Jason and Chase from Wright Way plumbing came on time, were very courteous and spotted the water…read moreleak immediately--which was in our hot water heater. Very professional. WW plumbing was referred to us by our water line insurance company, HomeService. This company covered the cost of WW. Very pleased with WW plumbing. James Hill, June 11, 2026

Asked for them to advise me on plumbing issues and they sent out two kids that didn't know anything…read moreabout plumbing. I actually knew more than they did and I am not a plumber

Hill Plumbing & Air Sumter are very professional in all areas of their business. From the beginner…read moreto the expert in their trade. My experience with all of the guys that I've dealt with in the last few days/weeks have shown me respect and I appreciate all of what they do to make my life easier. For the few guys that I can name that has helped to get my HVAC back up and running - Will, Joseph, Brandon, Damien and Bill. Plus, Ms. Tammy in the background doing all of the paperwork. I would recommend Hill Plumbing & Air Sumter to anyone for any HVAC needs. Their prices are very reasonable and comparable to what you would expect from a company that treats their customers like family!!Thank you all so much for the timely response!!

Came n took pictures Left flooded kitchen. 100 year old hack job went to Quality plumbing to…read morerepair Hills fiasco

Rourk plumbing was recommended to me, so I called them for a hot water heater replacement, complete…read moreinstall of bathroom fixtures, and a closet flange install. I called twice, on different days, and left my name and phone number on their voicemail each time. I received no response to my calls, despite allowing them extra time to respond over the holiday. I called Amerson Plumbing this morning, and had the owner at my house within 20 minutes! He made some measurements to estimate the work needed and had a crew on-sight working within the hour. If you want a plumber who will actually call you back, I highly recommend Amerson Plumbing. They were affordable, the service was top-notch, and you can't beat their response time!

I had a hot water line leak in my water heater closet wall over the weekend. I called Rourk…read moreplumbing Monday Morning and they answered the phone right away and have me an appointment window - I went home to make sure GWU's have access to the wall and they called me to let me know they were otw earlier than expected. Both young men were courteous and professional; they found the leak and had it repaired in about 2 hours including cutting a hole in the wall and removing a few bricks (after asking my permission) and running about to get the parts the needed. They showed me the piece of leaking pipe and explained what caused it - they were outstanding! I haven't had to call a plumber ever but I will definitely call Rourk again should I need one. Nuff Said.

We hired them several years ago to replace a large air-conditioning unit. They started by lying…read moreabout the size of the unit they were replacing with, and got a smaller unit. They installed it the wrong way and the air-conditioning unit just failed because a condensing tube was touching another tube, which I believe was installed intentionally this way. I can honestly say this company is the worst air-conditioning company I have heard of and I have had three other air-conditioning companies inspect their work and say it was not up to code and the worst thing they've ever seen. i'm currently having a different company try to repair the work they did so that I can utilize the air conditioning unit that's only several years old. Service quality, and value for your money just isn't there at all. If you hire this company, you're throwing your money down the drain.

From the owner: Professional Heating and Cooling, situated in Sumter, SC, specializes in Heating, Ventilating & Air…read moreConditioning (HVAC) engineering. With over 15 years of industry experience, they are committed to providing top-notch services for residential and commercial clients. Whether you need installation, maintenance, or repair, their team of skilled engineers ensures optimal comfort and efficiency for your heating and cooling systems. Trust Professional Heating and Cooling for reliable solutions and exceptional customer service.

I have been with the plumbing maintenance side of Cottrell for over a decade. I recently switched…read morefrom one of the big names in the Midlands for HVAC to Cottrell, and Colten was professional prompt, punctual, and respectful of my time. Lauren was great in the office and the they offer a military/veteran discount for fairly priced work. You would be doing yourself a disservice if you didn't at least get a HVAC or plumbing quote from them when repairs, replacement, or maintenance is needed.

Had a small sewer drain block. They came out and fixed but did not replace my backflow valve…read moreclaiming they don't do that anymore. Found out it is code to have one so I had to get another plumber to install a new one. They never answered my inquiry into this. Would not use them again or recommend them. In fact I just replaced my HVAC unit and if they had done right with the plumbing issue I would have got it from them.

He sent a message and said where I live too for and it's not in their work territory. He apologized…read morehe thought it was a town That sounded very close to where I live. I understand. He was very sincere about it. Thing's like that happen all the time. So I will have to find someone else.

Called around noon and they responded within 20 minutes. Came out a couple hours later, looked over…read morethe situation. I told them the next day would be fine to replace our water heater. Texted me to make sure 9am would be okay and I replied yes. About 10 to 9 he tested me again saying he was running late and would be here soon. He show up about 9:15. Excellent communication. They removed the old tank and hooked up a new one. An hour later,we had hot water. Very pleasant and great communication.

