I rarely write reviews, but Stephen at Tried & True Irrigation absolutely earned this one. I originally called because one irrigation zone had stopped working. After trying to troubleshoot it myself (and making things considerably more confusing!), Stephen came out for a diagnostic and quickly sorted through years of previous repairs and workarounds. He discovered that one controller output had failed, a previous contractor had combined two zones as a temporary fix, one of the drip valves had failed, and the original valve wiring needed to be remapped correctly. Rather than simply replacing a single part and leaving me with an aging system, he took the time to explain my options without any pressure. I decided to replace the controller, all five valves, solenoids, and wiring so the entire irrigation system would essentially be brand new. The workmanship is outstanding. The wiring is clean and organized, every valve is labeled, the controller is programmed and clearly documented, and everything now works exactly as it should. What impressed me most was Stephen's professionalism, honesty, and communication. He patiently answered all of my questions, explained what he was finding, and made sure I understood why each recommendation was being made. It's obvious he takes pride in doing the job right rather than just getting the job done. If you're looking for someone who is knowledgeable, trustworthy, and meticulous, I highly recommend Stephen and Tried and True Irrigation. This was one of the best home service experiences I've had, and I wouldn't hesitate to call them again. read more

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Stephen was great to work with. He was timely, had excellent communication about the problems and solutions with the sprinkler system, and gave a fair price to get the job done. His work ethic was meticulous with a great attention to detail. He also helped me set the timer on my existing sprinkler programmable system. I would definitely use Tried & True Irrigation again and would highly recommend them. read more

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I had an energy leak on Saturday. I reached out to tried and true and received a call in less than 5 minutes. Stephan arrived at my house at 8:15 PM to repair. Stephen was very polite, explained the issue and how he would be performing the repair. VERY impressed with service and responsiveness. I will 100% contact Stephan / Tried & True if I have future irrigation needs. read more

Great quality expertise, performance and top quality products. Nicest guy who clearly explains the situation, several repair options, and the cost of each option. Diligent worker. Arrives precisely on time. Works at a professional pace, gets the job completed without delays. Refurbished my 21 year old multi zone home irrigation system that had been ruined by 2 decades of multiple incompetent landscapers. Diagnosed 14 defective sprinkler heads, leaky valves and broken irrigation lines. Installed top quality valves. Used new electrical wires to the timer box. Of course everything works perfectly now. Highly recommended. read more

Tried & True Irrigation - All new replacement valves. - Irrigation Near Me

Stephen really helped us out. His communication skills are top notch. He got back with me right away. Was clear and concise. He let me know when he was coming and arrived on time. He explained what he was doing and what the cost would be. He found some leaks I had that I didn't know about while finding an inexpensive way to handle the leak I had him out for! He replaced my valves (11 of them) for a fair price and now my system is working well! He pointed out some items that will need to be fixed in the future but had my budget in mind so we could prioritize. His work was neat too! I look forward to having him back for future projects. read more

Tried & True Irrigation - just a few new valves. He was sorry they couldn't be more in line but the original piping wouldn't allow for it!! - Irrigation Near Me

Stephen did an amazing job from start to finish! He was extremely thorough and diligent during the bid phase to ensure he captured all my requests accurately. It was a great value for what I was asking for. What really earned the 5 stars is he was super knowledgeable and gave me tons of expertise, guidance, and advice on how to run my irrigation lines and other questions that weren't included in the scope of work we had contracted (even sent me links to material I'd need for some of my crazy ideas). He really went above and beyond and I greatly appreciate that. If you're looking for irrigation work (or drainage) - Stephen of Tried & True is someone I'll continue to refer to friends/neighbors. read more

Tried & True Irrigation - 3 added valves and cleaned up (shortened) the existing valve that was installed already when i purchased the house. - Irrigation Near Me

Stephen was great throughout the whole process. He responded quickly to our request and came back with a competitive and fair estimate. Once we made the decision to choose Tried & True, he came out to do the work within a couple days. The work was done quickly and correctly and he left a clean work area. Will definitely call him back for any future work. read more

Tried & True Irrigation - Irrigation Near Me

Stefan did an amazing job fixing my sprinklers and irrigation system. I found him to be kind, nice, approachable, very knowledgeable and conscientious about being on time. He ran into a couple obstacles with the repair my irrigation system being 30+ years old. My irrigation system is convoluted and outdated. He did his due diligence in locating the problem, fixing it all in a timely manner. I shopped around and found his prices to be the most reasonable. I will definitely recommend him to my family and friends. read more

Stephen was professional, timely and good quality work as I had expected. He responded quickly and worth immediate availability.

