Had an issue with a money order I had deposited into my brokerage account. While the issuing…read moreinstitution was continuously horrific to work with, the people at Schwab made every effort to provide a cure for the issue. This is my first review of anything, ever. That's how much their support meant. Thanks to Kevin, specifically. This event occured back in February 2010 ,and his professionalism has stuck with me. Really appreciate it!

Every experience I have at this branch has been positive. I have been a long-time customer at this…read morelocation and Sarah Lubas at the front always goes the extra mile to help and make my experience as easy as possible. She is helpful, personable, and always knows how to resolve every situation. I highly recommend this establishment because of the high quality of service from people like her.

After losing a ton of money with an options trader i decided to call it quits and transfer my…read moremoney to a td ameritrade account, I had talked to Mike Morgolis in the oak brook ameritrade office to help in the transfer of the account. Being that it was my wifes roth account we needed to open a new account, for her, The firm i transferred from had 1 open options contract, So Mike had me fill out the paper work for options trading approval. Ok so now the cash and the open option get transferred and everything seems good, Since i have no knowledge of how to trade an option i had called Mike to explain how to do it. That went well and seemed simple enough, So now i am waiting for the stock price to climb so i can at least break even. I log onto my wifes account to see that my open option was sold at a loss. WTF . I called to find out what happen and to find out that i was not approved for long options trading so they sold it with no warning to me what so ever, They never contacted me or warned me ,no email no nothing ,just sold it for a loss. There response was a basic to bad, I was in the process of opening 2 25k investment accounts till this happened, Now i have lost any trust i had with them and will be transferring my accounts to another firm. If they can do this with no remorse,what else can they do. I have had an account with them for years for just small trading and never had a problem. But this changed everything. So be aware you really have no control of your money with them,

Since Covid times, service has improved immensely. I can normally get a human to help me on the…read morephone within a minute. Website is quite useful as well.

I recently found myself unemployed at 64 and 1/2. Retirement fits me well! After 35 years at my…read moreemployer it was time to rollover my 401/k. Made the decision to stay with Fidelity but needed more options then my employer was offering. Fidelity had everything I needed and made it very easy. Oak Brook office was easy to get to from home, office was modern and clean. The people were very nice, no complaints.

There was a time when I didn't have enough money to even pay my bills each month- let alone needing…read morea financial adviser to tell me how to invest, save, or how to protect myself from tax liabilities, etc. But that was many years ago . . . almost feels like a different life. And after working for most of my lifetime- it came time to consolidate all of my financial advisers under one roof. Capstone came highly recommended and since they do several of my colleagues and are familiar with my company's incentive plans, etc, after a quick interview to see if we were going to get along, I contracted with them. Keith and Frank (sounds like a comedy team but sometimes I think it is me who provides the humor when I go there as they are always laughing at some outrageous thing I say when there . . . most be a lot of "old fuddy duddies" in the financial advising business) take the time to explain what they think I should do to invest my money as well as to protect my assets in the future to make sure those in my life are taken care of even if I am not here to do it. They are timely in their communication, follow stocks, make recommendations and just basically help me to make the right decisions regarding my finances. Their fees are based on what you need them to do and are varied. Plus they take the hassle of all of that away so deadlines are met, tax returns filed, quarterly updates provided, things are consolidated and they do it all with smiles on their faces no matter how many questions I ask, or how long it takes me to sign something basic (trust me . . .my living trust took forever as I just didn't want to think about who was going to pull the plug on me if I was sick. Let me go on the record here to all who are reading this that you can pull it . . . just not too soon!) I trust them with my future. A huge responsibility, I know. And one I don't partner into lightly. If you are looking for someone to help manage your finances, you owe it to yourself to talk to these guys. More substance than flash . . . but that's what I'm paying them for . . .and I'm a girl who likes to get her money's worth.

Watson and associates have given me the best financial advice ever and I've used other firms while…read morealso being an Ameriprise client. I closed the other accounts and moved everything to Ameriprise and couldn't be more satisfied with the advice and accounts they arranged for me. Highly recommended.

Great Edward Jones office. Mr Hirsch is knowledgeable and easy to work with. My investments are…read moreright on track.

BEWARE!! Ben Wong and his team at Mariners did the unthinkable and lost $41,000 in 4 months out of…read morea six figure transfer we gave them to hold for 6-12 months for a house purchase. When we we needed the money 4 months later, $41k had evaporated. When we asked how they could let that happen Ben said "We must have missed that this money was for short term investment". A few years ago Ben openly stated he intends to stay only partially active in his business and he truly doesn't watch his people or his customers. His team also proved they are unreliable in truly listening and providing sounds wealth planning advice. We moved our family's total wealth planning portfolio to another firm.

I started investing through Mariner Wealth Advisors in October of 2022. My advisor and investor…read moreteam have been nothing less than the best. My time weighted return (Net) from 10/1/2022 - 6/30/2025 has been 13.34%. I am 73 years old, so my investment tolerance is moderately conservative. They use Fidelity Investments for the trading platform and it works very well for keeping a thorough review of my investment assets.