I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

Shaw and their team are AMAZING! In my line of work I work with them almost daily and they never…read morefail to communicate, be timely, and be fair. They are a great service I would recommend. Call for all your plumbing needs!

Had a great experience with him!! Needed a day of quick fix and he knew exactly what to do and we…read moredidn't feel overcharged. Very friendly and confident in what he does, in the best way. Not cocky just he knows his stuff.

Plummer was running a little late but called and let me know earlier jobs took longer than…read moreexpected, so good communication. Plummer was friendly and knowledgeable We had a problem turning water on after new water heater installed. Plummer came back to fix it right away (we should have checked it before he left but he should have too). Work was reasonably priced and bid was accurat.

HIGHLY RECOMMEND Oregon Custom Plumbing. The owners/workers are amazing people, They are honest…read moreand hard working, if they say the can do the work they will do it and do it right their work is nothing less then the best...... if you call them and it's a job they can do you won't be disappointed........

From the owner: Oregon Custom Plumbing brings over 65 years of combined plumbing experience to homeowners and…read morebuilders, proudly serving all of Lane County and the surrounding areas--including Fall Creek, Eugene, Springfield, Cottage Grove, Junction City, and Veneta. As a women-owned and family-operated business, we take immense pride in delivering standard-setting residential and light commercial plumbing solutions backed by honest communication, professional accountability, and a dedicated warranty program. Fully licensed, bonded, and insured, our expert team specializes in fast, reliable water heater installation and replacement, custom remodel plumbing for kitchens and bathrooms, and comprehensive new construction plumbing from rough-in to top-out. Contact Oregon Custom Plumbing today to schedule your free estimate and experience the difference that true, local expertise makes for your home.

I have had two plumbers, Juan and Chanse, and an electrician, Brandon, come to the house. They…read morehave each been professional, personable, and very helpful. Each one has been so good to explain things to me in a straightforward, easily understandable way. I am impressed with Reynolds as a company, from the office staff to each of the technicians, and I look forward to continuing to work with them.

Rod was efficient, working while explaining what he was doing the entire visit. He swiftly repaired…read morea broken wall outlet. He gave me several explanations for what he was working on so I could easily understand his reason for fixing my wall outlets. We had been having power outages and they needed repairing. He added some information regarding light switches that didn't work so we are going to have our home in good shape this month thanks to Rod!

Jim came to my rescue on a Sunday morning... he's very friendly and fixed my pipes with a smile on…read morehis face!!!! I would definitely recommend him to everyone I know!!!

Great customer service and even though they made a service call (time, gas, etc) there was no…read morecharge as the issue was not plumbing. Scheduling was easy and when they had free time they offered me an earlier appointment.

Brandon was timely, affordable, efficient , and clearly very experienced. He was able to handle a…read morevariety of small and large issues. I originally called him about a drain clean out, which turned out to be an emergency and had to be done separately by a plumber, as well as some porch repair. He worked well without supervision, kept in touch via phone and text and the finished product looks great.

Was on time, checked out old water heater and because of upper element shorting out said it was…read morealso leaking in several areas. Replaced it did great job replacing and hooking it up. Very helpful and friendly.

I called Action Drain recently and was really impressed with how easy everything was. They got me…read morescheduled quickly, showed up when they said they would, and were super friendly the whole time. The technician worked fast, explained what was going on without trying to upsell anything, and cleaned up before leaving. Overall it was just a smooth, hassle-free experience and I'd definitely use them again.

The technician came at noon reporting that his truck was burglarized the night before and he didn't…read morehave tools. I got a ladder, screwdriver and hammer and removed three downspouts myself He power jetted two drains which he couldn't clear and just ran my hose down the third drain reporting that it wasn't clogged. For this I had to write a $250 check, and when I gently complained about paying so much for no results, I wad told that operating the power jet drain unclogger was expensive After he left I discovered the third drain WAS clogged. He left dirt backsplatter on me white garage door, driveway and garage wall after he pulled the jet out of the drain while under power. I had to give him a couple towels to clean his upper body When he left I had to clean up and replace the downspouts myself. I wouldn't recommend this company to my worst enemy. Who shows up to a job without tools??? Ever heard if stopping by the hardware store??? I am a single 72 year old female- lucky I had tools and could do part of the job and put my storm system back in order

Total rip off. I had no choice because I'm out of state. Renter told me he was there for 45 min…read more Total and charged me $725.00 to replace valve and 3 ft of pvc pipe.

Quick Response. Quick scheduling. Got ithe job done in a timely manner. Fair price. Excellent…read morework! We will definitely be using him as our go-to Plumber from now on! Excellent service!