Within 2 minutes of putting my irrigation problem on yelp, I had received a call from Tried and True Irrigation. He was available that same day within 2 hours. He was extremely knowledgeable, friendly and professional. I was happy with the quoted price as well. I highly recommend Tried and True Irrigation for all of your sprinkler repair and diagnostic needs. Thank you for the great work you did! read more

Called Stephen for a quote for a front and back full irrigation job. He responded quickly, showed up on time, provided a fair quote, and answered all questions and changes I had quickly and professionally. Stephen ended up setting up two systems with multiple valves. Trees and bushes on different valves. Everything made sense throughout the process. Sent me videos throughout the job showing progress or asking questions. I've worked with many contractors throughout the years and I can appreciate how responsive and how well Stephen communicated with me throughout the job. If he said he was showing up Tuesday, he was there Tuesday. It was truly refreshing. Besides that, he did a great job setting everything up, every plant planted is thriving. He even came back a month later and changes the settings on the valve that was watering the new sod. Follow through and reliability. Thank you Stephen for a job well done. read more

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Stephen was prompt in replying to my request for service, and showed up at our house several hours later to repair a leak in our sprinkler line, as well as dig out a sprinkler that had become wrapped up in tree roots. He did a great job! Couldn't be happier with the quick work he made of this project, which had been bedeviling us for months. read more

I would recommend, fast prompt service, very professional, immediately identified the problem with my system and fixed it with in an hour.

Stephen offer me a detailed and fair quote. Showed up on time and did the job professionally. I will definitely recommend him to others in my neighborhood. read more

I called Stephen at 2pm with a couple busted valves that happened to fail within a few hours of each other. He was on site within an hour and had it fixed by 4pm. I called around to a few other companies and they were either booked out for days/weeks or were significantly more expensive. I'm super grateful I found Stephen and will certainly be calling him first should any other plumbing needs arise! Major pluses in my book: -responsive -explained the services thoroughly -transparent pric -no upselling -took the time to hang out and make sure everything was working read more

Tried & True Irrigation - Valve after. This one's manual so it didn't need to be hooked up. - Irrigation Near Me

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Steven is a true professional with great work ethics. I contacted him to diagnose and make repairs to a poor installation done by someone else. He showed up on time to the appointment for the estimate and was meticulous in figuring out the issues with the faulty installation that needed to be completely redone. He prepared a clear estimate on the spot and sent it to me electronically. I was able to review and approve it and schedule the job. On the day of the job, he showed up on time and installed a new set of valves among other things. The attached picture is the final product and I'm super happy about the quality of his work and how it turned out. Thank you, Steven! read more

Tried & True Irrigation - Valves installed by Stephen - Irrigation Near Me

Steve arrived on time and took time to explain the process of replacing my irrigation system. He was extremely professional with his work. The quote and the time to complete job was more than expected. He was expedient in completing each task and providing explanations on how I could conserve water usage. He let my property clean and neat. I will him for all jobs requiring a knowledgeable technician. read more

I had multiple sprinkler issues, line breaks and broken sprinkler heads. Stephen came and repaired my issues the same day that I messaged him. He identified more issues with my system and came back the next day to correct them. It was a great value and I will contact him again next time for my sprinkler needs. read more

Wow! Too bad all contractors aren't as conscientious and professional as Stephen is. He did a fabulous job on our front yard promptly and at a fair price. Highly recommend! read more

I originally recommended Tried & True but am changing to no would not recommend. Stephen WAS quick to respond to get the job but now I'm having a situation with the job done have reached out a few times with no response At this point it was wasted money spent read more

I had a great experience with Stephen at Tried and True irrigation. Stephen promptly responded to my request for help with my sprinklers at my rental property and immediately scheduled a time to come fix it. Once on site he identified a few other problems that needed fixed, and gave me a fair price to do the repairs. He was kind and professional with my tenants and finished the job quickly. I will definitely be calling Stephen when it's time to install an irrigation system at my primary home this fall! read more

Stephen just replaced my busted drip irrigation valve on a Saturday! Granted it was an emergency but completely warranted. He responded within 5 minutes of the initial Yelp request. Communication was clear and precise and arrived on time. Job was done professionally and well within the estimated time frame. Friendly and pleasant demeanor who explained the issues and options. Work comes with a 2 year limited warranty on all repairs and installations. I would highly Stephen at Tried and True Irrigation. read more

Fixed leaks, very helpful and courteous. Completed work quickly at a reasonable rate. Thanks!

