I found Kimberly PRN very thorough and efficient. The office staff were kind and helpful!

This place needs a new staff with integrity. My doctor just walked out and quit with no notice. Now I can't even get my prescriptions filled a referral for my heart doctor or my podiatrist they make a schedule for you an appointment a daughter goes in there and they confirm the appointment on one day so I go in for my appointment then they say I'm not scheduled that I'm scheduled for a different day which they could not find any appointment book when my daughter went up there they can't get their act straight. Nobody knows what they're doing. I just got a new insurance and I cannot even get my paper signed for the insurance company. I wish I knew where to go or how to report this place for being so unprofessional and not being able to get anything done. I need my medicine and I have been out for over a week. I am 84 years old and it is critical that I get my medicine so what am I to do? read more

I loved my doctor, but he walked out and quit. I saw the company's owner once. He was arrogant and gave me information to control my diabetes, which was the opposite of what a specialist in the field gave me. He wanted me to stop seeing my specialist, and I refuse to do that. I have many UTI infections due to the meds I take. I know what they are. I was told my urine sample showed I didn't have one, and then told to call back on Monday for the results?? I got the results on the following Wed. and of course, I did have an infection. On a positive note, they provided an antibiotic to treat it. I miss my Dr., and I don't understand why he left, and they won't tell me. Wish I knew where he went. read more

brittani the office manager is very unprofessional and rude. I went to the office today requesting my MRI results. she refused to give me my MRI results. stating it hadn't been read by doctor. this is a violation of hippaa and I have filed a complant with Hippaa. Mary Stine read more

Rude, unprofessional, disorganized office staff. "Manager" the worst. The pcp was no longer going to be with the office, so I was told need to get new pcp for my mother, but get calls from office to schedule her with a different pcp in same office but onsite office manager says too many hands in the pot and that was the "call center" that doesn't know what's going on. At this point it's a blessing to find a new provider read more

Office staff is subpar!!! Love my Dr. but the office staff looses faxes and requests for referral. Lets them sit for weeks without attending to them. Every time I call they say the same thing. Dr. $$$$ has to approve it then it goes to the medical director for approval. I have never heard of this before. I'm tired of having to demand what they should be doing already. Hire some office staff who actually cares about the patients, read more

I so love this medical group since we started going to the Bartow office before they closed those doors. They have been so great for catching my cancer and sending me to the right cancer center without blinking an eye. My PCP is Dr. Parker and I see Robert Williams at the Winter Haven office. read more

After moving I sought out for a new PCP. I suffer numerous health problems and have had 4 major surgeries of my spine. Post-surgery I am experiencing problem symptoms. Although possible complications had not yet been fully explored, Dr. Nash suggested physical therapy. He made the referral without any evaluation. I responded that I preferred the pain clinic appointment first so that I could be properly evaluated prior to PT. "Hmm" was his response. In addition, I clarified that I would run out of medications prior to my scheduled clinic appointment. Dr. Nash's response was to take vitamin D because it would help with pain. I then explained that sudden stopping of pain medication would cause severe symptoms and that not only would my pain be unbearable but the withdrawals would be intolerable. I asked for alternative options. He had none. I was confounded. Dr. Nash did not even attempt to find another clinic with sooner availability. Dr. Nash purposely allowed me to run out of necessary prescribed medications and gave no consideration to alternative options. Finally, Dr. Nash made no effort to properly treat my medical concerns. Dr. Nash made no attempt to provide necessary help. read more