took my newborn daughter here . worst service EVER . front desk and doctor were RUDE . wouldnt…read moretake my dog here .

They are very kind towards children. My kids love going there to play with the toys and read the…read morebooks. My son loves the Trolls stickers at the front of the office.

I love this office... from the first call... I sent a request online and about two hours later…read morereceived a phone call. I was able to explain to them why I was interested in switching to their office... listened to my needs and made me feel as if it was a good choice.... the day before I received a call to confirm and also a text msg which was perfect communication... the day of the appointment as I was walking though the door Bailey (my daughter) was already been greeted. They directed most of their attention to my daughter... made her feel very comfortable.... when we went to the back it was more then I excepted.... everything... the area, the dentist assistants and the dentist was all kid friendly. Even tho my Little has to get use to the dentist they were very patient with her and understanding... been a dental Assistant myself they still explained everything to me very detailed. As we left... bailey got to win a prize which was really cool. Kinda wished I could be seen by that clinic lol... oh and we are Military Tori care Prime United... they do not accept that insurance but they accept Military and give us the same discount the regular United offer which is t too bad. Can't wait till our next visit... hopefully this helps some parents that are looking for everything I experienced. I recommend this office to EVERYONE

Amazing staff and Dr. S is great in explaining how to work with the situaion that was presented to…read moreus and our child. I highly recommend Dr S and her offices

DOES NOT HELP CHILDREN WITH DEVELOPMENTAL DELAYS I started coming here on a recommendation from…read morefriends and it was quiet a drive but from what i heard it was worth it but ive been there atleast 4 times for my kiddo and they couldn't remember me one time even this last time made me fill out first time intake forms again on the website it says they deal with adhd kids or developmental delays DO NOT BELIEVE THE WEBSITE the nurses have no bedside manner and look at you like your crazy and verbatim says "dont know what we can do for you here" shrugs her shoulders when you say you have a appointment for developmental delays if you dont do that here why did you have the women on the phone make my appointment i said thats what i was coming for why do you have it on your website also, my appointment was at 3 o'clock originally the lady at the front called and asked me to come in at one. I came in at one and the nasty blonde nurse came in my room at about 1:30 and told me there was nothing she could do for me and then proceeded to leave and we waited another 30 minutes before we walked out. Would I have actually gotten seen at three if I shown up at three?i tell you this THIS BUSINESS WILL NOT SURVIVE WITH YOUR NASTY NURSES this place is all about drugging( vaccinations and prescriptions if your kid has a cough) your kids instead of actually helping or even a simple referral also no computer system no confirmation calls, no appointment reminders you have to do all this on your own. I highly suggest everyone who goes here finds another facility and if you were looking for a good place go somewhere else. THEY WILL NOT HELP YOUR KID IF THEY HAVE A DISABILITY

Have come here since I was a little girl, as well as my siblings. Now my son goes here. Dr. Licen…read moreis always helpful everyone is cheerful. I'm never disappointed when I come. Everyone is super understanding and I never feel like I'm being judged.

Great place for children. Friendly staff. They are very attentive to our needs. Front desk is super…read morefriendly.

I brought my child to this office and I was not disappointed!…read more If you're looking for the needle in a haystack physician WHO ACTUALLY UNDERSTANDS THAT PARENTS NEED CHOICES WHEN IT COMES TO VACCINES be your decision to fully vaccinate, do an alternative schedule, selectively vaccinate, or completely forego vaccinating entirely due to familiar or genetic complications associated with your family's health history, this is really the place for you. If you want a doctor who I pushy about vaccinations and will not compromise their orthodox approach, don't come here. I am floored to see so many ungrateful parents whining about wait times and "rude staff". I assure you that I drove almost 3 hours to this clinic and everyone was very professional. This place was a dream come true. All of the information I needed was provided to me when I asked for it. My wait time was not extensive at all. They did not lose my Childs appointment. My child's very first visit to this office was an absolute dream. It was my very first time there. I happily paid all of the fees. I will definitely be bringing my other 3 children here for healthcare from now on! And by the way, Dr. Caldwell and the DNP here are amazing. They're dedicated to keeping children safe and healthy. The nurses have plenty of knowledge to give sound advice. I appreciate the existence of this particular practice and it's a shame that so many parents in the comments failed to appreciate a Vaccine Friendly clinic completely ignoring how rare, few and far between they are and even tried to smear this wonderful office to turn other people away and harm this practice! I can't fathom how or why. I encourage you to bring you child or children here :) Bring kindness and patience with you and you'll have the best experience just like I did!

Dr. Caldwell is a genius. Only idiots think she is 'out there' when she is the only sane…read morepediatrician in the state of VA. We literally drive an hour to see her because of all the vaccine pushing quacks where we live.

So an update with the staffing. They have had several changes in the staff but still the search…read morecontinues for the right one. There is finally a nurse there to help as far as she can but we still ended up waiting for the doctor to give her final look over. Went in at 8:20 left at 10:30...for a well checkup. Do better with the wait time!!!!!!!!!!!!! Ugggghhhhhhh!!!!!!!

They never answer the phone abs it wasn't until I called Cigna and complain to them, and Cigna…read morecalled they answered the phone and Cigna put me in on 3 way in order for me to get an answer. Then to tell me I had to pay $5 for a physical form for school. When did they start that? The answer she gave was because I didn't ask for it the time of the visit sound real shady. They will get they $5, in nickels cause they ain't even worth 5 cent. Only excuse, we short staffed. So the staff there don't answer phones and close and lock the doors on a day that is clearly marked on the door that is open. I got there on a Fri at 3:10 and the door say 5 with no additional notes or signage. Don't take your child there and expect communication cause there ain't any.

Tami Rickey is my provider. She is thorough and kind. I've been seeing her for about 5 years. 10/10read more

I've been a patient for 20+ years and I am 100% DONE! It has steadily gotten worse to the point the…read moreonly thing they care about is billing for office visits. I desperately needed to see someone for a severe allergic reaction to poison ivy, my dr is never available anymore and no one would see me. This is not new for me, my record would show I simply need a prednisone prescription. So I will be pulling my records and finding a new office. Amazon virtual visit was the only doctor I could get! After more than 20 years there!!! My husband got the last appt (same issue) and the nurse practitioner (even though I was willing to pay) and was there with him l, did not need a whole separate appt time, would not even consider treating me. It is literally over my whole body. I have had terrible terrible experiences at urgent care facilities. Prime Care has steadily become less about the patient and more about the billing.