Ray was the tech who came out to help today with my car that wouldn't start this morning. He…read moreimmediately saw it was the original car battery from eight years ago and it had just died permanently. He quickly tested it, he got a new battery in, and now I'm on my way again! He was very friendly and professional!

My stepsons car broke down on the side of the road on his way to school one morning. The…read moredealership could not get us in for a few days and said it could take a few more days to get parts. Yikes! What to do! I cmgave Pete's a call and they said they could gladly help. We were able to get the car towed by AAA within the hour and by that afternoon we had a diagnosis of the issue. Pete gave me an upfront estimate and the bill was less than what he quoted. He had the car back to us in the time frame he promised and was excellent at communicating along the way. I would glad give my money to a local shop than the big corporations.

Lakeside was at my home within 45 minutes of a phone call. Jacob was very professional and treated…read moremy car like it was his own! He also came into the Ford Service Area and spoke with the Advisor. First class, and my go to!

Prompt, professional, courteous and friendly. Lakeside took…read morecare with my car to deliver to the dealership for electrical work. A-plus.

He showed up quickly, took good care of the vehicle and completed the tow. Also, Ali was a super…read morenice guy!

Great job towing 3 classic cars to consignment in a tight deadline. Straight class but it was hard…read moreto initially communicate and coordinate, but they got there on time and performed tasks professionally and with alacrity

SCAMMER ALERT!! ‼ PLEASE READ & SHARE!!!…read more I was in an accident on the eastside when A driver blew straight through a red light and hit me on my side. I was transported to the hospital for evaluation (I am ok) and while I was at the hospital, my Pops had FRANK'S TOWING RECOVERY tow my truck. They stated they'd tow my vehicle to Wyoming St in Detroit and would contact me the following morning, which they did (contact me). I received a call from "Frank Boyd" stating he wanted to verify my number was correct before having his secretary contact me. His secretary contacted me not too long thereafter. The "secretary" by the name of Mario so happened to be the same person who towed my truck. He called and stated he was calling to collect my insurance info and mentioned Franks Towing Recovery having a collision shop. After speaking with him he did not seem legitimate so I told him I would give him a call back. I did not give him any insurance information and I also did not give him the consent to have my vehicle towed to the collision shop. Today we went to the tow yard listed on the business card and it was a vacant business/lot with no cars. We get in touch with Frank, the owner, and he stumbles over words and says he "forgot it was Halloween" and had my truck towed from Wyoming to Grand Sport Motoring & Collision in Southfield "to be safe". When we arrived to get my vehicle, a $3000 bill was presented to us. The owner stated the bill was handed to him by Frank's but also claimed the vehicle was towed to him in the middle of the night. After reading reviews, Frank's Towing Recovery & Grand Sport Motoring and Collision clearly work together to scam people and their insurance companies. I am not in any position to be scammed and I am beyond enraged. The Southfied police came up to Grand Sport Motoring and all in all, the money had to be paid in order for my truck to be retrieved! I wanted to raise awareness to prevent anyone from going through this with these two illegitimate businesses. I will post pictures to support this post. DO NOT ALLOW FRANK'S TOWING RECOVERY TO TOW YOUR VEHICLE!! Do NOT take your vehicle to GRAND SPORT MOTORING AND COLLISION either! They are all SCAMMERS !!!

Teal going for the red and blue color and blue color of your house and then you could have your…read morehair done with the red hair veryhoodpussy

I'm adding them to my phone book! They saved my night. I work full time plus and am a full time…read morestudent. Today my 12 hour shift became a 15 hour shift, and on 2 hours of sleep the night before. Dragging my tired and hungry self home to get a few hours of studying bed when my sister called. She had a flat tire. No problem I thought... I can change a tire in a few minutes. Cut to an hour later, we're frozen, she is near tears, and I'm beyond tired. A very nice gentleman has stopped to help and given up. A Kego Harbor police officer has tried, made a trip back to the station and tried again... no luck. The bolt that holds the under mounted spare is rusted and partially broken now. The police officer offers to call a tow truck. Turns out it was JJs. They showed up in less then 10minutes! Expecting to get the car towed at this point. The driver, who sadly I didn't catch his name, has the bolt off in less then a minute. And the spare on and we are on the road home in less then 5 minutes! So grateful for everyone's help tonight. The driver from JJ had no idea what kind of day I had, just wished me a good night and sent us on our way. I won't forget his, or any of their kindness anytime soon. Thank you so much, again!

This was one of the worst customer service experiences I've ever had…read more My vehicle was towed after I parked on a residential street in front of my friend's house where I've parked many times before. There are no signs indicating that parking was prohibited on that side of the street. When I first contacted the tow company, I was quoted approximately $100 to retrieve my vehicle. I was told I could come get it the next day. However, when I attempted to retrieve it, I discovered they would not release the vehicle that day, despite their website indicating they operate 24 hours. No one had informed me there was a cutoff time or that additional storage charges would continue to accumulate. By the following day, the amount due had jumped to approximately $370. The most disturbing part wasn't even the money--it was the way we were treated. From the moment we walked into the office, the staff were immediately hostile, argumentative, and confrontational. Instead of calmly answering questions, they repeatedly accused us of lying and escalated what should have been a straightforward vehicle release into an unnecessary confrontation. It felt like they had no interest in explaining the charges or resolving the situation professionally. I simply wanted to understand why the price had nearly tripled and why I had not been told about the additional fees when I called. Rather than receiving clear answers, I was met with hostility and they assaulted my friend surrounding him right in his face trying to get him to fight them. It was so messed up! If you ever have the misfortune of dealing with this company, document everything. Ask for itemized receipts, write down the names of everyone you speak with, record the dates and times of every phone call, and verify every fee before you hang up. I certainly wish I had. Avoid this company at all costs, they are crooks.

woke up to go to work & my car wouldn't start. called escort towing & spoke with Brent. he was…read morevery professional, helpful & had a tow truck out to me within 30 minutes of me making the call. I would recommend this company to anyone that is having car troubles.

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