It turned out to be the Touch-Up paint that I ordered on-line…read more Matt had Jeromy re-mix my Audi's "paint code", and voila, A Perfect Match to my original, 22-year-old factory paint. Matt and Jeromy took over an hour to clean up the 'mess' I had made. I left with a small bottle of the correct paint and a 'handshake'. That is what I 'call' the Attitude That Creates Business.

Had front end of car damaged after hitting huge boulder…read more Got estimate and had great service and estimator had work done for less than quote. Office was clean and Abbey was so helpful and knowledgeable. Contacted me with updates. Highly recommend Carl's for Car Repairs. Great Job

A little let down by their communication. I $3000 repair that was mostly including replacing the…read morerear bumper. Me not realizing that the bumper was more than one piece. Actually Two pieces one being a very small piece just under the license plate. It had gotten bumped and slightly scratched after the initial damage which would have been more of a bummer except that I knew we were getting a new bumper with the repair. It would have been way professional of Miller to inform us and offer to add the part at our expense for said part knowing that the entire bumper need to be retaken off to replace it and so now want to charge extra labor cost to replace. It would have been very appreciated to get informed ahead of time. Since they obviously knew. We now have a brand new bumper with a scuff in the middle. I know now that not all bumpers are one piece.

We took our Subaru Ascent to Miller's Collision Center at the recommendation of our Subaru dealer…read more We were extremely impressed with Josh and his team and they made our Ascent look better than new. They were professional, honest, and actually came in under the estimate. Highly recommended. Martin

Took my SUV in for paint/dent repair. The work requested was good but when my vehicle was returned…read morethe inside was filthy. There was white dust everywhere, on the seats, dashboard, carpets, and even outside on the door handles. You get inexpensive work done here but don't expect him to clean up after himself.

I took my van mirror to get painted there. We noticed there were a few spots that had tiny…read moregrains/specks and the color was off ever so slightly, so we asked him if he could buff out the imperfections and he said with another coat the color would be just right. This is how the mirror was when we picked it up from getting "fixed." Gobs of bubbles up paint, scratches, paint splattered on the black/plastic part of the mirror, glue and scratches everywhere else. Bob refused to fix it especially because "we paid next to nothing for it." When I told him it's not about the price, it's about the fact that this is how the product is leaving his "shop' with his name behind it, he took cash out of his wallet and handed to me... pictures below. This was a brand new mirror that is now completely ruined.

Great service! They did a wonderful job repairing a cosmetic dent on my 2019 Honda Sport. I highly…read morerecommend this place!

I was impressed with the immaculate cleanliness of the business Interior and exterior. Repairs were…read moresuperior. The staff absolutely knowledgeable and friendly, willing to help anyway they could. After repairs were made to the right front of the car, a month or two later I noticed the horn didn't work. (People don't always honk their horns.) They rechecked the horn and found it was broken, so they resubmitted info to my insurance who agreed to add it to the same claim for replacement. Thank you Thoma for helping so much.

Overall work quality is excellent. Quote given and timeline was spot on. However, when I came…read morecollect the vehicle, the receptionist stated "if you want this car back you need to pay us" and the person had an entitled smirk. I have never been spoken to that way by anyone in a customer service position. Additionally, I was paying out of pocket for the work. I am not returning to this business. I thought I found a body shop for my multiple vehicles; however, that one person's attitude changed my mind.

I had a second positive experience at Germain Body Shop last week. I use a power wheelchair and…read morehave a Honda Odyssey with a wheelchair conversion. I am completely dependent on it for my independence. A panel on the bottom of the passenger door had come loose and I feared I was in danger of having it fall off. I took it in to Germain and Josh was able to fix it while I waited. He even had it washed which I'd been afraid to have done due to the loose panel. I highly recommend Germain and Josh and am grateful for the service they have provided to me on two occasions.

