It should be zero Stars. ADAMSON INSURANCE AND ASSOCIATES CANNOT BE TRUSTED…read more We got our homeowners insurance through Scott Sands, who operates under Adamson Insurance and Associates and is partnered with them to do insurance business. His insurance "mentor" is the "higher up", with Adamson Insurance & Associates. It was estimated that Scott Sands, owner of sands insurance, with Adamson Insurance and Associates, lost us $30,000. He made a huge mistake when securing our coverage and would not admit and actually instead lied. When I tried to get his errors and omissions provider info, he refused and said that he was under his "mentors" errors and omissions. As I continued to reach out to his mentor and him, I was ignored. His "mentor" knew the situation and yet would not even entertain a conversation with me about it nor would he give me his errors and omissions provider. Instead, adamson's insurance and Associates along with Scott sands, ignored us and covered the whole thing up. We had a newborn, a 1 year old, an elderly man who we took in to help with his medical conditions, and my wife who was just diagnosed and experiencing her own medical condition, when our beautifully renovated Victorian home's finished and furnished basement flooded with sewer water, due to water and sewer backup all over Newton Iowa that eventually backed up in our home as well. Because of the weight of something like this happening in our situation, we were devastated and shell shocked. The work itself that it took to safely clean up and sanitize the home was enough to devastate, but we also had to find a place for our close elderly friend and he had to purchase all new stuff; on top of that, the injustice they did to us all to avoid an errors and omissions claim on them was all too much for us to handle. We were literally and truthfully traumatized by the whole thing. Scott Sands does not even deserve to have an insurance license. Yet, Scott got away Scott free. He was never held accountable. THE ONLY JUSTICE HE AND ADAMSON INSURANCE AND ASSOCIATES WILL SERVE IS IF PEOPLE DON'T GO TO THEM FOR THEIR INSURANCE NEEDS, AND THE JUSTICE THEY WILL FACE WHEN THEY STANDS BEFORE GOD, UNLESS THEY REPENT.

Adaamson insurance is a well run agency, which can be hard to find sometimes The owner is a really…read moredown to earth person and solid as they come. That translates to his staff and it shows.

I worked with Laura when I got laid off and lost health benefits . She was truly great to work…read morewith!! She helped me navigate the options we had and find the right one. I can't recommend Patton enough!!! They gave me some clarity when I was overwhelmed with the insurance process!

I don't like to leave negative reviews, but I am so disappointed in the service -- or I should say,…read morelack of service -- we received from this agent. Several phone calls made during regular business hours went straight to voice mail. Even though I left a message every time no one returned my call ... ever. Frustration to the max!

Ben is great! Right after reaching out to Ben he had car insurance, renter insurance, and home…read moreowner insurance quotes for me. Not only did he get the quotes to me right away, I saved money on my insurance. He's also been great with follow up and communication. I highly recommend him!

This business has been very helpful and they are very knowledgeable. When I need to change…read moresomething they are on it right away. I really appreciate doing business with this company and their employees

Margo and her team have given me great service. Whenever I have had a question. they have either…read moreanswered it promply or found the answer in a timely manner. I have recommended friends and family to Margo.

Lisa is amazing!!! She is perfect, responding very quick and…read moreshe is very helpful ! Definitely will recommend to friends and family! Keep up the great work!

Lisa Ung is one of the best agents I've dealt with! No…read morematter how busy or random I am, at any time of the day and needy with questions, she's always has patience and very responsive with me! I'm also from Sioux City, so she's every where. Highly recommended!!

Emily has been successfully and thoroughly troubleshooting our insurance needs for 24 months. With…read morethis year's changes to Medicaid and Medicare coverage, she reached out to ensure we were aware of the changes that would impact us. She was our first stop for clarification, and when it was determined that coverage needed to change. Emily conducted research before making recommendations and exceeded our expectations. Interpreted and explained the technical benefit in a user-friendly manner.

"A family business that treats you like family."…read more Chad wrote the policy for our first home nearly 20 years ago, so of course we went back to him for the policy on our new home as well. He made the process quick and painless. Shortly before the close on our new home, we had some damage to our old home, which caused me to call him to inquire about filing a claim. Even though the damage to the old home wasn't covered by the policy, Chad went above and beyond by getting the names of contractors and suppliers who could help me with the issue. They're truly a family business that treats you like family.

