I love this place! Great place for weddings. My husband is…read morepart of this club and god! We love this location, good customer service, food, great service! The hotel there is also amazing 100% recommend! And if you are having dinner there get the prime rib!

Would give 0 stars if I could. I had high hopes because I'm a member at Los Angeles athletic club…read more. I thought because this place had more history. It would be a nice venue, but couldn't be further from the truth. Firstly, every one of the staff members was rude and standoffish, I think this must be the only place to work out near downtown San Francisco because it was so overcrowded..Restaurant wait was long, and good luck waiting for your check. Complete attitude of indifference. Seems that all they care about is turning beds and jacking up their membership numbers. They literally turned off my room key before I even checked out, all my luggage was upstairs still. Didn't apologize or offer to get the lubgage. Do NOT recommend

Sports Club San Francisco is Equinox on a larger scale, with enough size and variety to feel like a…read moreproper athletic club in the middle of the city. I used it while staying at the Four Seasons, and it was an excellent option for anyone who cares about training while traveling.

Thank you to the team for hosting us during our visit, but unfortunately, my experience fell far…read morebelow expectations--especially for such a well-known, highly regarded brand. I was referred through the Four Seasons and booked spa services while in town for a week. While I paid full price and tipped accordingly, the overall quality of my services was disappointing. My facial, in particular, was not up to standard. I've had a HydraFacial before, and this experience was noticeably inconsistent. The serums that are typically left on the skin were removed, which was surprising and not in line with what the service should be. Meanwhile, my friend received a completely different (and much better) version of the same facial, including additional modalities and proper finishing--this level of inconsistency is a huge red flag. The massage was also underwhelming. The technique felt minimal and lacked intention, especially compared to my friend's experience, where she described a thorough, tension-relieving service that clearly went above and beyond. I did bring my concerns to the front desk staff before leaving, specifically about both my facial and massage. Unfortunately, the response was disappointing--they looked at each other as if unsure how to respond and offered no feedback, follow-up questions, or attempt to address the situation. At that point, I simply paid and left. (I will add that our initial encounter with the spa front desk girl who gave us a tour was exceptional and had great customer service etiquette. Sadly, she left as I was changing.) Customer service unfortunately didn't improve afterward. I inquired about Pilates Reformer sessions, and the front desk staff were less than helpful. I also followed up via email and didn't receive a response until a week later--which, again, is disappointing for a business of this caliber. Overall, between the inconsistent services, lack of accountability on-site, and delayed customer support, I left feeling that the experience did not reflect the price point or reputation. I had high hopes, but sadly, I'm not very impressed.

Eddy was the absolute best fitness instructor. I've been working mouth for a few years now, but…read morehe's the reason I got into it in the first place. Truly such a supportive and helpful individual. Highly, highly recommend !!

I've had an increasingly frustrating experience with this City Sports location and finally decided…read moreto cancel my membership. The gym is consistently overcrowded, multiple machines are ALWAYS broken or out of service, and the sanitizing wipe stations are regularly empty, which is especially frustrating and unsanitary when you're expected to clean equipment after use. My cancellation experience was the final straw. I went into the gym to cancel and was told I had to submit the request by email, which I did immediately while I was there. My autopay processed before my cancellation was handled. I asked whether they could make a one-time exception and refund that payment given that I had already initiated the cancellation before the charge went through. Alyssa, the Operations Manager, called me regarding the issue and refused to make any exception and just blamed the old manager for the situation of the gym. I understand businesses have policies, but the way the situation was handled felt completely lacking in customer service.

Best gym experience I've ever had! Cleanest facility I've been to, nice staff, and best…read moreaccommodations i've seen in the bay!

Very disappointing experience. My daughter is a Bay Club member and has guest passes available. I…read morecame with her membership information, including her member ID code, and was willing to pay for my guest pass. However, because she wasn't physically present, the office employee refused to help and was very not nice throughout the interaction. What made the experience even more frustrating was that they had me fill out a form with all of my personal information before ultimately refusing to process the visit. The from desk young guys was better but the other older lady no. I completely understand that clubs have policies, but customer service matters. The way this situation was handled left a very negative impression because I felt they thought I was not telling the truth. Also my daughter had day passes available and was willing to FaceTime but they did not even give me the chance.

Great workout area for pickleball and padel! Staff is wonderful. They have ping pong tables and…read morepaddles and TV and merch store. Bathrooms are outside which is annoying. It can be pricey but it's cheaper if you are a member. They also have social events! Very clean. I wish it was easier to take Muni or the ferry here.

