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    The Plumber

    1.8 (5 reviews)
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    Services - The Plumber

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Plumbing inspection

    4 More Services

    Plumbing installation or replacement

    Plumbing repair

    Water heater installation

    Water heater repair

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    3 years ago

    These people were not at all helpful. Fortunately, it was a short call and only a little time was wasted.

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    6 years ago

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    4 years ago

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    8 years ago

    Didn't get the job done they were hired for and charged double for parts and labor. Take advantage of single elderly women.

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    10 years ago

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    Plumb-Tech Plumbing, Heating & Drain Missoula - shower install promo

    Plumb-Tech Plumbing, Heating & Drain Missoula

    (6 reviews)

    Plumb-Tech installed an outside faucet. To do so, the plumber had to remove a piece of siding. He…read moredidn't put the siding back securely but left a significant gap underneath. I didn't know this until a few months later when the gap let in cold air and burst the pipe connected to the faucet pipe. This was directly Plumb-Tech's mistake. After 25 years in my home, I've never had a pipe burst or any freezing issues in that spot. I've never touched the siding. The plumber they sent out to fix the burst pipe acknowledged that cold air was coming in through the siding gap. I paid my bill but wanted Plumb-Tech to take responsibility for their mistake and reimburse me. They refused. I even had another plumber out who acknowledged that this was Plumb-Tech's mistake. I didn't ask Plumb-Tech to reimburse the cost of the couch I lost or the fees I paid a company to help clean up the water. I only wanted them to cover the cost of the pipe repair. But they refused. Unfortunately, Plumb-Tech is the first plumbing company I've hired in Missoula since losing my husband. I have only dealt with plumbers in a small rural Montana town. This was a whole different experience. Those plumbers were not all about the money but seemed to feel some sense of neighborly responsibility towards me. I don't think they would hesitate to take responsibility for their mistakes. But I guess that Plumb-Tech is a different sort of company. It's not small town Montana at all. I think that money is the bottom line, not their customers.

    Called PlumbTech for a leak and the plumber who was sent, was at my house for less than 30 min. He…read moredid not take the time to confirm the leak was gone. Which two different office staff admitted was not appropriate. I had to call him back the next day and was charged in full for both visits. The second visit was completed without my consent of the cost. When I questioned that they admitted that they should have called me first. He told me someone would follow up with me. The next call I received was to collect payment. I asked that someone call me back. I had to repeatedly reach out to PlumbTech for follow up. They would promise to call me back and I would not hear back. i was offered 10% discount. Nothing more. The customer service and lack of follow up/ communication was the worst I have ever had. Every communication was initiated by me first except for them calling to collect payment. When I received calls for payment I asked to speak to a manager yet was not contacted until I reached out first. I was promised to talk to a second manager and two weeks later when I reached out again was told no final decision was 10% no further discussion. I was always willing to pay just felt that a minimum of 20% should have been taken off the second visit or the first visit be credited to the second.

    The Plumber - plumbing - Updated May 2026

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