breeze. The place it was delivered was so impressed with the efficiency and attention to detail. I would highly recommend you call Ruby For your moving questions, more questions and then getting the job set. The value was very fair too. Gail

Some of the most friendly people!…read more He arrived promptly, gave suggestions for maintaining our carpet between cleanings & offered to return if stubborn stains reappeared! Price was reasonable. Love supporting local businesses!

Unbelievable service. I am incredibly impressed and rarely give a full five star review, but Marwan…read moreand Jeanette deserve this credit. They were very kind about rescheduling when I was not quite ready. On the day of our rescheduled appointment, Marwan arrived on time, patiently and thoroughly reviewed every room in the house before he got started. He explained the process and got to work. The results are amazing. Between a puppy, a very sick adult dog and life in general, our house and carpet felt and looked lived in. Marwan's expertise completely revived our carpet. His attention to detail is impeccable. I interviewed several companies before taking a chance on M & J and I'm so glad I went with them. The technical aspects of truck mounted extraction are important to note as is their fair pricing.