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    Triggs Bay Resort

    4.1 (9 reviews)
    ModerateHotels, Boating

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    1 year ago

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    2 years ago

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    6 years ago

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    6 years ago

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    10 years ago

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    8 years ago

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    8 years ago

    Good service today for a boat rental. Difficult day given the high water and busy schedule. They were very accommodating. We'll be back.

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    10 years ago

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    Bridges Bay Resort

    Bridges Bay Resort

    (41 reviews)

    Summary: Great Value in the off season. (Have not been…read moreduring peak). Staff were wonderful. Rooms reasonably clean with nice beds, nice floor plans, and a great indoor water park for younger families. We plan to return! Don't follow GPS in from the East or you will do 8 miles of dirt roads. Go hwy 9 to 71.. The Details: We took our grandchildren here the first weekend of January for their Christmas present. Check-in was easy, the price matched the quote I had been given, and the 2 lead ladies at the front we amazing throughout our stay. The rooms were nice and large, clean enough, nicely decorated, and well maintained. There was a massive deck balcony overlooking the lake and the beds were comfy. The indoor water park was included, easy to get to without going out into the cold, it was clean, and great fun for our group..... 5 kids ranging from 2-9 years of age. Pros: ---Nice rooms ---Great indoor park for kids about 12 and under ---Located near many services ---Off season prices nearly 1/2 of what the Dells are charging for off season ---the 2 ladies who run the front Cons: ---our room was not gross, but there was dust and minor debris in every corner of most rooms. Almost as if their vacuum cannot get into most corners. If cleanliness of the room is your pet peeve, you could be unhappy, but to 95% of the people... it was fine. ---it did not bother me, but several guests had their pets with them. This could be a con for some.

    This was, by far, the worst hotel experience I have ever had. The conditions of the room, combined…read morewith the complete lack of urgency from management, were unacceptable. Upon entering the room, we were immediately met with an overwhelming chemical cleaning odor that appeared to be masking another unpleasant smell. Later that evening, my son pulled back the bedcovers and found a live bug in the sheets. That alone raised serious concerns about the cleanliness and sanitation of the room. The following morning, our toilet overflowed and would not flush despite minimal toilet paper use. We left for the waterpark expecting the issue would be addressed while we were gone. When we returned that evening, the toilet was still overflowing and nothing had been done. It was only then that we were informed the hotel does not provide daily housekeeping, something that was never communicated to us at check-in. Regardless, a reported plumbing issue should have been treated as a maintenance concern, not left unresolved. After calling the front desk, I was told that maintenance had gone home and that I would need to come to the lobby and pick up a plunger myself. Rather than sending assistance, the hotel expected a paying guest to resolve a plumbing issue. With two children, we were forced to repeatedly travel from the third floor to the lobby just to use a restroom until my husband spent part of the night attempting to repair the toilet himself. The following morning, I spoke with the manager, Tom, to express my concerns. His response was dismissive, and he simply suggested I email his supervisor. After speaking with the supervisor later that day, the hotel's resolution for a stay that cost nearly $500 was a $50 credit. We also alerted the front desk to a large broken glass vodka bottle lying next to our vehicle with other trash, as it posed a safety hazard and could have easily caused a flat tire. Another safety concern! A hotel's responsibility is to provide guests with a clean, safe, and functional environment. This property failed on every level. The unsanitary conditions, unresolved maintenance issues, poor customer service, and lack of accountability made this one of the most disappointing lodging experiences my family has ever had. I cannot recommend this hotel and would strongly encourage others to stay elsewhere.

    Vintage Block Inn & Suites

    Vintage Block Inn & Suites

    (19 reviews)

    $$

    Stayed here July 9th for one night. Rate was $186. The room had not been cleaned. There was sand…read moreall over the sheets and under the quilts, hair pins on the night stand between the beds. We discovered this at 11pm, so we made it work. At checkout,  I told front desk employee who blew it off and just said, "thanks for letting me know". Unsatisfied, I contacted trip.com with whom I made the reservation. After several weeks of going back and forth because they had no luck contacting the property owner, Misty, I was told they could only offer a refund of $36 which wasn't enough. I decided to contact this Misty myself. She returned my call and left a voicemail stating she would not be doing anything further for me. I called back and spoke with a lady who wanted to know the whole story all over again. She told me I should have said something sooner and they would have cleaned the room. I told her the room should have been clean from the beginning!! After check in, we left right away to enjoy our day at the lake and didn't get back until late. I didn't realize that we needed to inspect the room for cleanliness. I wasn't asking for a full refund, but certainly more than $36 or even a free night. They wanted to do nothing but argue and hang up the phone. Haven't heard anything since. $186 for a dirty room with sand in the beds and someone else's dirty hair pins on the uncleaned nightstand. The owner and staff are rudely dismissive and unhelpful and they're selling dirty rooms. Unacceptable! 1 Star.

    This is a good place for families with a pool, free on-property use only bikes, games, fire pits…read moreand grills and a very basic breakfast. The standard rooms are small but the king sized beds were comfortable. There is a microwave, drip coffee pot and fridge and the decor is fun; however be aware of the flies, we killed 10 our first night. There is a fly swatter in every room, so this must be commonplace. They do not have any hangers in the room. We requested some and they gave us some rather tired looking bent ones, but at least they were useable. The breakfast was not good, only two choices of sugar cereal, waffles, toast, sad- looking mini muffins and donut holes, and a bowl of scoop yourself yogurt, not very sanitary. No fruit or oatmeal. The rooms have thin walls so you will hear your neighbors TV and children running around, though the 10:30 pm quiet time seems to be enforced, except for the bar hoppers who come back at 2:30am. Bring earplugs if you sleep lightly. For the $200 plus tax price I would definitely not stay here again. If you have young children or just want to crash after a party, this may be a good choice for you.

    Triggs Bay Resort - hotels - Updated July 2026

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