We purchased a "fixer upper" home and knew there were HVAC issues. I contacted Dr. Cool, and was…read moreimmediately impressed with their customer service. They inspected the system, and the technician could not have been better! Smart, communicated well, and never tried to "upsell". He took photos of all areas that needed attention, and explained things very well. The same technician came back to do the repairs, and we couldn't have asked for a better experience. I highly recommend Dr. Cool!!!!

Very timely and explained everything they did. They looked over all my system and ensured it runns…read moregreat. Now i am getting ready for them to start my winter service.

Reached out to have my A/C unit looked at due to it not functioning properly. Scheduled an…read moreappointment, no one showed up or bothered to reach out to reschedule. When I called them to find out why they said they were not interested in looking at my issue and would only come out if I planned on buying a complete unit. Thankfully Drawdy's Heating & Air is also local to Elgin. They came out and took care of my issue for next to no charge.

Was actually a little early. Diagnosed and repaired quickly. Service techs were pleasent and…read moreknowlegable.

This morning, I had a young man to come out to clean my dryer vent. I had been seeing this all…read moreover social media and I have been in my home for over 5 years and never had it done. He called before he came, however I missed his call. When he pulled up, he came inside and looked at the dryer vent and then we went outside to look and he told me all of his work would be outside. I went back inside and he went to work. It only took him about 25 minutes. It wasn't as bad as I thought as you can see from the picture. I asked him about their HVAC maintenance services and he told me to call and set up something. He was very kind and made sure I was well informed. I look forward to my next service with them.

Called to request service. Front desk person didn't know whether or they worked on ductless mini…read moresplits. Technician said he'd come out. Calls hours later to say he was advised not to come because the tech call line isn't available for my product. I tell him I just need a refrigerant recharge. He says he doesn't know what to do about the error code. I told him I don't need anything other than a recharge and he doesn't have to do anything about an error code. He says he can't come. I say "That fucking sucks", he says I'm cussing at him and he can just hang up. Tech was just looking for a way to avoid work.

All around A+ excellent experience! Called Matt at 6pm on Tuesday evening when my A/C went out and…read morehe was here by 7pm. He checked everything out, explained the problem in detail (safety tripped from too much water in the drip pan), fixed it quickly and charged a very reasonable fee. Thanks again, Matt!

From the owner: Air Restoration Heating & Cooling is Northeast Columbia's premiere HVAC repair & installation…read morecompany. We service all makes & models of air conditioners, heat pumps & furnaces. We offer heating & air conditioning repair services, planned maintenance, installation and more. Air Restoration Heating & Cooling is servicing Columbia, Richland & Kershaw Counties.

Anthony came out and put in a Goodman AC and Heating unit at an affordable price within 1 day. They…read moregave me a 5 year warranty and I'm very happy with the service. His Son Marquel came and installed a nice new wifi thermostat, and followed up and made sure everything was working good. They are honest and good people and family oriented which is hard to find these days. I recommend them, Thank you

From the owner: At Smith & Sons we specialize in heating and air conditioning. We have 20 years of experience in…read morethe business. We offer maintain and service and replacement of systems. Call us for more details. 803-754-3366.

Insurance paid for replacement of the toilet. I upgraded to a tall one and paid the difference. It…read moreis a ProFlo. It would run after flushing unless you fiddled with the handle, and the flush itself is incomplete. I finally called Cunningham and was told that could not be as they had sold 1000 of these and had no problems. The person I spoke to was extremely rude. I asked if he was calling me a liar, and he quickly said no. He told me he would contact the installer and get back to me. One week later, I called again, and he was rude and said he was going to call me, so why was I calling? He talked to the installer and was told that there was not a new tank on his truck. He would get back to me. He did not. I called again that same week and got the same rude person. I was told that they could be there the day I called. As they had not called, I had plans for that day and could not have them. He then said it would be late the next week. The following Thursday, I called, and he said that he was going to call me, and the installer would be there on Friday. No notice whatsoever. I said that his customer service was not very good. He said, and I quote, "We are too busy". So the installer comes and asks me if I am having problems with the toilet. I said yes and explained. He said it can't be, as they had installed 1000. I said yes, I heard that, but this one does not work. He replaced reluctantly. This was possibly the worst company that I have ever done business. Do Not do business with them. Can't give a Zero or a negative or they would have got one.

James came out and fixed my refrigerator. The freezer side stopped working and started clicking. He…read moretold me if it's clicking he can fix it. THAT HE DID!! James saved my groceries and fixed my refrigerator. Plus they offer a 1 year warranty. I highly recommend!

I would recommend this business for any and all HVAC needs! Javed was my technician and was…read moreextremely professional and efficient. He even took the time to explain to me what the issue was and what are the causes that cause it. I had no idea what was wrong with my A/C unit and he had my system back up and running in no time. If I ever have any issues from this point forward, I will be calling the good folks at Cool Crafters and if possible, requesting Javed.

Javed is the most honest person. We kept having to repair our unit--the company that installed the…read moreunit would have to repair at least once a year--I found Javed thru a friend referral. Javed "fixed" the mess the other company had made and for the past 4 years I only have to have the general check ups. When I call for a problem, Javed is extremely prompt. If you're looking for an honest company, this is it.

I've been a customer with Lever Repairs for over 15 years. They professional, responsible and…read moretrustworthy.

I have had an Annual service contract with Lever Repairs since 2018…read more Recently during my annual service Ed found that the circuitboard was not working. He explained it to me and quoted me a cost. The impressive part of the story was that the temperature had been in the mid 70s for a week but it was predicted that the day after Thanksgiving it would drop dramatically. Ed Lever asked if he could install the new circuit board at 4 o'clock on the night before Thanksgiving! My family was pleased at his concern for me. Also, I'm new to the south and my first year here I noticed that the air conditioner would not shut off. Ed was here within two hours only to tell me that because of the steady heat outside my unit could not keep up but there was nothing wrong with system. He didn't charge me because apparently that was part of my service contract. That impressed me! A great business ethic.