1. Trident Pools & Excavation

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    Trident Pools & Excavation

    1.0 (1 review)
    Open 7:00 am - 5:00 pm

    Services - Trident Pools & Excavation

    Excavation

    Trench digging

    Trident Pools & Excavation Photos

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    5 years ago

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    Orange County Pools & Spas

    Orange County Pools & Spas

    (24 reviews)

    LOVE this place! They take care of you as soon as you walk in. They actuality saved me alot of…read moremoney not selling me a bunch of useless stuff to put in my pool like another pool store did last couple years. One of the guys there ,serious looking younger guy , schooled me big time on my pool and what I was doing wrong. He is straight and to the point . I'd take that any day over a super duper nice guy that just makes you spend lots of money.. Our new favorite pool store!

    Orange County Pools in New Windsor, NY - 0 Stars. Horrible experience over the entire process of…read moreinstalling a new custom vinyl pool with a fiberglass hot tub within the footprint of the pool. We dealt with Shane, who is absolutely useless. Knows nothing about the equipment he sells, could not remember anything we had gone over with him or the actual liner and products we wanted. We were doing stone coping and pavers around the pool. Told us we must use 12" coping. Luckily I waited to order the stone as when they installed the the pool walls and the hot tub (which was delayed by several month because they told us the wrong one was sent to them - an absolute lie as we had to chase them down up to the day before they were supposed to install it until they finally lied to us and tried to talk us into doing a concrete hot tub instead - which by the way they originally said they could not do). When they finally installed the hot tub 4+ months later, 12" coping would not cover the gap between the hot tub and the pool wall because they had measured incorrectly. (needed at least 14" coping). Then the hot tub was leaking from day one. Couldn't get the basics right - if it doesn't hold water, nothing else matters. They sent over someone who didn't know what he was doing and was just smearing caulk all over the one light fixture in the hot tub to try and fix it. After the 4th! visit to find fix the leak, we had to get a sonic leak detection specialist to find and repair the leak. Then one of the relays went out at the Pentair panel. We were now dealing with the owner of the company (Vinnie) due to Shane's complete incompetence (I can not stress enough how clueless he is..). Vinnie tried to claim it happened because the low voltage line was run in the same conduit as the high voltage line (this is not the cause) and it was our electricians fault and needed to go back to them. He didn't realize that HIS electrician had run it.. another idiot trying to offload his mistakes onto us. They sent a nice guy over to fix it and he replaced the relay, but said he couldn't test as he didn't know how, but it should be good as it was a new part - the first one was a new part also, you need to test it. I did it myself. They also ran the lines for surface mounted air control valves (for bubbles in the hot tub) right in the walk path and where you step into the hot tub. I spoke to Shane (Vinnie wasn't available) to tell them they needed to be moved (10 mintue job - pvc flex pipe) and Shane said I don't think you can do that.. The guy who knows nothing about pools, now has an opinion on pool plumbing. I told him it absolutely can be done, and WILL be done, I was asking them to do it as they had put them in the wrong place. He got back to me after talking to his techs and gave me a quote of $150 per hour to move. Thanks for nothing idiot. I did it myself in ten minutes, no issues. Shane also ordered the cover for the pool and hot tub incorrectly. He literally co do nothing right. We spent over 1 and 1/2 years dealing with their incompetence. The actual pool builders they outsourced to (believe they were called King Pools) were good. NEVER EVER think about using them, you will regret it like we did.

    Connolly's Septic & Excavation - Frank Connolly, Owner - Connolly's Septic & Excavation - Yorktown Heights, Mahopac, Somers, Scarsdale, Brewster

    Connolly's Septic & Excavation

    (13 reviews)

    Couldn't be more satisfied with Connolly's Septic. My husband and I were so upset finding out the…read moreseptic was failing in a house we just bought. Frank put our minds at ease that it wasn't as dire as other companies made us think. His price was significantly lower than a couple other companies ( 10k lower than T Webber) and despite the Dept. Of Health saying top soil and sand needed to be brought in Frank didn't put that cost on us. He's honest, knowledgeable and got the job done well. Thank you Frank and your team!!

    I wish I didn't have to write this, but unfortunately Frank Connolly screwed up big time when he…read moreput in my septic system. It was installed when we moved into our house a year and a half ago. At the time, Frank was easy to talk to, responsive, and I generally thought he did a good job. Fast forward to about a month ago, and I noticed the sump pump in my basement was running non-stop - a tremendous amount of water was entering the sump despite it not having rained in days. Outside my house, I could see the discharge from the pump entering an underground pipe that led to the road, but I had a suspicion that the water was somehow being recycled. So I rerouted the discharge out of the ground and down my driveway instead, and immediately the inflow to the sump slowed down. At that point I knew there was a break somewhere in the discharge pipe between the house and the road that was causing the water to flow back under my foundation every time it was pumped out. I started to dig to look for the break, but never in my wildest dreams did I expect what I found. The discharge pipe simply ended in my front yard, at a point about 10 feet uphill of the septic system Frank had installed. A segment of the pipe had been detached, and when I dug a little further, I found that segment buried on top of the septic system (see photo). The septic system (black plastic piece) was directly in the way of the discharge pipe, and the evidence strongly suggested that Frank's guys encountered the discharge pipe when they installed the septic and simply removed the part of the pipe that was in the way. I contacted Frank to see if he could come by and take a look. I gave him the benefit of the doubt and figured he didn't know that this had happened, that his guys had done this without his knowledge. I did finally speak to him, and he sounded apologetic, but despite multiple requests to come to the house, he never showed up. I didn't feel like spending thousands of dollars to have another contractor fix the problem, so I did the damn thing myself. It should be noted that Frank had given me a written two-year warranty when he installed my septic system. I'm pretty sure I could sue him for what it would have cost to fix it, but it's not worth the effort to me. I figured a more effective recourse was to let others know not to do business with this dude. I'm still amazed that someone would do this, but I guess there's a reason it's hard to trust a contractor.

    Trident Pools & Excavation - excavationservices - Updated July 2026

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