Got an initial quote, and chose different flooring. Requested an updated quote and never received…read moreone. Paid for materials and labor, and was told we couldn't get an updated quote with labor listed even though the initial had labor listed. Nothing but problems. First the date of when we needed it done was a week off even though we explicitly explained when we needed the work done. Then there were issues with the baseboards painting not being listed. Also some of the materials not being in on time. At the end of the day we spent a lot of money and there was a lot of delay and miscommunication. I've never had so many issues with flooring in the past... The installers contracted were awesome, though. They did a fantastic job!

Hi Brandon, Thank…read moreyou for your outstanding support throughout the entire flooring replacement process. Your expertise, patience, and keen eye for design made a tremendous difference, especially in guiding us to the perfect flooring choice and ensuring a seamless match with the carpet. Your recommendation to upgrade to the larger baseboards truly elevated the home's look, giving it a refined and elegant finish. You made what could have been a complex project feel smooth and stress-free, and we couldn't be more pleased with the outcome. I'm genuinely grateful for your guidance and professionalism at every step. I would highly recommend Flooring Liquidators in Yuba City--Brandon and the entire team are exceptional to work with.

We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

I cannot say enough good things about Premier and the install team. We had roughly 1200 square feet…read moreof engineered hardwood installed in our home. Cindy worked with us to provided a straightforward, transparent, and competitive quote. From estimate to installation everything was seamless. As new homeowners undertaking a project such as this was stressful, but Premier and the install team did everything in their power to ensure we were comfortable and taken care of every step of the way. I want to give a special shoutout to Jamie, Jason and their boss Avary who took charge on our floor install. They are skilled, hard workers, with genuinely great attitudes. They were respectful of our home, answered all of our questions, and went above and beyond (such as installing new baseboard in our bathroom even though that was not part of the job.) I would 1000% use them again and will specifically request them when we move forward on recarpeting our bedrooms. I encourage anyone who is looking for new floors to check out Premier, and if you're lucky you'll get Avary, Jamie and Jason on your job.

Premier Flooring offers excellent selection and service. Lorin gave us trustworthy advice for…read morehardwood, carpet and vinyl tiles that are stylish and fit our budget. The install team worked hard to accommodate our changes and deadlines. Highly recommend.

This is the best floor covering store around! Everyone is friendly,helpful and they do a…read moreGreat job!!!!!

There is no one like Frenches! From the customer service to the professionalism! I love the family…read moreowned dynamic! They are the go to on all our flooring needs!

Very good pricing and value. Owner came to the home for the bid. Listen to what we wanted. The…read morecarpet for was able to help us select the correct pad. Click carpet had the complete project done with an a day and a half total project space right around 1200 ft.².

We have had 916 floors do two projects for us in the last few months. First they installed LVP…read morewhich turned out beautifully! They were clear on what work would need to be done or what they anticipated. They made sure to do quality work, not risking future moisture issues or leveling issues. They were very easy to coordinate and work with. The crew was professional and cleaned up well. We felt that their prices were fair for the quality of the job. Based on that experience we chose to use 916 again when we needed carpet. Again they were very flexible, working with us to be able to schedule while trying to close on the new house. The crew was also professional and the job turned out great. We really love the new carpet. We would highly recommend 916 floors!

Very satisfied with the customer service and quality of installation! When I stopped by Twin Cities…read moreFloor Covering, Sean was very helpful and addressed all of my questions and concerns. He helped me select the flooring and then Tim came out the very next day to do the measurement for the estimate. Him and his crew were able to complete the install shortly thereafter. I was very happy with the level of professionalism and courtesy shown by everyone. Attached are before and after pics. Highly recommended!

HORRIBLE CUSTOMER SERVICE. I walked in, and right away wasn't greeted. I asked for help and a…read moredrab looking woman approached me seeming very disgruntled. I told her I would like to get a quote on carpet and set up to have measurements done. She huffed and walked away. I stood, confused about what I had done to offend her. Apparently she went to go get a coworker because she didn't know how to do that. The coworker (without addressing me) told the drab woman to just put me on Friday at 10:30. Drab woman took my name and basic information, wrote them on a piece of paper and wrote my last name on a whiteboard that they had posted on the wall. Friday at 10:30. No one asked me if that would work for my schedule. Luckily, I had cleared the day to be able to get quotes so I didn't say anything. She thanked me and looked at me like I was supposed to leave. I asked if I could look at carpet samples and get a few prices so I can get an idea of what I'm looking out for the project. She made a face and walked me over to a different counter and said "this is what you had to choose from". She showed me 4 small carpet squares. FOUR CARPET CHOICES at a floor covering store?! She said that those were my choices unless I wanted to pay freight. I asked The price of the carpet at which point she huffed again and walked away. Again, she wasn't sure about that either. Not sure why she works there since she obviously had no clue what she was doing or had no knowledge of carpet whatsoever. Maybe she was holding the chairs down that day. Anyways, she returned after speaking to the other coworker and told me it was $15.01 a square-foot. I told her that seemed high and she squished her face and said "new floors are expensive " at which point I thanked her and walked out. While I was leaving I looped around the store just to make sure I wasn't missing anything. There was ONE other customer in the store. One employee in the back sitting at a computer and the employee that she kept going to for help that was now out front talking to a friend. Terrible horrible experience. Would never go back.

Kerry and his team are hardworking pleasant people! This is the second home they have done for me…read more I've never felt more comfortable with a bunch of strangers! The quality of work is outstanding too and they had excellent suggestions. They just go way up and beyond their job description. I would never hire anyone else for my floors!

Really nice work everything was done perfectly and clean smooth look Kerry and his crew did a super…read morejob with a very good price

Fast in response, Professional, easy to understand the 'why' my flooring is uneven…read more This yelp app wants more words before I can be done.

Had Ivan install my LVP in 2022. They did not install any moisture barrier and 2 yrs later they…read morestarted cupping and peeling. I reached out to him and he pretty much told me to kick rocks and dont ever contact him again. Do Not Use This Company !!!