Needed air in all my tires. I wasn't sure what the pressure should be so I stopped by and the…read moreemployees were very accommodating and helped me quickly. Appreciate their friendly help!

Highly recommended. Got a flat tire out in the middle of nowhere and luckily this shop was open…read morelater in the day. Staff were super friendly and work was completed quickly.

If you need a service this is the place to go! Honest, efficient and they know their stuff! We…read morebroke down while on a road trip and they got us up and running super fast! Highly recommend this shop!

I was first introduced to the staff at Craigs in 2008. I had just arrived in AZ from AK. My…read moredually threw a serpentine belt. The belt tore all the hoses out and left me without a vehicle. Terry had me on the road in less than 24 hrs. The price was more than fair and I wasn't walking. Since then they have been keeping my 1999 F350 on the road. I find them to be honest to a fault. They stand behind their work, and they listen to you. They have done it all from injectors to a complete rebuild. If you're a women or a man that's not mechanically inclined, these guys will be fair & honest. It's hard to find a mechanic that you trust, when I found these guys I knew I was in good hands. They've done right by me every time. I highly recommend Craigs.

Chris an extremely callous rude individual who can't do his job correctly. Won't be coming here…read moreagain.

The staff and general vibe of the shop is 10/10 through and through. The mechanics work faster than…read moreany shops I've seen within 100 miles of here. No issues with people trying to upsell or claim that there are issues when there aren't. Owners and staff make it a point to personally speak with you about your car and thoroughly explain any issues and concerns. The multiple times that I have had issues with my vehicle they have been resolved same day. All around great shop and experience and quite frankly the only trustworthy shop for all car needs in Sedona.

Overall, Christian Brothers Auto is great. I appreciate their customer service and how thorough…read moretheir service advisors are; their customer service is unmatched. The inspections they perform are also unmatched. Providing their findings and recommendations using pictures and organized categories based on priority is very helpful when it comes to making decisions. I rarely go out of my way to make reviews and had to provide feedback on my experience because this company/location takes care of their customers.

I Yelped for quotes on alternator repair; CBA was one of the providers Yelp suggested. I don't…read morerecommend them. Period. Summary: Cost -- 30% - 50% higher higher than other providers. Communication -- slow to respond, several instances of completely ignoring my contacts / questions. They didn't offer critical info / details when it should have been provided. Time Issues -- took my car in midmorning Thursday and didn't get it back until midday the following Monday. A five hour wait just to hear confirmation the problem was the alternator, which could have been provided in less than half hour. Details: COST: $1616 total for alternator replacement. $447 for remanufactured alternator. $94 for 2 gallons of antifreeze. A new alternator can be had for less (half the) money. They didn't offer / discuss any options on this choice of parts. Not typical in my experience. There's a spectrum of quality and cost on any auto part, so usually parts choice usually involves a discussion. Nope, the topic of choices didn't come up. They'll likely say the couldn't offer their "3 year warranty" on a cheaper part. Blah blah blah. Ask me if there's choices on what it costs me, don't assume. And $94 for 2 gallons of coolant?!? It's currently $10 / gal. from Walmart. So, a 400% markup? This gets to me because it's so obvious a gouging. It makes me wonder -- Where else I'm being gouged that's not something I can readily see??? Anyway, let's review CBA website where it's gushing about having my "best interests in mind", shall we? A 400% mark-up is needlessly not in my best interests. Anyway, from other shops I got repair estimates (parts + labor) ranging from mid-$700's to $1100. Brakes Plus quoted me (in person -- after the fact) "out the door" of $868. So, yeah, I got gouged going with CBA. COMMUNICATION: Besides the Yelp project no responses, my texting with them (at their promoting me to text any questions) was unsatisfactory. Unprompt responses, no responses to at least half my my texts. Ignoring a question altogether? Sheesh. TIME ISSUES: They were all over me checking in my car ASAP, which ended up being 10:30. 'They'd do the diagnostic and get back with me.' Well, my timeline experience with repair like this: Tech plugs in the code reader, gets the codes, looks up them. 10 minutes for that. Lookup parts + labor costs. 10 more minutes? Gives me a call. If it's reasonable, I approve it and they start the work. Tech calls me if there's something else to discuss / suggest. We talk it over, but meanwhile the repair doesn't get put off. But with CBS an hour after the check-in (they were in a helpful hurry to do), I texted them. "Are you sending the diagnosis?" 30 minutes later: "Yes'. Well, FIVE hours after check-in, they finally text " your report is ready." 'Yes, it's the alternator, plus here's the diagnostic list (inferred: of everything else we want to sell you).' Service manager calls me, we review the report that LISTED NO COSTS AT ALL (yes , I'm yelling -- this is not "transparency" [a word they toss about a lot], this is manipulation). My wife and I understood him to say the cost would be $1018 or something close to that. I say something like, "Okay, do the repair. Send me a breakdown of all the other stuff. It's so close to closing time you won't get the alternator done tonight, so I have time to look over the list and see what else I might approve, right?" He agrees, "Yes, take your time." Subsequently I looked at the separate report with actual estimates. Shocking. The "$1018" was actually $1564. I made the mistake of hesitating to approve the repair, result of which bumped me behind another car. Final result -- they had my car from 10:30 on Thursday until midday on Monday -- for a 4-6 hour job. There's more I could gripe about, but I'll shut up now. Bottom line, I understand making a profit, but this profit was out of line. I will say that everyone was very pleasant to interact with. But someone can be nice to your face and still be less than competent in helping you. Someone can act friendly even while over charging you. Fun Fact: they sent me Tell Us How We Did link before they had even done the repair. I went to use the link a day or two after I had my car back. But the link had expired. I'd rather have given them a chance to address things in private but I got timed out -- in error, I'd say.

