It's settled. With so many choices of plumbers in the area, I've got a plumber service…read more Efficient, skilled, and good personality! I'm a happy customer.

They were the first to respond in me needing a plumber, so I reached out to them. They said they…read morewould come by Monday (yesterday) at noon and give me a free quote. They were no shows, not even a call. I was very disappointed.

I needed to call with questions as the second owner of a house. They were quick to respond to email…read moreand very helpful, greatly appreciate their help.

I'm extremely satisfied with the work that Rich did for me. Over the past 3 years he made two…read moretrips to my property to assess the water flow in a 1960's-era well. When I was ready to activate the well, he completed the process of installing a pump and pressure tank quickly and efficiently. He knows this business and has been professional from start to finish. I recommend him without hesitation.

Our Alpine‑installed Lennox HVAC system failed after only five years when the compressor motor…read moredied. Even though the part was fully covered under warranty, Alpine insisted we pay for the labor, $1,100 in refrigerant, and the $125 service fee. When I questioned the charges, they simply threw the warranty at me and pointed to the line saying refrigerant isn't covered -- as if that excused a failure that shouldn't have happened in the first place. Their original bill came to $1,750 for a problem that wasn't ours to begin with. Being charged for someone else's mistake just doesn't sit right with me. I asked multiple times for the service manager to call me so we could discuss the charges. He didn't call until two weeks after the repair was already completed. He claimed he had called several times, but after checking my call log, he had only called once -- and didn't leave a message. If you're looking for a company that stands behind their work and communicates honestly, you may want to look elsewhere.

Had alpine come give us a estimate on replacement of heat and air and was told that we were going…read moreto get our ducts cleaned for free. We'll after we had the system installed they said oh that's a 900.00 cleaning and sorry but we are not doing it! (After we had a 17,500 system installed) we won't be using alpine again! Don't like liars!

Professional, on time, on budget. Chad was friendly and knowledgeable. I will recommend SOS to…read moreanyone who is in the area.

I was impressed with how quickly they contacted me. Both John and Chad were very professional and…read moreknowledgeable. They were great about taking the time and offering suggestions to better care for my septic. The septic system was well overdue and they worked hard to get it clean. They also put me on the list to contact again in a few years when it will be due, again. I highly recommend them and their work!

**UPDATE** I called…read moreTerrence and his crew back to replace a large part of my very old sewer line in my back yard that hadn't been touched since it was built in the 1950s. They did a great job, were finished in just a few hours, and I have a new sewer line working great for less than half of the other quotes I got. Fantastic company and a fantastic crew! **ORIGINAL REVIEW** Terrence and Jacob showed up at 4:30 p.m. to clear my sewer line. They both worked hard in the heat for 2 hours to clear large patch of very stubborn sludge in the line, then refused to charge me because they weren't able to clear the line as promised. They are coming back tomorrow morning with the large hydrojetter to finish the job and charge me once the line is cleared. They were both honest, very nice, communicated clearly, and have been a pleasure to work with. I personally really appreciate this kind of honesty and I reward it whenever I can. I'm going to hire them to fix that belly in my sewer line which is a much larger job with a much higher price tag than what I originally called them for. Terrence's bid was substantially lower than the other two bids I got for the same work.

I called Action Drain recently and was really impressed with how easy everything was. They got me…read morescheduled quickly, showed up when they said they would, and were super friendly the whole time. The technician worked fast, explained what was going on without trying to upsell anything, and cleaned up before leaving. Overall it was just a smooth, hassle-free experience and I'd definitely use them again.

I finally got the last of my 27 year old home water system upgraded…read more Mike came out and set me up with a temporary fix for a failing system. When he was done he grabbed a raw water sample to be analyzed for hardness among other things. With this info they were able to build the correct system for the proper treatment of my well water. We scheduled an install appointment and everything went very smooth. I was even out of town but Oregon Water Services has already earned my complete trust in their services. Knowing I was out of town, Mike still left me a voicemail letting me know he was arriving to swap out my softening system. When he was done he even texted me a pic of the completed work and let me know it was done, left me the instructions manual, programmed the system for me and even advised me on the proper salt for the new system! This new system is incredible! I had no idea that there could be such a difference in quality of water between a 1996 system and a 2022 system. My water was already clear, so it was surprising to see that it seemed even cleaner and tastes better. It even feels different in the shower. This upgrade makes me wish I had done it sooner. Thanks Mike and Oregon Water Services! Excellent work and excellent results once again!

They have been very helpful with our various well & water issues over many years at our rural 50…read moreyear old home. They helped us install a holding tank and provided important advice during last years drought. It is so great to have excellent folks to call upon.

My heat pump was installed a year ago and has been wonderful - quiet, efficient and less costly…read morethan my prior system. Today was its first annual maintenance visit. Jesse was terrific - he called to notify me of his arrival time, he was courteous, careful and thoughtful. He took a few moments to reassure my dog! Everything was well done. I have referred people to Priority One and will continue to do so.

I appreciate Priority One's service for maintaining our HVAC. The technician today was…read moreprofessional, competent, friendly and respectful. He communicated well, asking questions and listening. Great service, over the phone or in person, gets high marks from me. Confidence in getting the job done right is in itself a good value. I also value how the business office addresses the negative reviews here. I feel like if I had a problem I would get results by calling them. Thank you for being a well run business. Five stars for service, competent and professional techs, and strong office support.

Very happy with our service tech, Riley. He checked everything and fixed our dishwasher that day…read more We had another tech from another co who charged more and didn't even try to solve the problem. WE will use this company again.

Had AYS service tech come out for washer which was leaking. He had to find out prices to repair…read more Mgr called suggested because of repair cost be better to replace unit. Thanks to Michael who did further his mission of building relationships.