Everything was great. Things were explained clearly-and the work was professional at fair price. I would highly recommend

Stephen was polite, explained the repairs and costs. He arrived a little late but I put that to traffic. He worked proficiently and got the job done in a few hours. (don't know the exact time frame) He replaced two valves and the piping leading to the valves. Stephen pointed out the one valve in another section of the yard that needed so work. I will call Stephen when I am ready to have that one repaired. He does excellent work and I would recommend him to anyone that asks. Thank you Stephen read more

Stephen is the owner and only employee of Tried and True Irrigation. He works exclusively on irrigation systems. He is very personable, confident and competent. He is also very responsive to requests, and he works quickly and efficienly to complete any work needed. He responded to my phone call immediately, came to my home, and completed the needed repairs all on the same day. Highly recommended. read more

Stephen was excellent, took time to explain what he would do and what was required, and worked diligently to complete the repair. Offered full information so I could make an informed decision but didn't pressure. Highly recommend. read more

Steven was prompt with his online estimate. He was available the next day. He showed up on time and diagnosed my problem quickly and explained what needed to be done. He also discovered a second problem and repaired that as well. I would not hesitate to call Tried & True in the future. If you have sprinkler or other lawn irrigation problems, I highly recommend this company. read more

Stephen and his team are as good as it gets. Completely redid all of the irrigation in my yard and were able to troubleshoot some issues along the way. If you need help with your sprinklers, don't hesitate to give him a call! read more

I had water pouring out of a crack in my driveway every time my sprinklers went on. I called Tried and True and asked if Stephen would take a look and give me an estimate. We assumed that there was a break in the pipe that ran under the driveway, so part of the concrete would probably have to be removed to get at the leak. I was informed that the cost could be between $2,000 and $3,000. When Stephen arrived and saw the leak, he thought he could hear water bubbling at a spot near the side of the driveway. Sure enough, when he lifted some bricks and a large stepping stone, water gushed up exposing a break in the pipe. Stephen was able to fix the leak, as well as replace a 30-year old timer at my request, all that same afternoon and at a cost far less than what was originally estimated. I couldn't be happier. read more

We hired Steve to redo our drip lines and antiquated sprinklers. He got back to us very quickly and did a fabulous job and even helped with a neighbors' emergency on a holiday! I highly recommend Steve for your irrigation needs. He knows what he's doing and you will be very pleased! read more

I had a drip irrigation zone with a bad solenoid, causing the system to remain in the on position and not run through other zones. Stephen was able to fix the problem and recommended updating the remaining solenoids (20 yrs old) to prevent future problems and save money on the installation cost for multiple valves. He also repaired 5/8" tubing that squirrels had chewed holes in! Wonderful to work with, on time, clean finish. read more

Fantastic experience! Stephen has helped us with irrigation issues on a few occasions and offers great customer service and quality work at a fair price. read more

Highly recommended for drainage. We had an issue with our backyard draining after our sprinklers ran or after a steady rainfall and we could have pools of water on our patio and the low spots in the yard. While most companies called wanted to trench to our front yard and install sump pumps, Stephen came in with a very simple and efficient solution that met our needs. He gave us a quote and was able to complete the installation of a French drain in a day. He made sure to run water through the new system to sow how it worked. We had a rainstorm the week after the French drain was installed and the new drain system worked exactly like Stephen suggested. Stephen was very thorough with his work and made sure we were satisfied with the work before he left. His price was very fair and was a pleasure to do business with. read more

Stephen was both responsive and knowledgeable. He came twice on 2 different holidays when my sprinkler system failed. He is always clear on what the price will be.. i have called him several times. read more

Highly recommend. I had a major water leak from my main irrigation line in the front yard near the meter box that was difficult to diagnose and ultimately repair. Turns out there were also a few more smaller leaks further up the line from a faulty connection from the main service line to the irrigation line (made by the Trenchless Company 4 years earlier when they replaced the main service line). Stephen is very thorough, responsive, and backs his work. In addition, his prices are fair and he values good rapport with customers. read more

Stephen contacted me right away and set up a visit for the next day to repair two drip control valves that weren't working. He was on time and quickly assessed the situation. Only one of the valves needed replacement; the other needed a new joint. He amended the estimate accordingly. The cost was very reasonable especially considering the quality of materials and the one year guarantee. He explained the necessary repairs and pointed out a potential problem with the master water valve. Upon my request he gave me an estimate for that repair to be done next week. Knowing that the irrigation system will be ready for Sacramento's summer heat gives me peace of mind. read more

I needed dripline and sprinkler repaired. Stephen was very responsive. He was clear about cost and even provided an additional service, because he recognized it was the better solution, and didn't upcharge. He worked quickly and cleaned up after himself. I wouldn't hesitate to call on him again. read more

I highly recommend Stephen and his crew. He was always prompt and communicative, invoices and estimates were emailed on time and he always followed up with a text there were no glitches. There was a hiccup with our job (no fault of his. 100 year old house, gotta love them), and he knew who to call to get everything fixed properly so work could continue. The french drains are perfect and we've already had some rain and no more flooding in my basement. read more

Stephen was great! I had a very challenging issue with a root that had damaged the line. Stephen was able to seal the line and recommend a much better sprinkler head set up. I had 15 foot sprinkler heads that had been incorrectly installed by a previous company and Stephen explained why I was getting brown areas even though it felt like water was hitting the area. His billing was very reasonable and he was clear with all costs before moving forward. I would highly recommend. read more