Locally owned and operated, after a terrible experience at two separate jiffy lubes in the same day…read moreI found this gem. Family owned, super professional got my truck oil changed with no hassle and were just genuinely great people. Diamon and Mike took great care of me highly recommend them!

I dread getting my oil changed. I know it's going to be a long and expensive process…read more Lighting Lube has changed my perspective on it. They did my oil change in literally 22 minutes. I'm so impressed. I will definitely be returning!

Our trip was saved with an AC issue they fixed . Quick & wonderful service!! Would definitely…read morerecommend.

Brandi and her team were amazing from first request for quote to the day my motor mounts were…read moreinstalled! I used my warranty and they handled all the paperwork! Everything was effortless and very professional and friendly! Now we have our mechanic and oil change placethank you

The staff at Grease Monkey provides an outstanding service and they cared for my vehicle with the…read moreutmost top quality detail

There are honestly no words to describe how incredible and outstanding Grease Monkey is!!! As a…read morefemale, especially! They are so honest and never try to take advantage. I literally feel safe coming here knowing that the mechanics will tell me everything wrong with my vehicle, and what really is important to get done, and what can wait. I highly recommend Grease Monkey.

Brought our car in for oil change and mechanical check over before a long trip. Very friendly,…read moreresponsive and competent staff . Will definitely come back.

Be careful when you get a service done, we went to a different auto shop and they told us that our…read morebreak fluid was bad. I called Christian Brother's because we were supposed to have it done there a few months prior. They told me that " some auto shops tend to say the fluid is bad just to make a sale" They told me to take the truck back in so I did, then when they looked at the fluid it was really dark. They then tell me that "Maybe we were super busy and forgot to work on your vehicle and there was a mix up" I'm sorry but paying for a break fluid change and saying it "needed to be done asap" but not doing the work? I drove around with it not being done until I went to Monroe automotive... I'm glad the guys there caught it, I was able to get it done with Christian brothers. Which took more time for me since they didn't do it in the first place. We no longer take our vehicles here because of this.

I've always gotten great service from this location. Everyone is so nice Mathew has been…read morewonderful! He always breaks down what work I need done and answers any questions I have clearly. I like they include pictures of the issues so I have an idea what I'm looking at and where in my car the issue is. I love that they have a concierge service for rides home while your car is being worked on and the added carnation when leaving is a nice touch

After my original experience, I was extremely frustrated and left a negative review. But I do want…read moreto give credit where it's due -- the team at Christian Brothers Automotive reached out to me personally, listened to my concerns, and worked with me to make things right. They stood behind their work, fixed the issues with my vehicle, and got me back on the road. I really appreciate the communication, professionalism, and willingness to correct the situation. That says a lot about a business. Thank you to the team for taking care of me and my family.

Back in the day I would change my own oil and it would cost me about $30 for filter and oil. I…read morenormally get my oil changed at the dealership but couldn't get an appointment when I wanted so here I am. So be warned, I am very disconnected of oil change prices. To be honest, I was expecting the oil change to be $50 as I see flyers for around that price - but I rolled out of there with a $111 bill and a bit of shock. And that was with a coupon. Just for comparison last time I was at dealership I paid $154 for oil, filter, wipers, cabin filter, engine filter. When I got there 1 bay was available so I was guided in. The guy guiding me in was not the best and was obviously frustrated with me. I'll be that guy - I blame him. Throughout my life I've pulled campers and trailers and drove big vehicles in and out of the military. I am very good at maneuvering vehicles - but if you spotter doesn't know wtf they are doing and are giving bad/wrong hand-signals then you're going to be driving afoul. The bad part is that if they guide you wrong enough you'll drive into the pit. So either learn how to properly guide or offer to drive the car into the stall for the customer. Once you're in the stall they ask you what you want. At least for me, and maybe I'm going deaf, I could not properly hear what they were asking/selling. I had to have them repeat nearly everything. It may be beneficial for them to get the screen up close and talk to you more personally than to stand 5-10ft away and ask what services you want. As for the service itself, it was pretty good. It was a flurry of young folk flying around the car doing various tasks. Lots of calling when tasks are done and kind of felt like I was in a F1 pit stop. You sit in the car and wait, so no waiting room for you to chill in. The total time in the stall was maybe 15mins? Overall, service was good but... I'm going to be looking for someplace that maybe isn't as expensive. And who knows, I may be shocked that everywhere is this price.

Decided to pull into this location early on the Friday morning after Thanksgiving, anticipating…read morelines, especially given the fact, they don't take reservations. Luckily, when I pulled up, nobody was in line, and I was able to pull right into the first bay. From the minute I pulled in these guys took care of me. I swear, four young guys swarmed the bronco and started doing their thing and within 20 or so minutes they had me ready to go. One note. I wanted them to do a tire rotation, and they couldn't because they said their lifts weren't suitable for a full-size bronco. That seems to be a miss on Valvoline's part, but other than that, I definitely would rate this location high on Customer Service and speed.