Last Wednesday, my daughter was in a fairly bad accident a few minutes from our home. Her car was…read morehit on the driver's side by a larger SUV. The impact deployed both airbags and caused significant damage to her vehicle. Thank God, my daughter walked away with superficial, minor injuries! Chad Doubleday happened to be mowing a yard right across the street from where my daughter's car came to a stop. He was there in seconds, helped her out of the vehicle, called the police, and called me. He took pictures of the vehicles and the accident scene, and he stayed with us the entire time as the police filled out a report and until the vehicles were towed away. He even started answering our questions about "what next". Chad ended up taking the report directly from the police officer and DIA handled everything so that we could focus on getting our daughter home. His calming and supportive presence throughout along with follow-up from his brother, Chris (our agent), and Shawna really gave us all a sense of security. And as a Nationwide policy holder and employee, I can truly say that DIA as a whole exemplifies the "On Your Side" promise in a big way. I do realize that it's unreasonable to expect your insurance agent to be helping you out of your wrecked car seconds after an accident. However, the spontaneous and unplanned customer service from Chad was so compelling that I had to share this story. As an additional evidence of DIA's commitment to their clients, I found out that the reason Chad was mowing that yard was to help out some elderly clients of DIA who need a little help from time to time to care for their home. So, he goes over and takes care of their yard work on his own time. WOW! The Mcfarling's will be DIA clients for life! Thanks Chad, Chris, and Shawna for all your help this past week!

We've been banking here for several years and have always had a great experience! They have always…read morebeen kind, professional, and helpful. We've worked with Baylie in the loan department for a number of years, and she has been knowledgeable, trustworthy, and easy to work with every step of the way! We truly appreciate the level of service and highly recommend Midland CU.

I'm really at kind of a loss for words on how I really want to start this review, and its because I…read moream still flabbergasted at what I just heard the loan officer just tell me over the phone after him and I had been dicussing a loan for me that would allow me to not only consolidate several items into a single, and even smaller payment which wasn't even something that I was really trying to do. My purpose was to make a few improvements around the house to make our quality of life much better. And secondly to purchase several household appliances that have gotten older and outdated and broke down recently on us. Then the final thing was to ensure that my family had enough available cash on hand to handle a move to another suitable house to rent because where we currently live has been taken over from the wonderful landlord that we had, to a very obnoxious and highly spoiled brat of a son who's only ambition seems to be making as much money as he can and as fast as possible by selling off all of the tools, equipment and items that his father worked hard for his entire life and not even bat an eye while doing it. Anyways he discussed this loan with me in detail all morning and I sent him everything he asked for and I offered the single most expensive thing that I owned outright which was my 2008 Chevy Colorado 4 door Z71 4x4 with only 130,000 miles and in excellent condition inside and out as collateral for the loan because my credit score was less than desirable because when you are looking for a place to live each and every application that you fill out and turn in costs you an application fee and what you are not told is that every place will take your money, and then run your credit report and most likely select the first person who is qualified and happens to walk through their door at the right time. Then, after a month or more of applications you find out that not only has your credit score taken hits from each place checking your score, but you are steadily losing money from paying for the application fees that are hitting your credit score soo hard that it will very shortly become so low that you can't fill out any more applications because now you don't meet the lowest credit score that you can remain elegable to rent a place. All because of nothing that you did financially, but because your score is getting checked. So you are penilized very bad just for looking agressivly for a decent place for your family to live. Anyways, this low credit score that I didn't cause, and somehow the fact that my truck is a 2008 and I have several credit cards that I use and pay four times the lowest monthly payment on every month. The manager for Midland Credit Union in Urbandale Iowa where I have been a member for close to 14 years now and have had 3 successful loans with and have paid off for various things. Is treating me like Im not even a member. And the discussion that the loan officer and I had was for loan spread over 4 years for $12,000 using my truck in excellent condition and tons of aftermarket parts and equipment everywhere just needs to be run past the manager and it's go time. I am feeling a little anxious, but very confident about everything because the loan officer valued my truck out at pretty much the $12,000 mark that I was asking for in a loan. Now after several minutes of nothing I finally get a call from the loan officer and he is still sounding pretty upbeat over the phone soo I'm still in good spirits about the loan. He begins to tell me that the manager has informed him that she thinks that my truck is too old. And that it has too many miles on it. Then for the grand finale.... she tells him that that very maximum that he can offer me as a loan using my pickup as collateral and valued at right around $12,000: is absolutely no more than $5,000. I have no response because I am waiting for him to say that he is just messing with me..... but he's not and is trying to convince me now that it's still a good deal. And I still don't say anything right away, because if I did it would have been really loud and full of a lot of very colorful words and I wanted to talk to the manager at this point because why am I getting treated this way after 14 faithful years with Midland Credit Union and 3 successful loans, some for exactly what they were offering me, but without collateral. And I just sit there on hold for a long time with no manager explaining to me why exactly I was being treated worse than I ever had at any financial institution ever. I really needed to understand why I only qualified for a $5000 loan but you wanted my truck valued at $12,000 as collateral. And the manager would not come to the phone for whatever reason. Because apparently she has been the manager there for awhile now, but I know for a fact that her and I have not met face to face before and we had not history or issues with each other. I waited for probably longer than I should have for her to get on the phone. She didn't