I've been a customer of Bill's for many years. He is the hardest working guy I know. He's done…read morerepairs to my heating system and plumbing at home, and at a business rental for the past 10+ years. He just helped with a long-term hidden leak in the basement of the rental, which required Dayspring's services as well because there was mold mitigation involved. He did his plumbing part efficiently and well. In my extensive experience with him - he takes every customer seriously, answers calls quickly, diagnoses problems, has or gets the parts, and fixes things FAST. He's also a fun person to talk with - always upbeat about life and solving problems. Highly recommended! Doug After I wrote the above review about my own experience, I looked at some of the other reviews. I have to say that a few of them are really negative - and completely at odds with my long time experience with Bill. I've never had anything other than a positive experience with him, and every job he's done has been excellent. He is extremely competent and knowledgeable. Doug

Bill came up a few weeks ago to repair a leaky hose on a faucet…read more I believe charges a Service call fee of $190 just to have him come out and say that he couldn't work on our sink because it wasn't the right brand!? Bill will tell you he cannot work on sinks/faucets that are sold at Home Depot or Lowe's. That's all well and fine I guess but you'll likely have to pay one of the higher service call fees charged in missoula just to find this out! He left us with two choices, told us he could replace the hose if we ordered it (plus $190 for a second service call from Bill) or BUY a whole new faucet fixture from a brand that he would work on AND pay for another $190 for a service call. Honestly if he and his staff would have asked us some basic questions over the phone we could have ordered the part and installed it in one call. Before leaving this review I called and asked to speak with bill to see if he could come out to install the new hose (big mistake) and to offer him some customer feedback and a chance to resolve this problem. He called my phone and preceded to interrupt me as I was explaining my concerns and went off on a profanity laden rampage telling me to: "Come find him if you don't like his services" and to "go fix the f***king thing yourself" and then threatened me with harassment if I continued to contact him or his company, wow. Bill's a really rude/tough guy on the phone apparently, and if you read other reviews this isn't an isolated incident! Bill might have the worst customer service and staff that I have experienced in years. Do yourselves a favor and call someone (anyone) else! Bill doesn't need your hard earned money, choose one of the other myriad of options for plumbing and heating services in Missoula.

They replaced my family members water heater quickly and for the lowest quote out of the 3 I…read morereceived. The woman who handled the calls was friendly, and easy to communicate with, especially since I was scheduling from out of town. So far so good on the new water heater- Thank you!

Gotta love this plumbing company! Very reliable & professional !…read more Right on schedule and always fix the problem in a timely matter! The staff and crew are friendly and prices are reasonable. No messes after services..Highly recommend! Thank you for your excellent service!

Had a new water heater installed by Jeff. This is the second time he's done work on my house. He…read moredoes a phenomenal job. I would definitely recommend this guy.

Plumb-Tech installed an outside faucet. To do so, the plumber had to remove a piece of siding. He…read moredidn't put the siding back securely but left a significant gap underneath. I didn't know this until a few months later when the gap let in cold air and burst the pipe connected to the faucet pipe. This was directly Plumb-Tech's mistake. After 25 years in my home, I've never had a pipe burst or any freezing issues in that spot. I've never touched the siding. The plumber they sent out to fix the burst pipe acknowledged that cold air was coming in through the siding gap. I paid my bill but wanted Plumb-Tech to take responsibility for their mistake and reimburse me. They refused. I even had another plumber out who acknowledged that this was Plumb-Tech's mistake. I didn't ask Plumb-Tech to reimburse the cost of the couch I lost or the fees I paid a company to help clean up the water. I only wanted them to cover the cost of the pipe repair. But they refused. Unfortunately, Plumb-Tech is the first plumbing company I've hired in Missoula since losing my husband. I have only dealt with plumbers in a small rural Montana town. This was a whole different experience. Those plumbers were not all about the money but seemed to feel some sense of neighborly responsibility towards me. I don't think they would hesitate to take responsibility for their mistakes. But I guess that Plumb-Tech is a different sort of company. It's not small town Montana at all. I think that money is the bottom line, not their customers.

Yes, weird how the day after I write a negative review I received a quote, and it wasn't even…read moreaddressed to me, and it was for over 13 thousand dollars just for an AC unit to be installed!

From the owner: We offer a full range of service in the Mechanical and Plumbing industry including industrial,…read morecommercial, residential, maintenance and repair work; from the planning and budgeting stages, clear through start up. We have plan and specification services as a subcontractor or prime contractor on competitive bid projects as well as design build projects.

We were very pleased with the services provided. Tristan arrived right on time and put in a new…read morewater heater within the expected time frame. He was very courteous and professional. I had an estimate from another company in town and Mickelson's costs were much more reasonable and in line with what I expected. I would definitely use them again.

Called Mickelson re septic smell in our home after being referred by friends. Andy and his team are…read moregreat people. I trust them in my home and with my family. Services are reasonably priced. They do solid work, communicating well through the process. They are our preferred plumbing company.

These people were not at all helpful. Fortunately, it was a short call and only a little time was…read morewasted.

As luck would have it, our garbage disposal went out prior to us leaving on vacation. it was…read moreleaking badly and precluded the kitchen sink from being used. I have had success with The Plumber before, so I called late Friday. "Missy assured me there would be a crew there by 9:00 AM Monday. They were pulling in my driveway at 8:55, gathered their tools and a new disposer. Long story short they had done a very clean install and triple tested it in 30 minutes. There was a licensed plumber, with an apprentice. Both, very polite and courteous. It's a pleasure to do business with someone who treats you right. Oh, and they educated me on the do's and don't of using my disposa. Thank you