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    916 Floors

    4.7 (241 reviews)
    Closed 9:00 am - 5:00 pm

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    Response time

    7 hours

    Response rate

    100%

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    Services - 916 Floors

    Carpet binding

    Carpet installation

    Carpet removal

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    Floor installation

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    Recommended Reviews - 916 Floors

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    Initial impression was that they were very slow to respond to out initial inquiries about replacing our current flooring. We did make a trip out to their service center and had a good discussion about selecting the best products. We set up a time for an estimate and their representative showed up on time and made measurements rather quickly. During the process I started to note that he was suggesting multiple upgrades and additions. Near the end of the conversation I started to talk budget (25K) and he laughed at the notion. He clearly immediately lost interest in our project and said he would send out an estimate soon. We never heard from him again. We did get beautiful engineered hardwood installed two weeks later within our budget by another store. The short version: they will try to upsale you aggressively and if you aren't a "big enough" project they will ghost you and waste your time.

    Primary bedroom pure SPC from Republic Flooring installed by 916 Floors
    Happy G.

    We requested our primary bedroom, bathroom and walk-in closet be replaced from carpet and linoleum to LVP. From the beginning going into the store to look at samples, Julie was attentive and helpful with listening to our desires and assisting us in choosing the best floor for our needs. We took large samples home with us to choose the color. They scheduled us for the in home estimate and provided us with a reasonable offer for the job. We accepted and they installed the floor two weeks later. Their installers were friendly, professional, and took the time to tell us what they were doing each day. After the job, we needed a replacement for damage we caused and they worked with us to come back and fix the piece of trim we damaged. I could not reccomend a better company to have your floors professionally installed with.

    Downstairs living room
    Sara J.

    I would definitely give more stars to this company if I could. These guys are super stars. Very hard working and very good at what they do. Our floors look amazing. The communication from making an appointment for installation price and timing until the time they finished was great. Easy to get a hold of or return of the call. Our home couldn't have been easy- we have some big, heavy furniture and we did pretty much the entire house, where ever there was carpet!!! It took them about 8 working days to get it all done. It's noisy and inconvenient to work and homeschool, but we managed. If you are able to not be home, it might be best. We are very happy with 916 and definitely would recommend!!

    Gaia Eyre
    Ryan O.

    We had an "unplanned remodel" due to water damage and were struggling to find flooring we liked. On a whim my wife said let's go check out 916floors and so glad we did! When we walked in we happened to meet Paul the owner who showered us with knowledge and we walked out of there so confident in our decision to go with them. Our slab had to be leveled and the demo crew worked tirelessly for two days to demo/level/seal it which we had learned was SO important for a quality install. We went with the Gaia Eyre and could not be more happy with it. The quality and feel is amazing, highly recommend!

    Finished guest bathroom tile

    916 Floors removed flooring from the bedrooms, bathrooms, hallway, closets, and front room of our new house in Roseville. Into the bathrooms they installed tile, and into the rest they put in carpet. This job was done back in September of 2024, and we have not done a review of it yet because we wanted to see how well the new flooring held up. Well, suffice to say we were immediately impressed. The tile work was very high quality. The carpet was beautiful, nice and soft, with no loose, bulging, or otherwise sub-par installation. All of the work was done with alacrity, and the workers represented well their employer. One of the supervisors had a bit of an attitude problem, though, and that is why we cannot give a full five stars for the job done. On the whole, however, 916 Floors offers excellent value for the price and we recommend them to any prospective customers.

    Dining room area.

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    4 days ago

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    7 months ago

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    1 year ago

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    2 months ago

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    6 months ago

    Paul and tram are great to work with. Fair pricing, quick response and quality installation. Would use again

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    7 months ago

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    1 year ago

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    8 months ago

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    1 year ago

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    5 months ago

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    3 years ago

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    9 months ago

    Excellent work, knowledgeable and very helpful. I highly recommend them.you won't be disappointed.

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    9 months ago

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    2 years ago

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    1 year ago

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    11 months ago

    great company, they were very helpful and had what we needed in stock. I would recommend them

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    1 year ago

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    1 year ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    3 years ago

    Paul and his team are excellent. The work is quality and the prices are more that fair. The go to floor store.

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    4 years ago

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    7 years ago

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    3 years ago

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    2 years ago

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    Page 1 of 7

    Ask the Community - 916 Floors

    What's the labor charge to install 500 sq ft of ceramic tile flooring? My home is located in Rancho Cordova. I can provide the tile.

    View All 2 Questions

    Review Highlights - 916 Floors

    Paul came to the house, took measurements, explained the process and we had the estimate within a couple of days.

    Mentioned in 113 reviews

    Read more highlights

    S&G Carpet and More - Rocklin - Dive Into Summer Savings with S&G - 25% Off Select Floors

    S&G Carpet and More - Rocklin

    (173 reviews)

    Support local !!…read more Stopped by the showroom in Rocklin, prices are great! Staff is super helpful. They did the job very quickly and had the material in stock. Much better experience than the big box stores

    So, they installed new carpet in our house (3 bedrooms and an office) and then later new LVP in the…read morerest of it. The carpet install was fine. They had to replace all of the LVP due to warping, which I was pleasantly surprised they offered to do at no charge. Still had install issues (someone forgot to take out an old screw from the concrete and it was causing warping also) but they fixed that as well. Some problems but they took care of everything, which I'd normally give a 4 star review for however, I'm subtracting a star due to their terrible and very poorly managed scheduling department. This is how scheduling works: You call in to make an appointment, it's always voicemail. 100% of the time no matter what. A message that says "we're very busy" plays. They call you back the same day if you call before 1pm and the next day if after 1pm (though this is not always followed). If you miss their return call, which most people due because we're all adults and have jobs, they leave you a voicemail and then you have to do that over and over and over and over again until you happen to be sitting by your phone with the ringer turned on when they call. This is the dumbest system I've ever encountered and there is no possible way a flooring company could always be so busy that they can NEVER answer the phone. I mean, I can even get through to DMV before this place. It's very frustrating especially when you've already paid for a service. Four stars for install and repair. Two stars for scheduling. Three overall.