Jerel was awesome. Fast, dependable, courteous, honest, helpful, local. Will definitely use again…read more Thank

From the owner: 1-Tom-Plumber is a full-service plumbing and drain cleaning company, available 24/7/365 for both…read moreresidential and commercial needs. We are committed to providing reliable, responsive plumbing care with a focus on customer satisfaction. Whether it's resolving leaks, clearing stubborn drains, or anything in between, we bring expertise and attention to every job. As part of the Columbia community, our goal is to offer a plumbing service that prioritizes your needs--especially in emergency situations. Call now for fast, professional service!

Mercellis is fantastic! Prompt does what needs to be done and goes the extra mile to get it right.read more

I contacted Mr. Odom to complete some plumbing work in my newly purchased home which came to a…read moretotal of $1,440. He was tasked with removing the old water heater and installing a new water heater. As well as replacing a tub drain cover, replacing two bathroom faucets, and installing new shower trims in my main and guest bathrooms. I brought all of the materials that needed to be replaced/installed. On the day of service he had a helper who was there to assist him. Mr. Odom told me that he and his helper were having issues trying to install the new shower trim in the guest bathroom. As a result they were just going to put the original spout back on (the tub spout was working properly before they took it off). After they did this the tub spout was not flushed with the shower wall and it did not work properly. When I turned on the tub spout there was water coming out from behind the spout. And when I turned on the shower, water would still come out the spout. I told Mr. Odom about it and he said he would check it out. Unfortunately, as a result of this company's work my guest bathroom tub was damaged (see images). There was damage to the shower wall in which they chipped and put a hole in it when trying to install the new tub spout. Then, proceeded to do a very unpleasant looking caulking job. My shower wall was also burnt during the process of Mr. Odom swelling a pipe. When I asked Mr. Odom to refund me the cost ($150) of installing the shower trims, he only refunded me $125 and stated, "Refund even though I do not owe you." After installing the new water heater Mr. Odom told me that they could not remove the old water heater from the attic because of a personal issue and would have to come back later with a different helper to remove it (he came back 6 days later to remove it). He did not inform about his personal issue when I initially reached out to him for an estimate. After this whole ordeal, I had to get another plumbing company to come out and assess everything that him and his helper did. As well as see what could be done in order to fix the damage to my guest bathroom tub. While the plumber was assessing the work, he noticed that an expansion tank was not installed on the new water heater (by the way, I asked Mr. Odom whether I need one and he said no). It cost me $348 for the new plumber to install the expansion tank. In order to fix the damage to the tub I had to get a resurfacing company. Who also fixed the drain gasket because it was installed wrong by Mr. Odom (or his helper). It cost me $1,400 to get my tub fixed and resurfaced. Now, I have to get the new plumber to come back and install a new tub spout, which will cost me more money. A $1,440 job with Perfecto Plumbing has now cost me an additional $1748 (and counting). Update: Mr. Odom should rethink and delete his claim about me not being honest. I have all of the text messages and do not mind posing them (if he would like) to prove that I wanted a refund of $150 (the cost for installing the shower trims) due to my dissatisfaction with the work. He is correct in stating this job took place in 2024. It took place on April 12 and he returned on April 18, 2024 to "fix" the spout issue (offered to paint over the burns) and remove the old water heater. It took me over a year to get the money and time to have the damages fixed. I also wanted to give accurate figures on how much it cost to fix the damage that was caused by this company. It took me some days to gather my thoughts and assess the damage that was done to my tub. On April 22, 2024, when I informed him about the damages and wanting a refund he did not offer to come back and fix the damage. And even if he would have offered I did not want him to return to my home a THIRD time considering that he already tried to fix his mistake once and end up burning and chipping my tub. Also, he originally said that he would only refund me $100. You read that correctly...he tried to off me a refund of $100. He is correct in stating that I did not answer the phone when he tried to call me on April 22, 2024 because I wanted to only communicate with him via text in order to have a record of what he stated because I did not trust him to tell the truth (case in point his reply to this review).

James from Freedom plumbing arrived on time and was professional and courteous. He quickly…read morelocated the leak problems in both the kitchen and bathroom. He was there about 1.5 hours to repair both leaks and install a new kitchen faucet. We were VERY PLEASED with the service and price and highly recommend them. We will definitely use them again in the future! Kathy, Billy Lexington, SC

I needed to have the toilet seal replaced because it caused a small leak…read more After the toilet was removed, the technician told me that the flange was below the floor and he would need to install a flange extender. (I measured the distance at about ¼" to ".) The repair took about two and a half hours and the charge was $723.

Jack, who is the owner after his father retired, is beyond responsive and honest! He communicates…read moreespecially well with his clients, and prices his work fairly, if not inexpensively!! He is completely reliable, friendly and talented. If Dependable Roy's isn't your plumber, you've got pipe loose!!