Really disappointing experience at Bay Padel's glow-in-the-dark event…read more The event was clearly overbooked to a ridiculous degree. We arrived just after the recommended regular arrival time expecting to actually play, only to be told that the earliest available time was roughly two hours later, while pickleball had a wait of around four hours. For a paid, ticketed event costing $80+, that's completely unacceptable. If you're selling tickets, there should be some reasonable relationship between the number of people admitted and the actual capacity of the courts and venue. We waited around for about half an hour but ultimately left without playing anything and without even getting a drink. The most frustrating part is that none of this was communicated beforehand. Had we known that buying a ticket effectively meant standing around for hours hoping to get a court, we never would have gone. It felt less like a properly organized event and more like they simply sold as many tickets as possible without much regard for whether attendees could actually participate. Extremely poor planning and a terrible customer experience.

Small yet has what you need to sweat. If you're driving There's no validation on parking before 5…read morePM $20 or 45 minute workout with a couple hundred dollar membership not worth it. Park on the street or come on a non-busy day. Or after 5 PM.

This is great office club right down in the financial district. The locker room is luxurious and…read moreeverything is provided, which is great since I only use it when visiting for work. The fitness area isn't very big at all, but really has most of what I need. Recognize this is truly a business type gym, just what you need and nothing more. It's got few windows, but knowing what you're going into, it makes great use of the space.

Love the Gotham Club. Great drinks, great atmosphere, and lots of cool Giants memorabilia to check…read moreout (eg the Willie Mays china). The game room is awesome and a great place to hang out before or during a game. The people really make the place though. Everyone is super friendly and the service is fantastic. Definitely go if you get the chance!

I was able to score some guest passes and the experience was incredible!…read more I really like the ambiance. It's kind of like being at an upscale bar/restaurant. Surprisingly the food/drinks are reasonably priced (for a sporting event). It's an ideal spot for a pre-game meal and drink. Also - we did come back later in the game because the restrooms are much cleaner compared to the typical stadium restrooms. Also - it's really cool that you get to go on the warning track before the game.

I was a member for years back in the day. Owned a restaurant…read moreon Davis Court. Catered most all the matches, The Arthur Ash days..+ celebrity tournaments. It was the San Francisco Tennis boom. Allan Skelton days Anyone remember with me? The club was always ran well, I played do much tennis there, A , B Great memories .the city sure has changed.

I began coming here when there was a pandemic discount. Then I stopped. Then I restarted…read more Prices keep going up but I enjoy it. Amazing staff--very kind and helpful, they're personable and help me when I need a specific court or want to book something or need my rackets restrung. They know my name and are very thoughtful--always with a smile. Shoutout to club manager Jake Stafford and tennis racket stringer Gary Bender. I love them and the front desk staff and cleaning crew--everyone is very friendly, helpful, understanding, and accommodating. Multiple times, I have booked courts and had to cancel (or mixed up my court times) and they've helped remedy the situation. Facilities are very nice--I love the pool, hot tub, locker rooms, and courts. The lights are good for night playing and there's some nice seating by the pickleball courts. The views are so good--I love seeing high rises and the Bay and Salesforce Tower looming behind over the club. I love the app for booking courts (and also book classes at Bay Club SF which is further down along the Embarcadero.) Gateway also has a few classes (like a weekly yoga on the grass.) Location is very convenient near downtown and the financial district. It's served by multiple Muni lines and BART and Muni Metro, and there's street parking and a small lot too! My one nit--I miss when there was more workout equipment and more socials and classes! I wish more people went to drop-in pickleball.

The staff is friendly and helpful. Most importantly, no pickleball noise. I'm glad I was invited to…read moreplay at this location.

Only game in town for indoor courts which is a shame because they know it's a monopoly and they…read moretreat the tennis members accordingly. You can find high-quality players but not much in the way of clinics for advanced tennis players. I do like the singular coach who does advanced clinics (a lot!) but the facilities aren't kept up the way they should be and it's hard to feel like you get your monies worth. I continue to be a member as there's no other option but it's a shame they're not responsive to member feedback (which I personally have been giving for multiple years).

Love the gym! Convenient location and is never too crowded. Also had Nikita as a personal trainer…read moreand she's definitely extremely knowledgeable and easy to work with. Keeps the workouts fun and exciting!

The trainers here are stars they won't let your form drift into a black hole. Highly recommend!read more