You get what you pay for…read more I spent $25,000 dollars of work restoring a barn find car. And agreed to everything they recommended needed attention. Upon picking up the car. The brake caliper failed a day later and had to be towed back. Expectedly I was angry, flukes happen and I get it but the failure happened on a part that is responsible to my safety. Even though I lost my temper at Dalton, he didn't yell back rather kept his composure and said he would prioritize my issue. Later that day Ricky the manager from Foreign Exchange gave me a call back apologized and accepted responsibility for the parts failure at no charge to me. THIS!!! Is what I look for in a mechanic! Everyone makes mistakes but not everyone stands behind their work and makes sure that you have a good customer experience getting things right. I will continue to do business with Foreign Exchange because they prioritize professionalism, believe in the quality of their work and when things go awry they warranty their work instead of putting the onus back on you.

Have a 97 Mercedes with some minor fire damage and called to see about getting it repaired…read more Unfortunately, due to the age and parts availability they were unable to help me. They did however absolutely go completely above and beyond giving me recommendations on who to contact that might be able to help. So incredibly polite and you just don't see this kind of customer service anymore!

The transmission is still leaking after you kept it for a month…read more You hacks got me. Spray-canned the rust-leaking converter and put in some kinda Stop leak. That watery stuff leaking is not transfluid. left a bunch of stuff unplugged If I go back, I will get in trouble or worse. Was told by neighborhood Whites that Black people in Dayton know not to go there, Dummy. Trolls under the bridge. Should not have taken my dad's old truck there. Zero trust. If you couldn't fix it, you didn't have to rob me. For what I paid, I could have just bought a rebuilt. Jesus will make it right. Done.

I had a very concerning experience with Dayton Transmission Repair and would not recommend this…read moreshop. I brought my vehicle in for a rear differential issue that was supposed to be covered under a 12-month / 12,000-mile parts and labor warranty. This warranty was confirmed by my warranty company, which originally paid for the repair. Despite this, I was later charged approximately $450 in labor for work that should have been covered. The pricing throughout this process was inconsistent and unclear. I was initially quoted around $450, then later told approximately $1,600 over the phone, and ultimately charged $1,794.40. At one point, I was told that the cost to tear the car apart was "about $350 + tax," yet the final invoice shows $925 in labor, including a $450 "complex labor" charge. These numbers do not add up and were never clearly explained. The shop claimed my axles were "gaulted" or had "welded themselves" to the differential, requiring replacement. However, I was never given a clear or consistent explanation of what actually caused this or why it justified the additional charges. Even my warranty company attempted to get clarification and was unable to receive a clear answer. I was also told that no further work would be done unless I agreed to the charges, which left me in a position where I felt pressured to approve repairs without a full understanding of the total cost. When I asked questions, communication became unprofessional. I was called a "terrible customer," told I was being petty, and had calls ended on me. The owner was rude and dismissive during this process. After retrieving my vehicle, I discovered an issue in the fuse box area that was not present before service and is now causing electrical problems. This has added further concern about the condition in which my vehicle was returned. This experience was marked by inconsistent pricing, unclear labor charges, poor communication, and a lack of transparency. I would strongly advise others to ask for clear, written pricing and full explanations before agreeing to any work.

We just moved to Dayton and needed to find a skilled and honest mechanic. Our realtor recommended…read morethis team and we're so glad she did! Everything about this business is a cut above. Their shop is modern and absolutely spotless. They are very friendly and professional. You'll actually enjoy working with them. Their work is top notch and fast. Every project I have done with them has been on or below estimated cost and on time. And best of all they are bend-over-backward focused on honest customer care. On my last project, they spent several days and rode with us multiple times to diagnose a problem I thought was a major suspension issue. When I picked up the car several days later I expected a bill of over a thousand, or at least hundreds. They said the issue was with the exhaust and once they found the problem they were able to address it by simply doing some bending and tightening. So they charged me nothing! I told them they had spent hours tracking the problem down and I wanted to pay them, but they refused payment. Give these guys a shot. You'll be glad you did!

Elite Auto Experts has serviced both my Malibu and my Volvo, and I've had a great experience every…read moretime. Their service is excellent, prices are fair, and they do a great job keeping you updated throughout the process with texts and photos. It's really reassuring to see the progress and know exactly what's going on. Highly recommend