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    Trojacek Theresa DVM

    3.0 (2 reviews)

    Services - Trojacek Theresa DVM

    Pet physical or wellness exam

    Pet vaccinations

    Pet sitting

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    3 months ago

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    Barking Life Pet Concierge

    Barking Life Pet Concierge

    (16 reviews)

    Barking Life Pet Concierge came recommended through someone in our neighborhood…read more I've used Barking Life for 30-minute services (to let my dogs out/play/eat) and have also used them for overnight pet sitting in my home. They always exceed my expectations and impress me with their professionalism, support and expertise. My dogs love their sitter Britni, who is such a kind and caring person. Britni always sends me updates with photos every single time she's with my dogs. Barking Life's customer service is the highest I have ever come across in pet care. I will never use anyone else. Thank you so much Barking Life Pet Concierge!

    Unfortunately, my experience with Barking Life was VERY DISAPPOINTING…read more The day before an important trip, I contacted Barking Life for care for my two dogs. They quickly matched me with a sitter, and I paid over $250 upfront, completed all paperwork, and scheduled a meet-and-greet. The sitter spent about 1.5 hours with me, interacted well with my dogs, discussed their routines in detail, referenced future visits, and left with my apartment key and parking permit. At no point did she express any concerns. About an hour after she left, I received a call stating that the meet-and-greet "didn't go well" and that the booking was canceled. This was completely unexpected based on our interaction. What made the situation even more concerning was that the company initially seemed unaware that the sitter still had my apartment key and parking permit. Thankfully, another staff member personally retrieved and returned them more than two hours after the sitter had left with my belongings. To make matters worse, the cancellation occurred less than 12 hours before my trip, leaving me scrambling to find alternative care for my pets. Also, reunds typically take 7-10 business days to process for a service that was never provided. My issue is not that a sitter has the right to decline a booking. My issue is with the process. I would strongly recommend requiring a meet-and-greet before collecting full payment, or charging a small consultation fee until both parties agree to move forward. This would prevent customers from paying hundreds of dollars upfront only to have services canceled at the last minute. I also believe there should be clearer expectations regarding booking commitments. While emergencies, illness, or family matters are understandable reasons for canceling, none of those reasons were communicated in this situation. Customers should be able to rely on a booking once it has been accepted. Any concerns that may prevent a sitter from completing a service should be identified before payment is collected and final arrangements are made. Finally, I would encourage the company to be more cautious when accepting last-minute bookings. A cancellation less than 12 hours before departure can place customers in an extremely difficult position, especially after they have been encouraged to move forward with pet sitting instead of alternative arrangements. While I appreciate the employee who personally returned my belongings, the overall experience left me feeling unsupported during a time-sensitive situation when reliability mattered most.

    Trojacek Theresa DVM - vet - Updated June 2026

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