    California Carpets & Design Center - New carpet in Whitney Oaks

    California Carpets & Design Center

    (66 reviews)

    Best Flooring Experience Ever - California Carpets & Design Center Deserves 10 Stars!…read more I wish I could give more than 5 stars because California Carpets & Design Center in Rocklin truly went above and beyond for us. From start to finish, this was hands-down the best home-improvement experience we've ever had. Our house was built in 1977 and still had the original carpets (yes, the same shag-tastic, 40+ year-old carpets the previous owner installed in the early 80s). It was desperately dated and in need of a total refresh. As we moved to the area from out of town, we didn't know anyone in the local flooring industry. All we knew was that we needed our floors completely replaced. California Carpets came recommended and using them was one of the best decisions we made. The owner personally spent hours with us, patiently showing options, explaining the pros and cons of different materials, helping us choose colors that would complement our new paint, and ultimately helping us find a gorgeous, high-quality laminate that looks like real hardwood but was surprisingly affordable. No pressure, no upselling... just honest, expert guidance. The installation crew was phenomenal: professional, meticulous, and genuinely careful in our home. They treated it like it was their own house. When everything was done, the transformation was jaw-dropping--our 1977 time capsule now feels modern, bright, and completely updated. A few very minor things came up after installation (nothing major, just tiny tweaks you only notice once you live with it), and when I called, they were back out within days--no hassle, no extra charge, and zero attitude. They genuinely wanted us to be 100% thrilled, and now we are. If you're looking for beautiful flooring, fair pricing, incredible customer service, and a local business that still believes in doing things the right way, go with California Carpets & Design Center in Rocklin. The owner and her team are absolute gems, and we couldn't be happier with our "new" home. Thank you for making a stressful project so easy and, frankly, enjoyable! I recommend them without reservation!

    Are we glad we decided to go with California Carpet for our Carpet and LVP floor replacements…read more Carlos and his crews are absolutely top notch AAA + you will not find better people to deal with. He was so professional and his quote was so simple and easy plus he gave us the best deal period. Dont do any flooring job without including Carlos in your bid process you wont be sorry ! We had carpet, stairs, a safe, and LVP flooring and all went perfect ! Thank you Carlos ! You & your crews deserve 6 stars !

    Sac Value Flooring - My new hardwood flooring

    Sac Value Flooring

    (6 reviews)

    Sac Value Flooring provided me excellent service from start to finish…read more The installation team was very professional, knowledgeable and completed the project in a timely manner. The finished flooring was high quality. Sac Flooring provides excellent value.

    I couldn't be happier with my experience working with Sac Value Flooring! From start to finish,…read moreCarlos made the entire process smooth and stress-free. He helped me select the perfect materials for our new home, and gave suggestions to match my style and budget. There are so many options for flooring to choose from, it can be somewhat overwhelming, however Carlos' knowledge made selecting the right flooring for our home much easier. I wanted to make sure the flooring was complete before we moved in our furniture, and Carlos was able to schedule the project perfectly accordingly, so they began the installation the same day we received our keys. The installation team (Jonathan and his crew) was fast, efficient, and delivered top-notch quality. They even finished ahead of schedule, which was an amazing surprise! Thanks to their competitive pricing, I was also able to add a beautiful new backsplash to my kitchen, and it looks absolutely stunning. If you're looking for professionalism, quality, and affordability, this is the company to call. Carlos goes above and beyond to make sure his clients are informed of every step and happy with the final result. I would highly recommend them to anyone looking to upgrade their home.

    Pro Floors - Paradigm #Tower

    Pro Floors

    (60 reviews)

    We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

    Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

    Good Brothers Flooring Plus

    Good Brothers Flooring Plus

    (46 reviews)

    We had an outstanding experience with this company and truly can't say enough about their level of…read morecare and professionalism. From start to finish, they were kind, responsive, and incredibly understanding during a very difficult and unexpected time for our family. Shout out to Greg! When my husband was in the hospital their team went above and beyond to support us with patience, empathy, and flexibility. It's rare to find a business that leads with genuine compassion while still maintaining excellent communication and service--but this team does exactly that. If you're looking for a consumer-friendly company that treats people like humans, not just transactions, I highly recommend them. Thank you for your kindness and for setting the bar so high for customer service.

    Had almost 1,700 sq ft of carpeting installed by Good Brothers last week. Installers did a…read morebeautiful job in 6 rooms. They arrived promptly, worked diligently and consulted me on my preferences when installation options were available. They completed the job and cleaned up completely, all the time working courteously and carefully. Greg, our sales rep at Good Brothers, was extremely helpful and was super responsive when we had questions during our purchase process and when we were comparing the Good Brothers quote/bid with others. This is the second great experience we have had with Good Brothers. A number of years back they did a great job on hardwood flooring we installed in other parts of the house. Would go back to them a third time if we had more floors that needed work, but until then I heartily recommend them.

    916 Floors - flooring - Updated June 2026

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